What users are saying about

6sense

7 Ratings
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Score 8.4 out of 101

InsideSales.com Predictive Pipeline

15 Ratings
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Score 9.8 out of 101

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Likelihood to Recommend

6sense

This is an excellent tool; no hesitation to recommend to others.
Laurie Wheeler profile photo

InsideSales.com Predictive Pipeline

User Conference at Dreamforce is a must!
Brendan White profile photo

Pros

  • Quality data
  • Timing for updates
  • Excellent support
Laurie Wheeler profile photo
  • C9 helps sales and operations managers answer the question: What Changed?
  • It does this extremely well through ad hoc queries in the GUI, or through automatically emailed Excel reports (this had to be set up by C9 at the time)
  • It helps sales and operations manage the team's pipeline and forecast.
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Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
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  • Small kinks that need to be worked out. This is natural for a feature that is fairly new.
Richard Kersten profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
InsideSales.com Predictive Pipeline7.4
Based on 6 answers
We have already chosen to not renew.

I had been wavering on renewing, as I had consistently been getting bad data. What ultimately led me to not renew, was because we got acquired by a company using a different CRM to us (we use Salesforce.com), and the data view from just one system (Salesforce.com) became less valuable as sales managers needed to see trending data from two systems. While it was possible to do this, it would not have worked the same.
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Usability

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InsideSales.com Predictive Pipeline9.0
Based on 4 answers
From a sales manager’s perspective it was fairly easy to use the base functionality (just viewing current pipeline) and much harder to look at analytics (pipeline changes over time).

C9 made this easier by allowing sales ops to publish views to sales managers.

The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
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Reliability and Availability

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InsideSales.com Predictive Pipeline6.8
Based on 3 answers
• Usually there when I needed it, but not always, and sometimes not at key times.
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Performance

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InsideSales.com Predictive Pipeline5.8
Based on 3 answers
We have experienced sluggish performance.

We have found that queries are very slow and lock up.
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Support

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InsideSales.com Predictive Pipeline9.0
Based on 6 answers
Great service!
Jason Myers profile photo

In-Person Training

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No answers yet
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InsideSales.com Predictive Pipeline5.8
Based on 2 answers
Good assistance on set up and detailed training
Brendan White profile photo

Online Training

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No answers yet
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InsideSales.com Predictive Pipeline7.0
Based on 2 answers
Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
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Implementation

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InsideSales.com Predictive Pipeline6.8
Based on 3 answers
Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
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Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
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Lucidera, Pivot Link, and several other AppExchange program for pipeline management.
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Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
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  • Better pipeline visibility, accuracy, conversion would be goal, but the execution was pretty poor
Steve Stevenson profile photo

Screenshots

6sense
InsideSales.com Predictive Pipeline

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

InsideSales.com Predictive Pipeline

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details