What users are saying about
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Top Rated
180 Ratings

ADP RUN

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Top Rated
180 Ratings
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Score 7.8 out of 101
4 Ratings
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Score 6.8 out of 101

Likelihood to Recommend

ADP RUN

I have a small business (5 employees or less) with all salaried employees and think that RUN payroll is ideal for our needs. I would imagine that if our employees were hourly, it would be even more necessary due to increased complexity of the payroll. I am the only person in the business who uses it, so I can't give feedback on how it would work for a larger business. There is accountant access available, which is very helpful for getting our taxes done.
Theresa Treep, MD, FAAP profile photo

Zywave HRconnection

For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.
Robert Church profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.5
Zywave HRconnection
Pay calculation
ADP RUN
8.8
Zywave HRconnection
Support for external payroll vendors
ADP RUN
7.4
Zywave HRconnection
Benefit plan administration
ADP RUN
8.1
Zywave HRconnection
Direct deposit files
ADP RUN
9.2
Zywave HRconnection
Salary revision and increment management
ADP RUN
8.9
Zywave HRconnection
Reimbursement management
ADP RUN
8.6
Zywave HRconnection

Pros

ADP RUN

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo

Zywave HRconnection

  • Provides a secure 24/7 availability of information, forms and various information we used to keep in public folders in MS Exchange, but that platform wasn't always available off-site
  • Provides resources and full campaigns for wellness and other employee living situations that are pushed out to our staff on a predetermined schedule.
  • Provide us a platform to improve communications with our employees for current events and news as well as an archival of older information that we can refer back to when needed
Robert Church profile photo

Cons

ADP RUN

  • One feature that would be useful is a recall option when submitting payroll. An option to redo a payroll within 30 minutes of submitting would be a useful feature that would cut back on the chances of making a mistake.
Robert Simeral profile photo

Zywave HRconnection

  • The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
  • The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
  • Integration to HR systems like Oracle or other HR platforms would be a bonus
Robert Church profile photo

Likelihood to Renew

ADP RUN

ADP RUN 9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo

Zywave HRconnection

Zywave HRconnection 4.0
Based on 1 answer
User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions
Robert Church profile photo

Support

ADP RUN

ADP RUN 8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo

Zywave HRconnection

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP RUN

While I still use QuickBooks for other accounting and bookkeeping uses, RUN was a lot more user-friendly when it came to payroll. It was cheaper and I felt that the help/assistance was much better, that if I did run into any issues, I would have an answer very quickly.
Monica Morando profile photo

Zywave HRconnection

We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
Robert Church profile photo

Return on Investment

ADP RUN

  • I don't worry about payroll being correct.
  • I can process payroll in a very short time
  • ADP customer support is fantastic
Luis F. Garcia profile photo

Zywave HRconnection

  • Having the capability to offer our clients this resource has helped us win new business. However, once we implement it for clients they often struggle to get user adoption. This can be for various reasons, but mostly because the commitment of the client management does not always reinforce the usage of the resources within the site
Robert Church profile photo

Pricing Details

ADP RUN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zywave HRconnection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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