What users are saying about

AgoraPulse

Top Rated
265 Ratings

SocialFlow

3 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

SocialFlow

3 Ratings
Score 10 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

SocialFlow

For brands that are diving into their own content marketing and thought leadership, and building up "owned" media platforms, SocialFlow is a great tool to build audience, manage distribution and give insight. They also just launched a LinkedIn capability which lets you increase engagement with a business audience and even target the LinkedIn audience by title, function, geography, etc
Jeanne Meyer profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
SocialFlow
Boolean keyword searches
AgoraPulse
7.8
SocialFlow
Filtering out noise/spam
AgoraPulse
7.1
SocialFlow
Sentiment analysis
AgoraPulse
9.1
SocialFlow
Broad channel coverage
AgoraPulse
8.5
SocialFlow

Publishing

AgoraPulse
8.1
SocialFlow
Content planning and scheduling
AgoraPulse
8.8
SocialFlow
Audience targeting
AgoraPulse
6.7
SocialFlow
Content optimization
AgoraPulse
9.1
SocialFlow
Workflow management
AgoraPulse
7.9
SocialFlow

Engagement

AgoraPulse
7.5
SocialFlow
Automated routing and prioritization
AgoraPulse
6.4
SocialFlow
Customer interaction histories
AgoraPulse
8.4
SocialFlow
Bulk actions
AgoraPulse
7.9
SocialFlow

Marketing

AgoraPulse
7.6
SocialFlow
Lead generation
AgoraPulse
6.5
SocialFlow
Content marketing
AgoraPulse
9.1
SocialFlow
Paid media management
AgoraPulse
8.2
SocialFlow
Campaigns and promotions
AgoraPulse
6.7
SocialFlow

Channel coverage/integration

AgoraPulse
8.6
SocialFlow
Twitter
AgoraPulse
9.2
SocialFlow
Facebook
AgoraPulse
8.9
SocialFlow
Instagram
AgoraPulse
7.8
SocialFlow

Reporting/analytics

AgoraPulse
7.3
SocialFlow
Campaign success analytics
AgoraPulse
7.6
SocialFlow
Real-time tracking
AgoraPulse
7.4
SocialFlow
Competitor analysis
AgoraPulse
6.9
SocialFlow

Account management

AgoraPulse
7.4
SocialFlow
Role-based user permissions & privileges
AgoraPulse
8.3
SocialFlow
Mobile access
AgoraPulse
6.6
SocialFlow

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • Unique algorithm does not just 'time' posts, it helps determine the optimal time for posts to be distributed. Its why all the major publishers like NYT, WSJ, Conde Nast, Mashable, etc. use SocialFlow to distribute its social content.
  • Dashboard gives insight into which posts perform best.
  • It's streamlined and simple and not overly or unnecessarily feature-laden.
Jeanne Meyer profile photo

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • I'd like to open up windows for more than one account/platform at time.
Jeanne Meyer profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
SocialFlow9.0
Based on 2 answers
Big bang for buck. My clients like the results and the insights.
Jeanne Meyer profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
Hootsuite allows for timing and managing multiple accounts but it doesn't optimize -- simply 'timing' a tweet doesn't mean it's going at the right time. It's also kind of an awkward platform and I find the search tools confusing sometimes and clunky.
Jeanne Meyer profile photo

Return on Investment

  • Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
Marianne Ho profile photo
  • Increased engagement
  • ROI
  • Efficiency
  • Transparency/data/insight
Jeanne Meyer profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

SocialFlow

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
SocialFlow Editions & Modules
SocialFlow
Additional Pricing Details

SocialFlow More Information