ActivTrak vs. DeskTime

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActivTrak
Score 8.9 out of 10
N/A
ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
$0
user/month
DeskTime
Score 5.5 out of 10
N/A
DeskTime is an automatic time tracking software that tracks and analyzes employee productivity, and is a project from DeskTime.com of the Draugiem Group of companies and tech startups in Latvia.
$7
per month per user
Pricing
ActivTrakDeskTime
Editions & Modules
Free
$0.00
user/month
Essentials
$10.00
user/month billed annually
Professional
$19.00
user/month billed annually
Pro
$7
per month per user
Premium
$10
per month per user
Enterprise
$20
per month per user
Offerings
Pricing Offerings
ActivTrakDeskTime
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details1 month free for annual pricing.
More Pricing Information
Community Pulse
ActivTrakDeskTime
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ActivTrakDeskTime
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
ActivTrak
7.6
138 Ratings
9% below category average
DeskTime
-
Ratings
Automated data collection8.3135 Ratings00 Ratings
Data analysis7.9134 Ratings00 Ratings
Benchmarking7.095 Ratings00 Ratings
Pre-built content7.4120 Ratings00 Ratings
Data management7.4124 Ratings00 Ratings
Self-service insights7.5117 Ratings00 Ratings
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ActivTrakDeskTime
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User Ratings
ActivTrakDeskTime
Likelihood to Recommend
8.7
(142 ratings)
9.5
(3 ratings)
Likelihood to Renew
8.6
(6 ratings)
-
(0 ratings)
Usability
6.7
(31 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.3
(29 ratings)
-
(0 ratings)
Implementation Rating
5.0
(2 ratings)
-
(0 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
ActivTrakDeskTime
Likelihood to Recommend
ActivTrak
This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.
Read full review
DeskTime
When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
Read full review
Pros
ActivTrak
  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
Read full review
DeskTime
  • Personal time management
  • Customer Service
  • Easy to use UI
Read full review
Cons
ActivTrak
  • Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive)
  • Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing
  • Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created
Read full review
DeskTime
  • App resources usage - it's lagging sometimes
Read full review
Likelihood to Renew
ActivTrak
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
Read full review
DeskTime
No answers on this topic
Usability
ActivTrak
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
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DeskTime
No answers on this topic
Reliability and Availability
ActivTrak
It's never been down.
Read full review
DeskTime
No answers on this topic
Performance
ActivTrak
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
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DeskTime
No answers on this topic
Support Rating
ActivTrak
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
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DeskTime
No answers on this topic
Implementation Rating
ActivTrak
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
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DeskTime
No answers on this topic
Alternatives Considered
ActivTrak
We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.
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DeskTime
Desktime is the first time management software I have used.
Read full review
Scalability
ActivTrak
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
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DeskTime
No answers on this topic
Return on Investment
ActivTrak
  • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
  • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
  • Costing for targeted use is relatively low and therefore a "no brainer."
Read full review
DeskTime
  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
Read full review
ScreenShots

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology Usage

DeskTime Screenshots

Screenshot of Screenshot of