What users are saying about

ADP RUN

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
173 Ratings

ADP RUN

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
173 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Zywave HRconnection

For clients looking for a communications portal this is a perfect fit. However, for clients looking to do online enrollment it is still lacking key features that other systems like Employee Navigator offers.
Robert Church profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Zywave HRconnection
Pay calculation
ADP RUN
9.3
Zywave HRconnection
Support for external payroll vendors
ADP RUN
6.8
Zywave HRconnection
Benefit plan administration
ADP RUN
7.9
Zywave HRconnection
Direct deposit files
ADP RUN
9.3
Zywave HRconnection
Salary revision and increment management
ADP RUN
9.1
Zywave HRconnection
Reimbursement management
ADP RUN
9.1
Zywave HRconnection

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Provides a secure 24/7 availability of information, forms and various information we used to keep in public folders in MS Exchange, but that platform wasn't always available off-site
  • Provides resources and full campaigns for wellness and other employee living situations that are pushed out to our staff on a predetermined schedule.
  • Provide us a platform to improve communications with our employees for current events and news as well as an archival of older information that we can refer back to when needed
Robert Church profile photo

Cons

  • Communication during implementation could use improvement. A clear, written timeline of expectations would be useful.
  • Having a dedicated customer service rep or department, maybe even local, would be nice for those rare occasions that we need a little help.
Kristy Guell profile photo
  • The onboarding of employees with benefits selection is not quite complete as it pertains to full integrations with carrier feeds and EDI solutions for HIPAA 834 Transactions
  • The ultimate solution would be to integrate with payroll systems such as ADP, PayChex or Paylocity. This would eliminate the need to input and update data in multiple systems
  • Integration to HR systems like Oracle or other HR platforms would be a bonus
Robert Church profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
Zywave HRconnection4.0
Based on 1 answer
User adoption is low within the client base that we have implemented this at and unless it can offer full EDI capabilities we will not be able to move away from Employee Navigator or Plan Source solutions
Robert Church profile photo

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Compared to Paycor, ADP's web portal is much easier to navigate and use which has made running payroll easier. While the overall features are similar, ADP has more options such as integrating an HR support feature and linking to a 401k that make it more flexible. I have also found that generating reports is much easier in ADP's site, especially since it auto generates some key reports as soon as payroll is run.
Robert Simeral profile photo
We actually use HRconnection with a select few clients and use Employee Navigator, Plan Source, and ThinkHR because our clients or the carriers offered them to us as an online enrollment or training options
Robert Church profile photo

Return on Investment

  • ADP is slightly less expensive than our previous payroll company, and their special offer for transitioning helped save us even more money.
  • The website's simplicity has cut down on the amount of time it takes to run payroll which makes more time to deal with other tasks.
Robert Simeral profile photo
  • Having the capability to offer our clients this resource has helped us win new business. However, once we implement it for clients they often struggle to get user adoption. This can be for various reasons, but mostly because the commitment of the client management does not always reinforce the usage of the resources within the site
Robert Church profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zywave HRconnection

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details