What users are saying about

ADP RUN

Top Rated
169 Ratings

TriNet

Top Rated
496 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

TriNet

Top Rated
496 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

ADP RUN

I have a small business (5 employees or less) with all salaried employees and think that RUN payroll is ideal for our needs. I would imagine that if our employees were hourly, it would be even more necessary due to increased complexity of the payroll. I am the only person in the business who uses it, so I can't give feedback on how it would work for a larger business. There is accountant access available, which is very helpful for getting our taxes done.
Theresa Treep, MD, FAAP profile photo

TriNet

Overall TriNet provides a good solution, but is expensive. Their technology could improve as well. They released a new HRPassport site, and it was obvious they didn't test it well as there were several obvious defects. Certain features don't work as well as the old site
Jeff Borgerding profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
TriNet
8.7
Pay calculation
ADP RUN
9.1
TriNet
9.1
Support for external payroll vendors
ADP RUN
6.8
TriNet
8.0
Benefit plan administration
ADP RUN
7.9
TriNet
9.0
Direct deposit files
ADP RUN
9.1
TriNet
9.3
Salary revision and increment management
ADP RUN
8.9
TriNet
8.4
Reimbursement management
ADP RUN
8.9
TriNet
8.1

Human Resource Management

ADP RUN
TriNet
7.4
Employee demographic data
ADP RUN
TriNet
7.4
Employment history
ADP RUN
TriNet
7.1
Job profiles and administration
ADP RUN
TriNet
6.3
Workflow for transfers, promotions, pay raises, etc.
ADP RUN
TriNet
7.3
Organizational charting
ADP RUN
TriNet
6.9
Organization and location management
ADP RUN
TriNet
7.9
Compliance data (COBRA, OSHA, etc.)
ADP RUN
TriNet
8.7

Leave and Attendance Management

ADP RUN
TriNet
8.7
Approval workflow
ADP RUN
TriNet
8.7
Balance details
ADP RUN
TriNet
8.7
Annual carry-forward and encashment
ADP RUN
TriNet
8.6

Employee Self Service

ADP RUN
TriNet
8.4
View and generate pay and benefit information
ADP RUN
TriNet
9.2
Update personal information
ADP RUN
TriNet
9.0
View company policy documentation
ADP RUN
TriNet
7.8
Employee recognition
ADP RUN
TriNet
7.5
View job history
ADP RUN
TriNet
8.3

Asset Management

ADP RUN
TriNet
1.0
Tracking of all physical assets
ADP RUN
TriNet
1.0

HR Reporting

ADP RUN
TriNet
6.6
Report builder
ADP RUN
TriNet
6.3
Pre-built reports
ADP RUN
TriNet
6.6
Ability to combine HR data with external data
ADP RUN
TriNet
7.0

Onboarding

ADP RUN
TriNet
7.8
New hire portal
ADP RUN
TriNet
8.9
Manager tracking tools
ADP RUN
TriNet
6.7

Performance and Goals

ADP RUN
TriNet
6.9
Corporate goal setting
ADP RUN
TriNet
7.2
Individual goal setting
ADP RUN
TriNet
6.7
Line-of sight-visibility
ADP RUN
TriNet
6.8
Performance tracking
ADP RUN
TriNet
6.8

Performance Management

ADP RUN
TriNet
7.1
Performance plans
ADP RUN
TriNet
7.2
Performance improvement plans
ADP RUN
TriNet
7.2
Review status tracking
ADP RUN
TriNet
7.0
Review reminders
ADP RUN
TriNet
7.0
Multiple review frequency
ADP RUN
TriNet
7.2

Succession Planning

ADP RUN
TriNet
7.7
Candidate ranking
ADP RUN
TriNet
8.2
Candidate search
ADP RUN
TriNet
7.5
Candidate development
ADP RUN
TriNet
7.4

Recruiting / ATS

ADP RUN
TriNet
7.2
Job Requisition Management
ADP RUN
TriNet
7.2
Company Website Posting
ADP RUN
TriNet
5.5
Publish to Social Media
ADP RUN
TriNet
6.9
Job Search Site Posting
ADP RUN
TriNet
7.0
Duplicate Candidate Prevention
ADP RUN
TriNet
9.1
Applicant Tracking
ADP RUN
TriNet
7.1
Notifications and Alerts
ADP RUN
TriNet
7.4

Pros

  • It allows me to stop and go back and finish when I want to.
  • I can run reports when I want to, no time limits.
  • If I make a mistake it lets me know immediately.
Anna Cummins profile photo
  • Easy to use site
  • Easy to make updates with hires, terminations, holiday schedule changes, etc..
  • Great partner in providing HR and benefits information to our employees
  • Great rep (Bibi) who is always there to quickly answer all of our questions or help us with any requests
Barbara Collins profile photo

Cons

  • I am not experiencing any issues.
Bruce Krapf profile photo
  • Honestly, I don't see any need for improvement as it relates to services provided.
Barbara Collins profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
TriNet8.5
Based on 12 answers
Love this company
Cheryl Staritz profile photo

Usability

ADP RUN9.1
Based on 1 answer
No answer on this topic is available.
TriNet8.0
Based on 203 answers
I have been thoroughly pleased with TriNet's capabilities and ease of use and the ability for our employees to access their information quickly through the site. This has reduced the amount of questions I receive because they can readily get their answers either through the site or through the 800# customer service desk.
Barbara Collins profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
TriNet8.5
Based on 290 answers
In the 1 year that I have been involved with TriNet, our rep, Bibi, has helped us with set ups, sick and PTO accruals, a special PTO plan for the legacy employees from the company we acquired, and walked us through the steps for all of the payroll processes as it relates to hiring new employees, paying a separation agreement, changing a holiday schedule, etc.. Bibi is awesome.
Barbara Collins profile photo

Implementation

No score
No answers yet
No answers on this topic
TriNet8.7
Based on 7 answers
Someone familiar with benefits and human resources should be in charge of the implementation. It is a human resource platform.
Cheryl Staritz profile photo

Alternatives Considered

ADP's site is much more user friendly than paychex but of course I haven't used their service in over 2 years so that may have changed.
Kathleen Baker profile photo
We started with TriNet before the other services were offered. We considered swapping to Zenefits, however there were many reports of payroll errors and benefits administration errors on their platform, and they ran into substantial compliance issues which made them unacceptable to us. TriNet had a strong reputation for reliability and integrity, which they have lived up to.
Henry Mahncke profile photo

Return on Investment

  • Allows me to focus on the mission and not the minutiae.
Larry Scalzitti, AFSP, CSA profile photo
  • It has been very helpful in securing hires, between the information available about the offering as well as the ability to offer a more robust benefits package without high costs.
  • Fills a gap in knowledge and resources we don't have internally for managing our budding US population.
  • Makes it easy to manage and submit payroll
Amy Tailby profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ADP RUN More Information

TriNet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

TriNet More Information