What users are saying about
22 Ratings

JIRA

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22 Ratings
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Score 7.6 out of 101

JIRA

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Top Rated
1249 Ratings
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Score 8 out of 101

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Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

JIRA

JIRA does particularly well on tracing activities with multiple streams of workflow, such as bug and defect tracing. It also does extremely well on incorporating supporting documents relevant to the activities. Moreover, when an activity requires a collaboration across multiple departments which require numerous people to contribute. It also has strong reporting tools to monitor and generate useful insight on an activity. However, the learning curve for a new user to take a grasp on the software is quite steep, hence it is not suitable to use when involving a significant number of new users and with a time concern.
Johanes Siregar profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
JIRA
Task Management
ActiveCollab
9.3
JIRA
Resource Management
ActiveCollab
7.5
JIRA
Gantt Charts
ActiveCollab
6.1
JIRA
Scheduling
ActiveCollab
6.5
JIRA
Workflow Automation
ActiveCollab
7.0
JIRA
Team Collaboration
ActiveCollab
8.6
JIRA
Support for Agile Methodology
ActiveCollab
6.7
JIRA
Support for Waterfall Methodology
ActiveCollab
7.0
JIRA
Document Management
ActiveCollab
9.0
JIRA
Email integration
ActiveCollab
8.0
JIRA
Mobile Access
ActiveCollab
6.8
JIRA
Timesheet Tracking
ActiveCollab
8.5
JIRA
Change request and Case Management
ActiveCollab
5.3
JIRA
Budget and Expense Management
ActiveCollab
7.0
JIRA

Professional Services Automation

ActiveCollab
6.2
JIRA
Quotes/estimates
ActiveCollab
5.7
JIRA
Invoicing
ActiveCollab
6.5
JIRA
Project & financial reporting
ActiveCollab
7.7
JIRA
Integration with accounting software
ActiveCollab
5.0
JIRA

Pros

  • Its billing & invoice feature worked pretty well for T&M teams. ActiveCollab version 5, the current version, allows you to directly track time to tasks using the Timer app and later create invoices based on those time entries. Their statuses will change through phases, as you are pending payment, or after they are set as paid.
  • Here cost can be easily assigned to each team member, Team members can start the timer after they start their work, then allows you to export the time records of team members making it easy to complete the billing.
  • File sharing feature is very useful for distributed teams as we can we can easily share files, screenshots.
  • Also ActiveCollab ability to connect to Google docs, attach images and link to web pages make it unique from other project management tools.
  • AC easily allows you to track your daily tasks & serves reminder if miss on the targets defined by giving daily / weekly reminders regarding tasks and any that have gone over due dates.
  • ActiveCollab is quite easy to use. With just a few clicks, you can create a new project.
  • The dashboard and options are easy to see and it is well laid out.
  • Here user have an opportunity to select the number of emails they receive from ActiveCollab and for some email providers, such as Gmail grouping is enabled. So rather than getting multiple mails, it send you a summary of all the daily notifications in one mail.
  • It allows users to upload several files at once on task comments, and if you are set with the owner role, or have the member role but are a project leader, you have a Batch Edit option available on project level. This allows you to edit multiple tasks at once and change all the details on them, such as assignee, due dates, labels, importance, and more.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • The biggest impact from experience with JIRA is the transformation it took from when I first started using it, until now. It seemed like the good folks at JIRA really practiced what they preached and I reaped the benefits. When I first started using the agile boards, it was at a time when they had just come out with a new version if you will and were sunsetting the old version (I can't remember the names). Anyhow, the agile board worked enough for me to check the box that I had a backlog. It did the basics. As time went on however, I was thoroughly impressed at the features that they added. It was as if they had been sitting at my desk alongside me and noticing my frustrations and then fixing them.
  • Other favorite features, dashboards, saved searches, workflow, labels, advanced search query, linked issues, follow issue, history, batch updates, view in issue navigator. All these features seriously make life easier when working in JIRA. The administrative headaches of product management are out the window.
  • I also dig the administrative features like find my field. This makes it so easy for an administrator to identify the cause of a configuration error and fix/test quickly.
Tracy Walton profile photo

Cons

  • It does not provide support to scaled agile frameworks like SAfe which is there for Rally & Agilecraft.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Two layers of depth. Currently there are only issues, and sub issues. This causes problems when importing project schedules. We have found a creative solution, but the functionality of having multiple layers of issues is missed.
  • Programmed in Java. One of JIRA's strengths is also its greatest weakness in my mind. The fact that it is written in Java means it is tricky to deploy in cloud based solutions. Java requires multiple threads and a large chunk of memory, making it expensive to deploy in the cloud. Personally I would love to see a compiled version of Atlassian projects that have been optimized for different architectures. This will greatly improve performance and decrease the impact on CPU and memory resources.
  • More effective scheduled backup system. Atlassian recommends creating your own backup solution for Jira and other projects. While this does encourage people to tailor their solution to their needs, it does burn smaller companies and Admins that are less familiar with the system.
Andrew Meyer profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
JIRA5.2
Based on 33 answers
I am more likely to renew JIRA if it becomes more reliable.
Sneha Khaire profile photo

Usability

No score
No answers yet
No answers on this topic
JIRA9.9
Based on 7 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

We chose Active Collab overall because we liked its easy to use user interface, project management suite and agency/vendor/client interaction capabilities. We also chose it primarily because it was offered as a web-based platform that offered very clean and easy mobile access for our off-site users as well as clients and third-party vendors. Mavenlink and Basecamp, at the time, were more suited to specifically be used for project management on a more granular scale for project managers, not necessarily the whole team, including vendors and clients collaboration.
Jorden Beatty profile photo
Bugzilla would be useful if you don't want to pay for bug tracking but maintenance is a bit painful. We are using Gitlab as our repo, The way Gitlab is progressing, I think We can replace Jira with that.
Sandip More profile photo

Return on Investment

  • Active Collab has helped us to move to a completely digital project management system, moving away from physical time sheets and assignments many years ago. Since then, the platform has grown very quickly and very adeptly, and that is why we continue to use it.
  • The Active Collab platform helps us with quick, easy access to our project management system, even for off-site users, vendors and clients.
  • Time tracking and profit analysis has been great to help us price new agency services and change requests.
Jorden Beatty profile photo
  • I can organize my tasks for the day or week in one view.
  • I can see what's coming and prepare for the workload.
  • I can run all my QA processes and recording findings in Jira tickets.
Matt Emge profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*
1.  per member, per month, annual billing
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
Member annually
6.251
Addition - Get Paid Bundle Annually
$21
Addition - Get Paid Bundle Monthly
2.52
Member monthly
$72
1. per member, per month, annual billing
2. per member, per month, monthly billing
Additional Pricing Details

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
JIRA Editions & Modules
JIRA
Additional Pricing Details