What users are saying about

ADP Workforce Now

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484 Ratings
3 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
3 Ratings
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Score 5 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Talentsoft

I think some of my problems with Talentsoft aren't so much the fault of the software as it is how my company is organized. I have to enter many different property levels so that a review gets created, I'm not certain that these fields are required by Talentsoft or by my corporate office. This software is not suited for companies where a segment of the employees do not have a company email address and/or access to a company computer
Richard Kutschera profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
Talentsoft
Employee demographic data
ADP Workforce Now
8.2
Talentsoft
Employment history
ADP Workforce Now
8.2
Talentsoft
Job profiles and administration
ADP Workforce Now
7.7
Talentsoft
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Talentsoft
Organizational charting
ADP Workforce Now
6.6
Talentsoft
Organization and location management
ADP Workforce Now
7.5
Talentsoft
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
Talentsoft

Payroll Management

ADP Workforce Now
8.1
Talentsoft
Pay calculation
ADP Workforce Now
8.7
Talentsoft
Support for external payroll vendors
ADP Workforce Now
7.5
Talentsoft
Benefit plan administration
ADP Workforce Now
8.0
Talentsoft
Direct deposit files
ADP Workforce Now
8.6
Talentsoft
Salary revision and increment management
ADP Workforce Now
7.9
Talentsoft
Reimbursement management
ADP Workforce Now
8.0
Talentsoft

Leave and Attendance Management

ADP Workforce Now
8.2
Talentsoft
Approval workflow
ADP Workforce Now
8.1
Talentsoft
Balance details
ADP Workforce Now
8.1
Talentsoft
Annual carry-forward and encashment
ADP Workforce Now
8.2
Talentsoft

Employee Self Service

ADP Workforce Now
8.2
Talentsoft
View and generate pay and benefit information
ADP Workforce Now
8.7
Talentsoft
Update personal information
ADP Workforce Now
8.7
Talentsoft
View company policy documentation
ADP Workforce Now
8.6
Talentsoft
Employee recognition
ADP Workforce Now
7.6
Talentsoft
View job history
ADP Workforce Now
7.6
Talentsoft

Asset Management

ADP Workforce Now
6.0
Talentsoft
Tracking of all physical assets
ADP Workforce Now
6.0
Talentsoft

HR Reporting

ADP Workforce Now
7.2
Talentsoft
Report builder
ADP Workforce Now
7.2
Talentsoft
Pre-built reports
ADP Workforce Now
7.1
Talentsoft
Ability to combine HR data with external data
ADP Workforce Now
7.2
Talentsoft

Onboarding

ADP Workforce Now
5.5
Talentsoft
New hire portal
ADP Workforce Now
6.1
Talentsoft
Manager tracking tools
ADP Workforce Now
4.8
Talentsoft

Performance and Goals

ADP Workforce Now
7.7
Talentsoft
8.6
Corporate goal setting
ADP Workforce Now
7.6
Talentsoft
9.0
Individual goal setting
ADP Workforce Now
7.8
Talentsoft
8.0
Line-of sight-visibility
ADP Workforce Now
7.6
Talentsoft
8.0
Performance tracking
ADP Workforce Now
7.9
Talentsoft
9.0
Subordinate goal setting
ADP Workforce Now
Talentsoft
9.0

Performance Management

ADP Workforce Now
7.4
Talentsoft
6.3
Performance plans
ADP Workforce Now
7.6
Talentsoft
8.0
Performance improvement plans
ADP Workforce Now
7.4
Talentsoft
5.0
Review status tracking
ADP Workforce Now
7.6
Talentsoft
6.0
Review reminders
ADP Workforce Now
7.3
Talentsoft
Multiple review frequency
ADP Workforce Now
7.2
Talentsoft
Plan weighting
ADP Workforce Now
Talentsoft
8.0
Workflow restrictions
ADP Workforce Now
Talentsoft
6.0
Reporting
ADP Workforce Now
Talentsoft
5.0

Succession Planning

ADP Workforce Now
6.0
Talentsoft
Create succession plans/pools
ADP Workforce Now
5.8
Talentsoft
Candidate ranking
ADP Workforce Now
5.8
Talentsoft
Candidate search
ADP Workforce Now
6.3
Talentsoft
Candidate development
ADP Workforce Now
6.2
Talentsoft

Recruiting / ATS

ADP Workforce Now
6.8
Talentsoft
Job Requisition Management
ADP Workforce Now
8.1
Talentsoft
Company Website Posting
ADP Workforce Now
7.8
Talentsoft
Publish to Social Media
ADP Workforce Now
7.7
Talentsoft
Job Search Site Posting
ADP Workforce Now
6.9
Talentsoft
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Talentsoft
Applicant Tracking
ADP Workforce Now
7.4
Talentsoft
Notifications and Alerts
ADP Workforce Now
7.7
Talentsoft

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Having the reviews in Talentsoft makes it much easier for one person to manage the entire process from start to finish.
  • When an employee switches managers during the year, the delegation feature makes it very easy to have the previous manager add their input to the employees review.
  • Being able to have a daily import file from our HR system into Talentsoft helps in having the information in Talentsoft be current.
Richard Kutschera profile photo

Cons

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo
  • I would like to have access edit and update the goal section throughout the year, not just during the review period.
  • The reporting function is very cumbersome and needs to have easier ways to create custom reports.
  • Streamline the create a review template process.
  • Email notification for employees to let their manager know when they have completed entering information in Talentsoft.
Richard Kutschera profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.8
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP does the full processing which is why we switched to them. They are good at what they do so it made sense to let the experts do the processing and reporting.
Joey Wilinski profile photo
I think SuccessFactors is more flexible to customer needs when creating review templates and allowing access to goals year round. They also track changes for the goals. Talentsoft was selected by our corporate office before I started with the company.
Richard Kutschera profile photo

Return on Investment

  • Positive: Payroll and HR is a one person department. Accounting does not have to be involved and can concentrate on AP and AR.
  • Negative: Payroll can not be submitted early as the funds are processed and taken from the checking account too soon. This interferes with vacations and time off.
Joey Wilinski profile photo
  • Positive - Managers and employees have access to their reviews without having to contact HR.
  • Positive - Management of the entire review process is less manual and takes less time.
Richard Kutschera profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Talentsoft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details