7 Ratings

Magento Commerce Cloud (formerly Magento)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
144 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Magento Commerce Cloud (formerly Magento)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
144 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart works well for small to medium size businesses that want to take care of their own website and product uploads and have the time to stay on top of inventory management. It does not work as well for a business who wants to just "turn it on" and forget about it unless they are able to integrate their POS system with 3dcart to manage inventory.
Tracy Beers profile photo

Magento Commerce Cloud (formerly Magento)

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
No photo available

Feature Rating Comparison

Online Storefront

3dcart
7.3
Magento Commerce Cloud (formerly Magento)
7.0
Product catalog & listings
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
7.6
Product management
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
7.8
Bulk product upload
3dcart
10.0
Magento Commerce Cloud (formerly Magento)
6.7
Branding
3dcart
7.0
Magento Commerce Cloud (formerly Magento)
7.1
Mobile storefront
3dcart
7.0
Magento Commerce Cloud (formerly Magento)
7.0
Product variations
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
7.5
Website integration
3dcart
5.0
Magento Commerce Cloud (formerly Magento)
7.1
Visual customization
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
6.5
CMS
3dcart
5.0
Magento Commerce Cloud (formerly Magento)
5.7

Online Shopping Cart

3dcart
8.0
Magento Commerce Cloud (formerly Magento)
5.9
Checkout user experience
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
6.2
Abandoned cart recovery
3dcart
Magento Commerce Cloud (formerly Magento)
5.6

Online Payment System

3dcart
9.0
Magento Commerce Cloud (formerly Magento)
7.3
eCommerce security
3dcart
9.0
Magento Commerce Cloud (formerly Magento)
7.3

eCommerce Marketing

3dcart
8.0
Magento Commerce Cloud (formerly Magento)
7.0
Promotions & discounts
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
7.7
Personalized recommendations
3dcart
7.0
Magento Commerce Cloud (formerly Magento)
6.5
SEO
3dcart
9.0
Magento Commerce Cloud (formerly Magento)
6.9

eCommerce Business Management

3dcart
6.8
Magento Commerce Cloud (formerly Magento)
7.4
Order processing
3dcart
8.0
Magento Commerce Cloud (formerly Magento)
7.7
Inventory management
3dcart
5.0
Magento Commerce Cloud (formerly Magento)
7.4
Shipping
3dcart
7.0
Magento Commerce Cloud (formerly Magento)
7.0
Custom functionality
3dcart
7.0
Magento Commerce Cloud (formerly Magento)
7.1
Multi-site management
3dcart
Magento Commerce Cloud (formerly Magento)
7.7

Pros

  • SEO - 3dcart is built in such a way that even if you do no SEO work at all, as long as you use the meta description wizard on each page or product you wind up still searching pretty well in Google.
  • Product uploads - Product uploads are easy to do with 3dcart's .csv import/export feature. No need to struggle with messy simple and variable uploads like on WooCommerce, 3dcart takes the guesswork and hassle out of uploading different product types.
  • Media uploads - Media uploads are quick and simple and the uploader always works.
Tracy Beers profile photo
  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie profile photo

Cons

  • 3dcart does not connect to many of the POS systems my clients use so we need to manually update inventory daily/weekly.
  • There are many modules available to do many different things, but it makes you feel like you are being tickled and died to death to get the site to do exactly what you want. Also can be confusing if you don't know what you actually need.
  • It's a little difficult/confusing to upload products with multiple variations - ie: color and size - especially if there are multiples colors and multiple sizes.
Tracy Beers profile photo
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
Jeff McRitchie profile photo

Likelihood to Renew

No score
No answers yet
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Mark Madans profile photo
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern profile photo

Usability

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Alternatives Considered

I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Tracy Beers profile photo
I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann profile photo

Return on Investment

  • 3dcart has enabled my clients to quickly and easily get up and running with an online store giving them an almost immediate ROI.
Tracy Beers profile photo
  • We've spent a lot of money on the resources used on IT for even simple tasks.
  • We are able to create promotions applied to all products, this has helped increase revenue a bit, our last application did not have it.
  • More robust reporting is a requirement from most business, this eventually affects our ROI.
Sherice Dominguez profile photo

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details