What users are saying about

Adobe Connect

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288 Ratings

Slack

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Top Rated
1930 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101

Slack

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Top Rated
1930 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Slack

It is well suited at any small or mid size organization that has multiple ongoing projects with employees working across projects. It allows for improved organization in such companies because you can have the whole team on a project channel so everyone can remain in the loop on any and all progressions—gone are the days of people being able to claim ignorance for not getting something done. Yet, you can still message one or a couple of people at anytime with questions or thoughts that don't apply to the whole project team. I am sure it could work within larger organizations but I have not seen it done.
John Doyle profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Slack
High quality audio
Adobe Connect
8.1
Slack
High quality video
Adobe Connect
7.6
Slack
Low bandwidth requirements
Adobe Connect
5.9
Slack
Mobile support
Adobe Connect
6.1
Slack

Screen Sharing

Adobe Connect
8.8
Slack
Desktop sharing
Adobe Connect
8.8
Slack
Whiteboards
Adobe Connect
8.7
Slack

Online Meetings / Events

Adobe Connect
8.3
Slack
Calendar integration
Adobe Connect
8.2
Slack
Meeting initiation
Adobe Connect
8.0
Slack
Integrates with social media
Adobe Connect
7.7
Slack
Record meetings / events
Adobe Connect
8.8
Slack
Slideshows
Adobe Connect
8.9
Slack

Online Events Collaboration

Adobe Connect
8.9
Slack
Live chat
Adobe Connect
9.0
Slack
Audience polling
Adobe Connect
9.2
Slack
Q&A
Adobe Connect
8.5
Slack

Online Events Security

Adobe Connect
8.6
Slack
User authentication
Adobe Connect
8.4
Slack
Participant roles & permissions
Adobe Connect
8.5
Slack
Confidential attendee list
Adobe Connect
9.0
Slack

Project Management

Adobe Connect
Slack
7.2
Task Management
Adobe Connect
Slack
7.3
Gantt Charts
Adobe Connect
Slack
6.3
Scheduling
Adobe Connect
Slack
7.2
Workflow Automation
Adobe Connect
Slack
6.3
Mobile Access
Adobe Connect
Slack
8.8
Search
Adobe Connect
Slack
7.7
Visual planning tools
Adobe Connect
Slack
7.0

Communication

Adobe Connect
Slack
8.2
Chat
Adobe Connect
Slack
9.4
Notifications
Adobe Connect
Slack
8.7
Discussions
Adobe Connect
Slack
9.1
Surveys
Adobe Connect
Slack
7.5
Internal knowledgebase
Adobe Connect
Slack
8.5
Integrates with GoToMeeting
Adobe Connect
Slack
7.7
Integrates with Gmail and Google Hangouts
Adobe Connect
Slack
7.8
Integrates with Outlook
Adobe Connect
Slack
7.2

File Sharing & Management

Adobe Connect
Slack
7.9
Versioning
Adobe Connect
Slack
7.2
Video files
Adobe Connect
Slack
7.8
Audio files
Adobe Connect
Slack
7.8
Document collaboration
Adobe Connect
Slack
7.3
Access control
Adobe Connect
Slack
8.3
Advanced security features
Adobe Connect
Slack
8.2
Integrates with Google Drive
Adobe Connect
Slack
8.2
Device sync
Adobe Connect
Slack
8.6

Pros

  • Provides a recorded archive of meetings and training webinars. This fact is important as we need a record of the events and redistribute archived training.
  • Allows many participants to attend the Live Webinars or meetings without issue. As the number of participants is not the same each time, having the ability to invite as many as possible is a real plus.
  • Provides a log in the email with a link and connection information for people to join the meeting or webinar. This step is important as without it, people could not actually enjoy the benefits of the meeting or webinar.
Anissa Harris profile photo
  • The interface is very easy to understand and intuitive.
  • The mobile app is just as good as the desktop app, which is rare for a communication software.
  • It allows you to easily share files/documents with one or multiple individuals.
  • It makes it easy to find older conversations when needed or relevant.
John Doyle profile photo

Cons

  • Adobe Connect is very deep and very broad. It is not for someone who is looking for a simple chat client. Occasionally I will find someone who wants just one button to push to make the product go. Adobe Connect isn't like that. It is the "grown ups' product" and it has very deep capabilities.
  • Adobe Connect is modular -- each module has a specific function that maps to use case business needs. This depth is often a little confusing at first, because each module has its own learning curve. At the end of the day, it is a very good thing, but you need to plan a little time to get familiar with what the modules you have purchased do, because they are deep.
  • Adobe Connect has the ability to do quite advanced, powerful things. The flip side of this is that you need to be an adult about choosing what you are going to inflict on your audience. For example, you can conduct very highly engaging sessions with interactive elements that are respectful of your audience's bandwidth. Or you can be an absolute boor and force your audience to need a 1 Meg internet connection to have a good experience. But you need to be an adult and make good choices. In a way, this is the flip side of power -- you have to use it responsibly. Other products that don't do very much solve this problem quite differently -- they prevent you from doing anything substantive that could consume too much bandwidth. Of course, that is a primary reason people move up to Adobe Connect -- because they want something better.
No photo available
  • A better search feature to find things across numerous channels more efficiently.
  • I do not know anything about the pricing, but it isn't free.
  • The only other con I can think of is that it doesn't have (I don't believe) a voice to text feature to be able to respond quicker while on the go.
John Doyle profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Given our recent success with Adobe Connect in deploying enterprise-wide training solutions and our subsequent investment in on-boarding designers and facilitators to deploy additional projects using it, I can see no reason we would not renew or change to another provider at this time. While Adobe Connect is a sophisticated solution, the learning curve is not nearly as steep comparable to other products, which has helped us quickly expand our use of it across the company.
Sean McCarty profile photo
Slack9.5
Based on 6 answers
Great tool for collaborating on a project or communicating about a specific issue through a designated channel
Ashley N. Baker profile photo

Usability

Adobe Connect9.0
Based on 5 answers
I like the interface, especially for someone using Adobe products. The continuity across softwares helps with functionality.
No photo available
Slack9.4
Based on 7 answers
Slack's usability is simple and intuitive for the most part. Conversations are easy to start or join, chatting is simple but featured, and sharing files can be done fairly easy as well. Slack also integrates fairly easily with common industry tools like JIRA. The mobile app does not allow users to easily switch between organizations though.
Timothy Watkins, GWAPT profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Slack9.0
Based on 1 answer
No answer on this topic is available.

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Slack10.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
Slack is definitely the marketplace leader for chat / digital communication. Overall Slack has done a very good job of making communication and collaboration easy and non-disruptive. The biggest feature that sets Slack apart from the other tools is the clean interface and automated Slack Bots. We evaluated HipChat as an alternative due to Slack's much higher per user price tag, but found the interface to be less refined and missed the Slack Bots.
Jordan Squire profile photo

Return on Investment

  • We turned what was formerly an annual mini-conference into a series of webinars, allowing us and our members to save on meeting and travel expenses.
  • We have added value to our members' experience, because we can now offer many virtual opportunities year-round as opposed to only during live events throughout the year. The visual and interactive elements of a webinar make them more attractive as a learning experience than a simple teleconference. And because the webinars are recorded, members can view them at their leisure.
  • We've been able to expand what we offer to our chapters in terms of support from the national office, and we've given them an additional means of delivering professional development opportunities to their local members.
No photo available
  • Fewer meetings and much less frequently needing to walk to someones desk to ask them a question.
  • Less email and email chains.
  • Greater visibility into what other teams are working on.
  • Expectation to respond to communication is faster vs. email.
Jordan Squire profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Slack

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details