ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Access PeopleHR
Score 6.0 out of 10
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With users among 7,000+ companies, Access PeopleHR is a cloud-based HR and payroll software designed for small and medium-sized businesses. Its features enable SMBs to manage their workforce and automate more of their HR processes.
$3
per month per user
Pricing
ADP Workforce Now
Access PeopleHR
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Access PeopleHR
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
In our evaluation of HRIS/Payroll systems we found ADP to be the most robust platform with the greatest number of features, fair pricing, quality, knowledgeable staff and so forth. None of the other systems offered as many features or options at the right price point for our …
It is well suited for companies that have over 50 employees working in multiple departments and should be allocated in specific ways. It can help get all their information from the beginning point of interviews to the end in which a check is produced, allowing the employee to update their information and add their direct deposit.
It's simple to use even for non-technical employees, making it very simple to install even for a workforce that hasn't grown up in the digital age, and for that People HR is the best option to fit in. I haven't got in any situation yet where I see People HR as less appropriate except Applications Tracking Systems as I have never worked on that module much.
Complex reporting is made easy through the reporting capabilities of the system. We have been using reports for the past year and absolutely trust the accuracy of the data produced. The reports are generated easily through the system and can be exported into an editable Excel spreadsheet which is great.
The self-service of data is great for freeing up HR time. Employees can update their personal information themselves quickly and easily.
The App is a great feature of People HR. A large proportion of our employees work in our warehouse and as such don't have their own computer at work. The app allows those employees easy access to the system on the go.
I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Prior to initially taking out our PeopleHR contract i reviewed many HR systems and PeopleHR seemed the best option as it seemed to have the most functionality for the best price. However that was many years ago now and since being a customer of PeopleHR and now going with Timetastic, i wouldn't recommend PeopleHR. The costs have increased substantially but there hasn't been any significant improvements in the software that we've seen/utilised. There's also a lot of system issues that seem to occur frequently. Not to mention the service has taken a total nosedive since PeopleHR were taken over by Access. Whilst Timetastic is a much more basic system and really just a holiday planner, the cost is cheaper than anything I've seen on the market. For the more HRIS functionality, we've opted to utilise our O365 and create a Sharepoint HR Management Site which is much more cost effecitve us and we can avoid having to deal with Access which is a huge plus
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
PeopleHR has reduced the amount of holiday queries coming through to the HR Team. This has saved us around 2 hours per week.
PeopleHR has increased visibility to line managers of their team and indirect reports for holiday / time management.
The ATS has enabled us to automate responses/templates to all candidates applying for roles, send updates, reject, invite to interview etc. in a much quicker time frame. This has reduced hours of work writing emails per week.
PeopleHR has given more responsibility and ownership to our managers to do their roles.
