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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Experience Manager

    Score8.6 out of 10
    N/AAdobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A

    Adobe Target

    Score8.3 out of 10
    N/AAdobe Test and Target is an A/B, multi-variate testing platform which Adobe acquired as part of the Omniture platform in 2009. It is now part of the Adobe Marketing Cloud. It offers tight integration with Adobe analytics and content management products.N/A
    Pricing
    Adobe Experience ManagerAdobe Target
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Experience ManagerAdobe Target
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe Experience ManagerAdobe Target
    Considered Both Products
    Adobe
    Chose Adobe Experience Manager
    We are still in the initial stage of using Adobe Target for A/B Testing, but the potential for improving our websites based on actual user behavior data is significant.
    Incentivized
    Chose Adobe Experience Manager
    Because we need a platform to manage our assets and websites.
    Incentivized
    Chose Adobe Experience Manager
    SSO is one fits all, so we don't have to have a separate SSO for each application of Adobe
    The integration with Analytics works perfectly and bring directly value really quickly
    Target remains more complicated to set up, but can also bring a lot of value once integrated with …
    Incentivized
    Chose Adobe Experience Manager
    Better scalability and capabilities.
    Incentivized
    Chose Adobe Experience Manager
    It has great connectivity with Adobe Experience Manager, you send analytics data, OsGi, components, servlets, workflows, personalization.
    Incentivized
    Chose Adobe Experience Manager
    support both headless and traditional content mgmt capabilities
    Incentivized
    Chose Adobe Experience Manager
    Adobe Experience Manager is a lot stronger platform able to handle larger swaths of customizations and extension. The cost may be higher for AEM, but if your business scale justifies it, the overall management and product integrations will more than pay for itself. You can do …
    Incentivized
    Chose Adobe Experience Manager
    Adobe Experience Manager is more secure and robust so we moved to it but its more complex and costly as well, need lot of resources
    Incentivized
    Chose Adobe Experience Manager
    AEM is the leader in this segment due to easy of use and flexibility of the platform with lots of OOTB features
    Incentivized
    Chose Adobe Experience Manager
    I haven't evaluated competitor products similar to Adobe Experience Manager at this point.
    Incentivized
    Chose Adobe Experience Manager
    Easier to get Adobe products approved.
    Incentivized
    Chose Adobe Experience Manager
    Adobe Experience Manager proofs to be the right solution for large corporations with multiple business units and brands, since most of the functionalities are oriented to that. Other similar tools are more basic with regards to the available options and are also not that …
    Incentivized
    Chose Adobe Experience Manager
    eZ Platform was found to be open while having set template structure but the costs soon ramped up while scaling it to enterprise level, while integrating other platforms including a number of Adobe products proved difficult with compromises to be had along the way - Adobe …
    Incentivized
    Adobe
    Chose Adobe Target
    I have not used another product like Adobe Target.
    Incentivized
    Chose Adobe Target
    We seriously considered another software but because we use so many other Adobe products this made the most sense for us. If you are not dependent on other Adobe software and are a smaller company, in my opinion, Target may not be the best fit.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    180 Answers
    83%
    Would buy again
    15 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    145 Answers
    86%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    184 Answers
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    113 Answers
    75%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    125 Answers
    47%
    Implementation went as expected
    8 Answers
    Features
    Adobe Experience ManagerAdobe Target
    Security
    Comparison of Security features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    8.4
    38 Ratings
    4% above category average
    Adobe Target
    -
    Ratings
    Role-based user permissions8.438 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    8.0
    33 Ratings
    0% above category average
    Adobe Target
    -
    Ratings
    API7.829 Ratings00 Ratings
    Internationalization / multi-language8.129 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    7.5
    38 Ratings
    6% above category average
    Adobe Target
    -
    Ratings
    WYSIWYG editor7.433 Ratings00 Ratings
    Code quality / cleanliness6.734 Ratings00 Ratings
    Admin section7.034 Ratings00 Ratings
    Page templates7.637 Ratings00 Ratings
    Library of website themes7.326 Ratings00 Ratings
    Mobile optimization / responsive design7.835 Ratings00 Ratings
    Publishing workflow8.135 Ratings00 Ratings
    Form generator7.629 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    7.3
    37 Ratings
    10% above category average
    Adobe Target
    -
    Ratings
    Content taxonomy7.731 Ratings00 Ratings
    SEO support7.133 Ratings00 Ratings
    Bulk management7.236 Ratings00 Ratings
    Availability / breadth of extensions7.534 Ratings00 Ratings
    Community / comment management7.130 Ratings00 Ratings
    Testing and Experimentation
    Comparison of Testing and Experimentation features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    -
    Ratings
    Adobe Target
    8.0
    18 Ratings
    5% below category average
    a/b experiment testing00 Ratings9.318 Ratings
    Split URL testing00 Ratings8.617 Ratings
    Multivariate testing00 Ratings7.817 Ratings
    Multi-page/funnel testing00 Ratings8.314 Ratings
    Cross-browser testing00 Ratings8.39 Ratings
    Mobile app testing00 Ratings8.57 Ratings
    Test significance00 Ratings8.415 Ratings
    Visual / WYSIWYG editor00 Ratings7.315 Ratings
    Advanced code editor00 Ratings6.414 Ratings
    Page surveys00 Ratings8.77 Ratings
