What users are saying about

Agorapulse

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Top Rated
289 Ratings
8 Ratings

Agorapulse

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Top Rated
289 Ratings
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Score 8.5 out of 101
8 Ratings
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Score 4.1 out of 101

Add comparison

Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

Rafflecopter

We would highly recommend Rafflecopter to any other small business owner that is looking for better ways to interact with their customers and build up customer satisfaction and participation in the company. It is especially great how Rafflecopter helps to build our website rankings and social media (i.e., the number of "Likes" on our Facebook page).
No photo available

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Rafflecopter
Boolean keyword searches
Agorapulse
7.8
Rafflecopter
Filtering out noise/spam
Agorapulse
7.2
Rafflecopter
Sentiment analysis
Agorapulse
9.1
Rafflecopter
Broad channel coverage
Agorapulse
8.5
Rafflecopter

Publishing

Agorapulse
8.1
Rafflecopter
Content planning and scheduling
Agorapulse
8.8
Rafflecopter
Audience targeting
Agorapulse
6.7
Rafflecopter
Content optimization
Agorapulse
9.1
Rafflecopter
Workflow management
Agorapulse
7.9
Rafflecopter

Engagement

Agorapulse
7.6
Rafflecopter
Automated routing and prioritization
Agorapulse
6.4
Rafflecopter
Customer interaction histories
Agorapulse
8.4
Rafflecopter
Bulk actions
Agorapulse
7.9
Rafflecopter

Marketing

Agorapulse
7.6
Rafflecopter
Lead generation
Agorapulse
6.6
Rafflecopter
Content marketing
Agorapulse
9.1
Rafflecopter
Paid media management
Agorapulse
8.2
Rafflecopter
Campaigns and promotions
Agorapulse
6.7
Rafflecopter

Channel coverage/integration

Agorapulse
8.6
Rafflecopter
Twitter
Agorapulse
9.1
Rafflecopter
Facebook
Agorapulse
8.9
Rafflecopter
Instagram
Agorapulse
7.8
Rafflecopter

Reporting/analytics

Agorapulse
7.3
Rafflecopter
Campaign success analytics
Agorapulse
7.7
Rafflecopter
Real-time tracking
Agorapulse
7.3
Rafflecopter
Competitor analysis
Agorapulse
6.9
Rafflecopter

Account management

Agorapulse
7.4
Rafflecopter
Role-based user permissions & privileges
Agorapulse
8.3
Rafflecopter
Mobile access
Agorapulse
6.6
Rafflecopter

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Fast, clear, and direct responsiveness of customer service.
  • Step by step directions makes for easy contest implementation. Also Rafflecopter makes sure your contest is fully compliant with Facebook policies.
  • Website is fast and easy to navigate. Viewing your contest and making changes is very easy.
Eric Henao profile photo

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • The ability to do multiple contests on the FB page, that are separate from one another. Or to have "special" type of contest that is useable for tradeshows. Whether or not the tradeshow contest is connected to FB.
  • Once our contest was up and running, we had a hard time figuring out how to get more people to our contest page. We have a small group [less than 200] and besides just posting on FB, we couldn't get others to our page/contest! Maybe more ideas on how to achieve this? I suspect the info is already somewhere on the Rafflecopter blog, I just need to find it.
  • The "More Upgrades' tag that vibrates at the bottom of the page from where you are working on your contest, gets annoying. I've bought the blogger level, please don't try to upgrade me further.
  • While this wasn't a fault of Rafflecopter, the winner of our first contest turned out to be a FB contester. Meaning the person uses FB exclusively to enter contests for give-aways and freebies. When we picked the winner, if I could have "vetted" the winner to prevent that, then I would have picked a different winner. Cherry picking our winner? You bet, cause this person wasn't ever going to be a customer…
Eric Henao profile photo

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Rafflecopter5.4
Based on 3 answers
The only thing that I could see is that we would need to have another person on staff to be able to commit to having more Rafflecopter promotions running so that we are truly utilizing it to its fullest potential. Currently we do not have a designated staff member to do so, so it is only done in between things, and is truly not as high of a priority that we would like for it to be.
No photo available

Usability

Agorapulse9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Support

Agorapulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
No answers on this topic

Return on Investment

  • A positive impact is to have found a solution for managing a social media presence.
  • This product was just recently chosen; thus, the ROI is TBD.
  • A negative impact is the effect on the budget for my small business! I feel, however, I found good value with AgoraPulse.
Richard Burgner profile photo
  • Simply put with a 3 month contest we increased our page likes from 120 to 177.
Eric Henao profile photo

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Rafflecopter

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Rafflecopter Editions & Modules
Rafflecopter
Additional Pricing Details

Rafflecopter More Information