What users are saying about

ADP RUN

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Top Rated
173 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
1 Ratings
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Score 7 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is appropriate for a small business to administer their own payroll with a minimum of time and effort.
Doug Fish profile photo

Payroll by Wave

Payroll by Wave is a simple tool - and of course it requires you to be inside the Wave ecosystem. So if you are invoicing and accounting with Wave, you are probably a small mom 'n pop setup in search of low-maintenance and cost-effective software. Payroll is a good complement to your Wave account.
Brendon Brown profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Payroll by Wave
Pay calculation
ADP RUN
9.3
Payroll by Wave
Support for external payroll vendors
ADP RUN
6.8
Payroll by Wave
Benefit plan administration
ADP RUN
7.9
Payroll by Wave
Direct deposit files
ADP RUN
9.3
Payroll by Wave
Salary revision and increment management
ADP RUN
9.1
Payroll by Wave
Reimbursement management
ADP RUN
9.1
Payroll by Wave

Pros

  • fantastic report
  • excellent customer serivce
  • great interface on the website
  • tech support when website is update is friendly and helpful
Kim Pandina profile photo
  • An intuitive, clear UI helps you know where everything is, what options are at your disposal. Calendars and timelines show that Wave really thought out how to provide you with useful tool.
  • Pay day can be automated and straightforward.
  • Wave onboarding provides guidance at what information to input next until you are all set up.
Brendon Brown profile photo

Cons

  • As with anything, there is always room for improvement. The biggest drawback, in my opinion, is the time it takes to set up a new client into the system. The quickest any of my clients have been set-up is in 5 business days (2 people receiving a salary check). It took over 3 weeks for one of the clients to be set up due to various misunderstandings as to what was expected, but even without the additional e-mails back and forth, it should not have taken more than a day or two.
  • Another issue I had was the set-up fee. ADP will input everything for you for $100 per client. I opted to establish and set-up my own clients for a couple of smaller "mom & pop" businesses, and was charged a $75 set-up fee for them. Hindsight?? I would pay them the extra $25 and have them do it - much quicker!
David J. Reali, CPA profile photo
  • Payroll is a paid feature at $10 + $4/employee per month. I suppose this is a normal expense, but other payroll systems I've used, such as ones built into online banking, have cost me a fraction of this.
Brendon Brown profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We did switch to a PEO (not ADP) and the cost was just too prohibitive for a company our size and so we were glad to be able to switch back and ADP gave us a generous offer to make the move back to RUN. I have also looked at local companies but not just not confident that they can get the job done.
Bruce Krapf profile photo
We moved away from Wave as most of our contractors are time-based, and Wave flat out refuses to provide time tracking features. We tried integrations, but the pricing/complexity goes up and reliability goes down when integrating systems which were not intended to communicate. We since moved to Avaza and sacrificed Payroll for more robust time tracking, project management, and a very open feature development process
Brendon Brown profile photo

Return on Investment

  • Payroll processing weekly takes 10 minutes a week - max!
  • It helps to eliminate any payroll miscalculations - if it is set up correctly there won;t be mistakes because the software does it for you :)
Rob White profile photo
  • We tested Wave briefly and Wave Payroll briefly. Impact was minimal as it did not quite fit our needs.
Brendon Brown profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Payroll by Wave

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details