    Visitor recordings00 Ratings8.59 Ratings
    Preview mode00 Ratings8.116 Ratings
    Test duration calculator00 Ratings7.916 Ratings
    Experiment scheduler00 Ratings8.315 Ratings
    Experiment workflow and approval00 Ratings7.612 Ratings
    Dynamic experiment activation00 Ratings7.412 Ratings
    Client-side tests00 Ratings7.915 Ratings
    Server-side tests00 Ratings7.410 Ratings
    Mutually exclusive tests00 Ratings7.816 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    -
    Ratings
    Adobe Target
    8.2
    18 Ratings
    7% below category average
    Standard visitor segmentation00 Ratings7.918 Ratings
    Behavioral visitor segmentation00 Ratings7.417 Ratings
    Traffic allocation control00 Ratings8.418 Ratings
    Website personalization00 Ratings9.216 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Adobe Experience Manager and Adobe Target
    Feature
    Adobe Experience Manager
    -
    Ratings
    Adobe Target
    8.0
    18 Ratings
    8% below category average
    Heatmap tool00 Ratings7.58 Ratings
    Click analytics00 Ratings7.515 Ratings
    Scroll maps00 Ratings8.88 Ratings
    Form fill analysis00 Ratings8.28 Ratings
    Conversion tracking00 Ratings8.515 Ratings
    Goal tracking00 Ratings8.117 Ratings
    Test reporting00 Ratings7.918 Ratings
    Results segmentation00 Ratings8.316 Ratings
    CSV export00 Ratings8.115 Ratings
    Experiments results dashboard00 Ratings7.218 Ratings
    Best Alternatives
    Adobe Experience ManagerAdobe Target
    Small Businesses
    Yext
    Score6.8 out of 10
    Google Optimize
    Score6.7 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    AB Tasty
    Score8.6 out of 10
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
    Google Content Experiments (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Experience ManagerAdobe Target
    Likelihood to Recommend
    8.6
    (220 ratings)
    8.4
    (46 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    6.3
    (24 ratings)
    Usability
    8.1
    (181 ratings)
    8.1
    (14 ratings)
    Availability
    8.6
    (5 ratings)
    6.1
    (4 ratings)
    Performance
    8.0
    (5 ratings)
    8.0
    (3 ratings)
    Support Rating
    7.2
    (11 ratings)
    3.5
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    8.1
    (3 ratings)
    Online Training
    -
    (0 ratings)
    6.1
    (3 ratings)
    Implementation Rating
    5.0
    (3 ratings)
    7.2
    (5 ratings)
    Contract Terms and Pricing Model
    9.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Experience ManagerAdobe Target
    Likelihood to Recommend
    Adobe
    I'll answer the second one because I mean, the first one I don't have an issue with. The second scenario is we oftentimes have the need to spin off very small campaign style sites or sites that generate leads but are unbranded and that sort of thing. So that's hard to do in AEM because you have to then create another organization within AEM to do that. And we're talking about sites that are maybe five to 10 pages in size. So we've been investigating Edge, but then that's a different workflow, so we'd have to train people on that. So it would be nice if there was something within the AEM structure that could allow you to do something very similar to Edge, where you make some small micro sites that are not necessarily branded, that you could still host within the platform and not have to retrain everybody on a completely different platform.
    Incentivized
    Read full review
    Adobe
    If you're using the Adobe stack and tools to power your website, Target is a great solution to implement. I've utilized Target within two organizations, one running on Adobe Experience Manager (AEM), and the other on Adobe Magento. I don't see how companies could harness the full capacity of Target without also having Adobe Analytics integrated. This is their 'secret sauce' and might not be a good solution for companies who are invested in Google Analytics 360. Integration was straightforward but did require support from the Adobe team to implement successfully. While Target is a great tool for digital teams to support, you'll need your tech team aligned and available to support implementation.
    Incentivized
    Read full review
    Pros
    Adobe
    • It allows us to scale so that we can make a change on a global footer. And it applies to all of the different property websites. It allows us to set up components and compartmentalize things in a way. The big thing is that it's scalable. And then it also ties into Adobe Analytics and other Adobe products. So we are a complete Adobe shop. Every Adobe product that we can use, we use. I don't think we do it for marketing so much, but for doing target testing and analytics, data scientists are using the same product and so it all speaks.
    Incentivized
    Read full review
    Adobe
    • This application gives us an incredible integration with Adobe Analytics that allows its operation to be the best and determine the performance of our website.
    • It offers us an analysis based on user behavior and a web page customization option to adapt and meet the needs of those users.
    Incentivized
    Read full review
    Cons
    Adobe
    • There are some glitches in permissions inheritance that require us to toggle a save on permissions in groups that inherit from a group that was recently updated.
    • Large packages require stopping the workflow launcher OSGi components or many workflows will slow down the server.
    • Locked pages are hard to find unless I use /siteadmin... I often hear that the CQ tools will go away, but if we lose that, some small things might be harder to do, like finding locked pages.
    Incentivized
    Read full review
    Adobe
    • This is something a lot of testing tools struggle with, but I think the WYSIWYG ("What you see is what you get") editor - or Visual Experience Composer (VEC) in Adobe terminology - could definitely use some work. It's a struggle to execute many tests beyond simple copy, color, placement changes, and even the features that do exist are often clunky if not altogether broken.
    • The interface itself can be a bit counterintuitive in certain parts. If you are familiar with other tools, it's likely middle of the road in this respect; think much easier to understand than Monetate for instance, but a far cry from the simplicity of an Optimizely.
