What users are saying about

Talentsoft

3 Ratings

ADP Workforce Now

469 Ratings
Score 7 out of 101

Talentsoft

3 Ratings
Score 5 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited for compliance with all legal regulations. I like that as soon as any new law comes out, ADP has taken ownership of the law and usually has already provided me with a solution or work around to make sure I am in compliance. The reliability of ADP is excellent and I have never had one bad dream of ADP not being around in the future.Workforce now is not well suited if you have a workforce that has multiple work rules, pay rates, pay types, and pay additions. You will more than likely have to keep a spreadsheet externally for these numbers and manually manipulate data.
John Loudermill, CPP profile photo

Talentsoft

I think some of my problems with Talentsoft aren't so much the fault of the software as it is how my company is organized. I have to enter many different property levels so that a review gets created, I'm not certain that these fields are required by Talentsoft or by my corporate office. This software is not suited for companies where a segment of the employees do not have a company email address and/or access to a company computer
Richard Kutschera profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Talentsoft
Employee demographic data
ADP Workforce Now
8.0
Talentsoft
Employment history
ADP Workforce Now
8.1
Talentsoft
Job profiles and administration
ADP Workforce Now
7.7
Talentsoft
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Talentsoft
Organizational charting
ADP Workforce Now
6.6
Talentsoft
Organization and location management
ADP Workforce Now
7.3
Talentsoft
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Talentsoft

Payroll Management

ADP Workforce Now
8.1
Talentsoft
Pay calculation
ADP Workforce Now
8.7
Talentsoft
Support for external payroll vendors
ADP Workforce Now
7.5
Talentsoft
Benefit plan administration
ADP Workforce Now
8.0
Talentsoft
Direct deposit files
ADP Workforce Now
8.7
Talentsoft
Salary revision and increment management
ADP Workforce Now
7.9
Talentsoft
Reimbursement management
ADP Workforce Now
7.7
Talentsoft

Leave and Attendance Management

ADP Workforce Now
8.1
Talentsoft
Approval workflow
ADP Workforce Now
8.1
Talentsoft
Balance details
ADP Workforce Now
8.1
Talentsoft
Annual carry-forward and encashment
ADP Workforce Now
8.1
Talentsoft

Employee Self Service

ADP Workforce Now
8.2
Talentsoft
View and generate pay and benefit information
ADP Workforce Now
8.8
Talentsoft
Update personal information
ADP Workforce Now
8.7
Talentsoft
View company policy documentation
ADP Workforce Now
8.6
Talentsoft
Employee recognition
ADP Workforce Now
7.6
Talentsoft
View job history
ADP Workforce Now
7.6
Talentsoft

Asset Management

ADP Workforce Now
6.0
Talentsoft
Tracking of all physical assets
ADP Workforce Now
6.0
Talentsoft

HR Reporting

ADP Workforce Now
7.0
Talentsoft
Report builder
ADP Workforce Now
7.1
Talentsoft
Pre-built reports
ADP Workforce Now
7.0
Talentsoft
Ability to combine HR data with external data
ADP Workforce Now
7.0
Talentsoft

Onboarding

ADP Workforce Now
5.5
Talentsoft
New hire portal
ADP Workforce Now
6.1
Talentsoft
Manager tracking tools
ADP Workforce Now
4.9
Talentsoft

Performance and Goals

ADP Workforce Now
7.8
Talentsoft
8.6
Corporate goal setting
ADP Workforce Now
7.7
Talentsoft
9.0
Individual goal setting
ADP Workforce Now
7.9
Talentsoft
8.0
Line-of sight-visibility
ADP Workforce Now
7.7
Talentsoft
8.0
Performance tracking
ADP Workforce Now
7.9
Talentsoft
9.0
Subordinate goal setting
ADP Workforce Now
Talentsoft
9.0

Performance Management

ADP Workforce Now
7.5
Talentsoft
6.3
Performance plans
ADP Workforce Now
7.6
Talentsoft
8.0
Performance improvement plans
ADP Workforce Now
7.5
Talentsoft
5.0
Review status tracking
ADP Workforce Now
7.7
Talentsoft
6.0
Review reminders
ADP Workforce Now
7.4
Talentsoft
Multiple review frequency
ADP Workforce Now
7.3
Talentsoft
Plan weighting
ADP Workforce Now
Talentsoft
8.0
Workflow restrictions
ADP Workforce Now
Talentsoft
6.0
Reporting
ADP Workforce Now
Talentsoft
5.0

Succession Planning

ADP Workforce Now
6.0
Talentsoft
Create succession plans/pools
ADP Workforce Now
5.8
Talentsoft
Candidate ranking
ADP Workforce Now
5.8
Talentsoft
Candidate search
ADP Workforce Now
6.3
Talentsoft
Candidate development
ADP Workforce Now
6.2
Talentsoft

Recruiting / ATS

ADP Workforce Now
6.7
Talentsoft
Job Requisition Management
ADP Workforce Now
7.9
Talentsoft
Company Website Posting
ADP Workforce Now
7.5
Talentsoft
Publish to Social Media
ADP Workforce Now
7.5
Talentsoft
Job Search Site Posting
ADP Workforce Now
6.7
Talentsoft
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Talentsoft
Applicant Tracking
ADP Workforce Now
7.3
Talentsoft
Notifications and Alerts
ADP Workforce Now
7.6
Talentsoft

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Having the reviews in Talentsoft makes it much easier for one person to manage the entire process from start to finish.
  • When an employee switches managers during the year, the delegation feature makes it very easy to have the previous manager add their input to the employees review.
  • Being able to have a daily import file from our HR system into Talentsoft helps in having the information in Talentsoft be current.
Richard Kutschera profile photo

Cons

  • Implementation - as an administrator, make sure that you know what's happening at every point of implementation! This process can be disjointed.
  • Training - the learning curve is steep when adapting to this system. Be prepared to spend hours formally training, staying on the phone with customer service, and surfing the "Bridge" (a peer support system). Every minute you invest will be worth your time!
Sarah Hersh, PHR profile photo
  • I would like to have access edit and update the goal section throughout the year, not just during the review period.
  • The reporting function is very cumbersome and needs to have easier ways to create custom reports.
  • Streamline the create a review template process.
  • Email notification for employees to let their manager know when they have completed entering information in Talentsoft.
Richard Kutschera profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I've also used ADP Pay Expert, and I really see Workforce Now as the logical continuation of Pay Expert. Workforce Now has better integration capabilities, streamlined processes, and fewer technical glitches. That said, if your company has a relatively simple payroll setup, Workforce Now doesn't really offer anything that Pay Expert doesn't.
Kristie LaMar profile photo
I think SuccessFactors is more flexible to customer needs when creating review templates and allowing access to goals year round. They also track changes for the goals. Talentsoft was selected by our corporate office before I started with the company.
Richard Kutschera profile photo

Return on Investment

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo
  • Positive - Managers and employees have access to their reviews without having to contact HR.
  • Positive - Management of the entire review process is less manual and takes less time.
Richard Kutschera profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Talentsoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details