What users are saying about
7 Ratings
55 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Laserfiche

At its core, Laserfiche replaces paper, and any process where paper documents are printed, filled in, passed around, and stored is perfect for Laserfiche. While expensive, Laserfiche can provide a cost savings by replacing printers, copiers, scanners, paper, ink, and tasks that involve repetitious paper shuffling. It also does a good job of integrating with other systems through the workflow tool. It's not meant to replace purpose built software. You can't replace an accounting system or EMR with Laserfiche, though you can use laserfiche to store long term records from those systems, and automate paper based processes coming from those systems.
Glen Murie profile photo

Feature Rating Comparison

Online Storefront

3dcart
7.3
Laserfiche
Product catalog & listings
3dcart
8.0
Laserfiche
Product management
3dcart
8.0
Laserfiche
Bulk product upload
3dcart
10.0
Laserfiche
Branding
3dcart
7.0
Laserfiche
Mobile storefront
3dcart
7.0
Laserfiche
Product variations
3dcart
8.0
Laserfiche
Website integration
3dcart
5.0
Laserfiche
Visual customization
3dcart
8.0
Laserfiche
CMS
3dcart
5.0
Laserfiche

Online Shopping Cart

3dcart
8.0
Laserfiche
Checkout user experience
3dcart
8.0
Laserfiche

Online Payment System

3dcart
9.0
Laserfiche
eCommerce security
3dcart
9.0
Laserfiche

eCommerce Marketing

3dcart
8.0
Laserfiche
Promotions & discounts
3dcart
8.0
Laserfiche
Personalized recommendations
3dcart
7.0
Laserfiche
SEO
3dcart
9.0
Laserfiche

eCommerce Business Management

3dcart
6.8
Laserfiche
Order processing
3dcart
8.0
Laserfiche
Inventory management
3dcart
5.0
Laserfiche
Shipping
3dcart
7.0
Laserfiche
Custom functionality
3dcart
7.0
Laserfiche

Enterprise Content Management

3dcart
Laserfiche
8.7
Content capture & imaging
3dcart
Laserfiche
8.5
File sync, storage & archiving
3dcart
Laserfiche
9.5
Document management
3dcart
Laserfiche
9.5
Records management
3dcart
Laserfiche
8.6
Content search & retrieval
3dcart
Laserfiche
10.0
Enterprise content collaboration
3dcart
Laserfiche
7.6
Content publishing & creation
3dcart
Laserfiche
7.3
Security, risk management & information governance
3dcart
Laserfiche
8.1
Contract lifecycle management
3dcart
Laserfiche
9.9
Automated workflows
3dcart
Laserfiche
10.0
Mobile support
3dcart
Laserfiche
7.0
Integration
3dcart
Laserfiche
9.0

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • It's very good at giving a wide range of options for importing and exporting data, the Windows Client software alone can pull files from a windows folder, has a software printer to print documents into Laserfiche instead of to paper, has Office integration, the ability to pull photos from cameras, and has a scanner component.
  • Laserfiche Workflow is an automation tool that is very flexible and powerful, and allows a wide range of options for automating document flows and procedures.
  • Laserfiche is very good at communicating with other systems, though some systems, like big iron minicomputers, take some extra work and effort. Setting up integrations with SQL server databases are as simple as any complex IT procedure can get.
Glen Murie profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
Laserfiche8.6
Based on 16 answers
Laserfiche has been able to fulfill our records management needs and has exceeded our expectations. We are in the process of upgrading from the United version to the Rio version. We believe that the Workflow and Web access features will help make our work products more efficient and effective.
Sheree Montgomery profile photo

Usability

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 6 answers
Laserfiche is intuitive with many features for us to use.
Tim Nolan profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan profile photo

Performance

No score
No answers yet
No answers on this topic
Laserfiche9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
No photo available

Support

No score
No answers yet
No answers on this topic
Laserfiche7.0
Based on 1 answer
Good overall. Some inquires could not be resolved or they were pushed to the next release which made it difficult at times to figure out a work around, but it was great to know that they listen to their clients and are willing to enhance the product as requested.
Kaci Duke profile photo

Online Training

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery profile photo

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
Glen Murie profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • Most of our customers see an immediate ROI on time savings, and better information analysis and records search. Paper processes replaced by Laserfiche are no longer plagued with situations where a single person knows where large numbers of documents are for example.
Glen Murie profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Laserfiche

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/pricing to get in touch with a Laserfiche professional.