    • It can be a bit buggy from time to time. The worst example is the frequency at which the tool will fail to save due to an error, but not inform you of this until you try to save, at which point your only option is to log out, log back in, and make all of your updates once again. It can become an extreme pain point at times, and I personally have just gotten into the habit of saving every couple of minutes to avoid a massive loss of productivity.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
    Read full review
    Adobe
    We have a team of people trained on how to use the application and it integrates well with the other Adobe products we use. Our future roadmap of testing will require some complex scenarios which we hope Target will be able to accomplish
    Read full review
    Usability
    Adobe
    Adobe Experience Manager overall is fairly easy to use and caters to a wide range of users when it comes to their technical abilities. It has the flexibility to enable UI/UX designers to pop in and easily design new content with drop in components. It also has sufficient capabilities for those who are more technically inclined and want to dig more into custom code or solutions
    Incentivized
    Read full review
    Adobe
    The recent UI update is a complete mess. It is difficult to navigate and find features that previously existed. The reactiveness of the page depending on window size is also ridiculous and it is absurd that depending on how large your window is, entire columns of functions will disappear with no indication that they are missing. The usability of the tool has fallen off a cliff.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
    Incentivized
    Read full review
    Adobe
    i don't think we use the full functionalities of the tool, but to use the full functions, it's almost impossible (Too hard)
    Read full review
    Performance
    Adobe
    With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
    Incentivized
    Read full review
    Adobe
    The bottleneck is never the software program
    Read full review
    Support Rating
    Adobe
    Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
    Incentivized
    Read full review
    Adobe
    On several occasions, we have had the need to ask for help from the Adobe Target support team, and I must say that they have provided us with an excellent experience, as they take care of solving the problems quickly and with high precision
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Adobe
    The instructor that came to train us was awesome and this training was very useful. I would recommend it for anyone who is going to be using this software. I only mark it lower because it is an added expense to an already expensive product, and a lot of the training covered the "Target" portion of the software (which again, we didn't use)
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Adobe
    The training was very easy to understand, however it would have been more useful to my development team than me. It was also primarily over-the-phone, which is never as easy to follow as in-person. We ended up scheduling and paying for an in-person training session to supplement the online/phone training because it wasn't helpful enough.
    Read full review
    Implementation Rating
    Adobe
    Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
    Read full review
    Adobe
    Implement using a global mBox on the page so you can change any and everything over the traditional method. Traditional method is good if you do not have technical web dev resources, do not know Javascript/jQuery, or you have money to blow on mBox calls. Global deployment reduces mBox calls and allows you to touch many parts of the page easily. A lot more customizable
    Read full review
    Alternatives Considered
    Adobe
    SSO is one fits all, so we don't have to have a separate SSO for each application of Adobe The integration with Analytics works perfectly and bring directly value really quickly Target remains more complicated to set up, but can also bring a lot of value once integrated with the rest of the Adobe platform The fact that the solution is Cloud services is also a big advantage for maintenance
    Incentivized
    Read full review
    Adobe
    We seriously considered another software but because we use so many other Adobe products this made the most sense for us. If you are not dependent on other Adobe software and are a smaller company, in my opinion, Target may not be the best fit.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
    Incentivized
    Read full review
    Adobe
    No answers on this topic
    Professional Services
    Adobe
    The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
    Incentivized
    Read full review
    Adobe
    No answers on this topic
    Return on Investment
    Adobe
    • too soon to tell on increased conversion rates based on external marketing factors in play but having increased visibility into customer engagement trends will most likely lead to improvement of our conversion rates.
    • There have been productivity gains from the perspective of actually migrating all of our externally managed sites to the same in-house Adobe Experience Manager platform and then being able to utilize those universal components.
    Incentivized
    Read full review
    Adobe
    • We have been able to run specific A/B tests that have shown an increase in conversion, which in turn has led to very large banked sales numbers for the year.
    • We have been able to prove that using and automated Merchandising process did not decrease conversion. This allowed us to greatly increase efficiency by opening up resource time.
    Read full review
    ScreenShots

    Adobe Experience Manager Screenshots

    Screenshot of AEM Forms - Creates an adaptive formScreenshot of AEM Forms - themes libraryScreenshot of AEM Forms - where to create a templateScreenshot of AEM Forms - the interactive communications editorScreenshot of Adobe Experience Manager Sites - document-based authoring enables marketers to create and publish content with familiar tools.Screenshot of Adobe Experience Manager Sites - Universal Editor, an advanced visual editor, empowers marketers to edit and publish content.