Articulate 360

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
66 Ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Articulate 360

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).
No photo available

Articulate 360

If you are looking for a suite of tools to support every type of eLearning development that you could imagine, look no further. Articulate 360 supports PowerPoint native course creation in Studio 360, Rapid eLearning Development with robust configuration and interactivity options in Storyline 360, a responsive drag-and-drop creation tool in Rise, and a time-saving godsend of a review tool in Articulate Review. The mere fact that Articulate throws a huge content library on top of that is incredible icing on the cake.
Ryan Parish profile photo

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
Articulate 360
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
Articulate 360
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
Articulate 360
User templates
8x8 Virtual Office Enterprise Suite
7.0
Articulate 360
Call reports
8x8 Virtual Office Enterprise Suite
9.0
Articulate 360
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
Articulate 360

Call Management

8x8 Virtual Office Enterprise Suite
8.4
Articulate 360
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
Articulate 360
Call recording
8x8 Virtual Office Enterprise Suite
7.0
Articulate 360
Call park
8x8 Virtual Office Enterprise Suite
9.0
Articulate 360
Call screening
8x8 Virtual Office Enterprise Suite
10.0
Articulate 360
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
Articulate 360

Learning Management

8x8 Virtual Office Enterprise Suite
Articulate 360
8.5
Course authoring
8x8 Virtual Office Enterprise Suite
Articulate 360
9.6
Course catalog or library
8x8 Virtual Office Enterprise Suite
Articulate 360
8.9
Player/Portal
8x8 Virtual Office Enterprise Suite
Articulate 360
8.5
Learning content
8x8 Virtual Office Enterprise Suite
Articulate 360
9.2
Mobile friendly
8x8 Virtual Office Enterprise Suite
Articulate 360
9.1
Progress tracking & certifications
8x8 Virtual Office Enterprise Suite
Articulate 360
7.7
Assignments
8x8 Virtual Office Enterprise Suite
Articulate 360
9.5
Compliance management
8x8 Virtual Office Enterprise Suite
Articulate 360
6.8
Learning administration
8x8 Virtual Office Enterprise Suite
Articulate 360
7.5
Learning reporting & analytics
8x8 Virtual Office Enterprise Suite
Articulate 360
7.6
Social learning
8x8 Virtual Office Enterprise Suite
Articulate 360
8.8

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
No photo available
  • Articulate Review is the single greatest addition to the Articulate set of tools in the 4.5 years I've been using the product. It makes course review a cinch, and eliminates all of the headaches that come from reviewing courses on an LMS or via a hacked together Google Drive/Dropbox solution.
  • Rise is an incredibly quick, easy way to build quick, beautiful, content driven courses that are mobile friendly and responsive. It's drag and drop, which makes it fun to use, and web-based, which allows developers to build content on the go without needing access to their primary machine.
  • Peek (the screen recorder tool) is a big improvement over Articulate Replay from a simplicity perspective. It records the screen as a discreet taskbar icon, rather than a full program, and then allows you to edit and use that content in your software package of choice. I love it.
Ryan Parish profile photo

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
No photo available
  • I occasionally have issues with the launcher in 360, and can't get the program to open. It seems to be an intermittent bug on my computer that has to do with being enterprise-locked. The first time this happened, I reached to Articulate's world-class support, who helped me get up and running again. I've been able to fix the issue subsequently by following the instructions provided by the Articulate folks, so I'm happy with that!
  • I would like to see further integration with TinCan API (xAPI) in the platform. Right now, I believe that TinCan is only supported in Storyline, and that the statements it is capable of sending to an LRS system are limited to 6 canned verbs. While that is fine, there is no native support for sending variables directly to an LRS without doing some XML tweaking behind the scenes. I'd like to see Articulate lead the industry in xAPI use cases and support, since I hope that's the direction that the industry is headed.
  • I say this every time I have an opportunity, but I'd love to see Articulate develop a native version for the Mac. I've had some success running Storyline 360 on my Mac with Parallels and VMWare Fusion, but I'd like to free up my system resources to edit video AND develop courses, which is difficult to do when you're running a virtual machine.
Ryan Parish profile photo

Support

No score
No answers yet
No answers on this topic
Articulate 3609.1
Based on 1 answer
Support is always available.
Ben Sewell profile photo

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
No photo available
Articulate 360 takes a slightly different approach to multi-device support compared to other authoring tools. Instead of true responsive design, which requires at least twice as much time to develop, it strikes a balance with the addition of the responsive player. Although having a single layout for every device may not meet all needs, it helps to make development as efficient as possible while minimizing overall time/effort for turnaround. Where Articulate 360 really outperforms the competition is the inclusion of multiple tools in a single ecosystem—this allows for deeper integration between tools.
Michael Jones profile photo

Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
No photo available
  • There has been a positive impact for our support efforts with the addition of Peek's integration with Review. Specifically, it's reduced time to provide just-in-time support for our developers by being able to quickly record, upload, and share a screen-cast with our remote team.
  • We have had some difficulty with upgrading existing projects to the new platform, but mostly due to them not being previously tested for HTML5/mobile. It's unclear whether or not this is due to underlying bugs in the new A360 software, or unidentified issues in the initial files. But having the ability to work with Articulate Support is making a world of difference.
  • The new mobile player has better positioned us to offer mobile device support, despite not offering true responsive design. It strikes a nice balance between development effort and versatility for multi-device support.
Michael Jones profile photo

Screenshots

8x8 Virtual Office Enterprise Suite

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Articulate 360

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details