What users are saying about
33 Ratings
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Top Rated
2574 Ratings
33 Ratings
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Score 8.2 out of 100

Jira Software

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Top Rated
2574 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Project Management

    7.4

    ActiveCollab

    74%

    Jira Software

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 14/14 features

    Task Management

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Resource Management

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.8
    88%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    6.3
    63%
    10 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Team Collaboration

    8.0
    80%
    12 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Document Management

    8.1
    81%
    7 Ratings
    N/A
    0 Ratings

    Email integration

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    Mobile Access

    3.0
    30%
    9 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    9.9
    99%
    8 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.8
    88%
    7 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    7.5

    ActiveCollab

    75%

    Jira Software

    Feature Set Not Supported
    N/A
    ActiveCollab ranks higher in 4/4 features

    Quotes/estimates

    6.9
    69%
    7 Ratings
    N/A
    0 Ratings

    Invoicing

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.4
    84%
    6 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Jira Software is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.0

    ActiveCollab

    80%
    12 Ratings
    8.6

    Jira Software

    86%
    178 Ratings

    Likelihood to Renew

    ActiveCollab

    N/A
    0 Ratings
    9.0

    Jira Software

    90%
    35 Ratings

    Usability

    ActiveCollab

    N/A
    0 Ratings
    5.8

    Jira Software

    58%
    27 Ratings

    Availability

    ActiveCollab

    N/A
    0 Ratings
    5.3

    Jira Software

    53%
    6 Ratings

    Performance

    ActiveCollab

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    2 Ratings

    Support Rating

    7.1

    ActiveCollab

    71%
    6 Ratings
    8.8

    Jira Software

    88%
    41 Ratings

    Online Training

    ActiveCollab

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    1 Rating

    Implementation Rating

    ActiveCollab

    N/A
    0 Ratings
    9.0

    Jira Software

    90%
    2 Ratings

    Likelihood to Recommend

    ActiveCollab

    Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












    Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

    Jira Software

    The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
    Anonymous | TrustRadius Reviewer

    Pros

    ActiveCollab

    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Jorden Beatty | TrustRadius Reviewer

    Jira Software

    • Agile software development management and micromanagement with Scrum and Kanban.
    • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
    • Agile and old-school bug tracking.
    • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
    • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
    • Powerful on-premise alternative for large companies.
    • You can mergen boards from different workflows!
    • Really free full edition for 10 users.
    Dustin Ghia | TrustRadius Reviewer

    Cons

    ActiveCollab

    • Does not maintain default categories for tasks
    • Makes information difficult to share with others not on AC
    • Relies on other people to track their time correctly in categories for estimates
    • Mobile app is very hard to use and not user-friendly if you are working with multiple projects
    Anonymous | TrustRadius Reviewer

    Jira Software

    • Management of the software is very difficult at times, although has improved.
    • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
    • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
    Jennifer Bland | TrustRadius Reviewer

    Pricing Details

    ActiveCollab

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $6.25

    Starting Price

    $7 per member/per month

    ActiveCollab Editions & Modules

    On-premise Edition
    Self-Hosted Plan$999.001
    1. license
    SaaS Edition
    ActiveCollab Project Management$7.001
    1. per member/per month
    Additional Pricing Details

    Jira Software

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per month

    Jira Software Editions & Modules

    Edition
    FreeFree
    Standard7.002
    Premium14.002
    EnterpriseContact Sales
    1. none
    2. Per User Per Month
    3. none
    Additional Pricing Details

    Likelihood to Renew

    ActiveCollab

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 9.0
    Based on 35 answers
    While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
    Anonymous | TrustRadius Reviewer

    Usability

    ActiveCollab

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 5.8
    Based on 27 answers
    JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
    Elissa Bernstein | TrustRadius Reviewer

    Support Rating

    ActiveCollab

    ActiveCollab 7.1
    Based on 6 answers
    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
    Nancy Ross | TrustRadius Reviewer

    Jira Software

    Jira Software 8.8
    Based on 41 answers
    Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
    Anonymous | TrustRadius Reviewer

    Online Training

    ActiveCollab

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 8.0
    Based on 1 answer
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    ActiveCollab

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 9.0
    Based on 2 answers
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Bo Acimovic | TrustRadius Reviewer

    Alternatives Considered

    ActiveCollab

    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
    Mike Muller | TrustRadius Reviewer

    Jira Software

    Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ActiveCollab

    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
    Ali Zakeri | TrustRadius Reviewer

    Jira Software

    • Jira has positively made our company's daily activities much better organized
    • With Jira we can track progress and follow up on tasks
    • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
    Alexander Delivlaev | TrustRadius Reviewer

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