ADP's ezLaborManager is a time tracking and attendance offering.
N/A
Jolt
Score 9.5 out of 10
Small Businesses (1-50 employees)
Jolt is a task and workforce management, with time & attendance, remote (selfie) login, scheduling, and simple tasking tools, from the company of the same name in Provo, Utah; useful for small teams that could leverage frequent communication.
[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change.
I am excited for the new updates coming out that will help our new hire training!
Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
Time management and tracking of daily employee productivity.
Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time!
Ease of use. It's a breeze to create new lists and use the lists already created
Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force
Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring.
Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
We would love to see a "favorites" icon that can be enabled for any label. We have dozens of labels specific to products/processes that are grouped within a multitude of categories. If one is not familiar with which category a label is stored, it requires the use of the search function in Jolt (which is definitely a nice feature and great time saver). However, we were able to create a category called "favorites" and duplicated our frequently used labels into this location for ease of access.
Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.
The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.
Food safety processes have reduced significant amount of time managing.
Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation.
Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date.
