What users are saying about

AgoraPulse

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Top Rated
276 Ratings
3 Ratings

AgoraPulse

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Top Rated
276 Ratings
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Score 8.5 out of 101
3 Ratings
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Score 10 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

I can't think of a scenario where AgoraPulse (AP) is not well suited, except in a situation where you might have many clients utilizing a specific social platform not integrated into AP yet. AgoraPulse is great for individual users as well as larger teams, from a small number of clients to many social accounts (we have between 30-40).
Matthew Jackson profile photo

SocialFlow

For brands that are diving into their own content marketing and thought leadership, and building up "owned" media platforms, SocialFlow is a great tool to build audience, manage distribution and give insight. They also just launched a LinkedIn capability which lets you increase engagement with a business audience and even target the LinkedIn audience by title, function, geography, etc
Jeanne Meyer profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
SocialFlow
Boolean keyword searches
AgoraPulse
7.8
SocialFlow
Filtering out noise/spam
AgoraPulse
7.2
SocialFlow
Sentiment analysis
AgoraPulse
9.1
SocialFlow
Broad channel coverage
AgoraPulse
8.5
SocialFlow

Publishing

AgoraPulse
8.1
SocialFlow
Content planning and scheduling
AgoraPulse
8.8
SocialFlow
Audience targeting
AgoraPulse
6.7
SocialFlow
Content optimization
AgoraPulse
9.1
SocialFlow
Workflow management
AgoraPulse
7.9
SocialFlow

Engagement

AgoraPulse
7.6
SocialFlow
Automated routing and prioritization
AgoraPulse
6.4
SocialFlow
Customer interaction histories
AgoraPulse
8.4
SocialFlow
Bulk actions
AgoraPulse
7.9
SocialFlow

Marketing

AgoraPulse
7.6
SocialFlow
Lead generation
AgoraPulse
6.6
SocialFlow
Content marketing
AgoraPulse
9.1
SocialFlow
Paid media management
AgoraPulse
8.2
SocialFlow
Campaigns and promotions
AgoraPulse
6.7
SocialFlow

Channel coverage/integration

AgoraPulse
8.6
SocialFlow
Twitter
AgoraPulse
9.1
SocialFlow
Facebook
AgoraPulse
8.9
SocialFlow
Instagram
AgoraPulse
7.8
SocialFlow

Reporting/analytics

AgoraPulse
7.3
SocialFlow
Campaign success analytics
AgoraPulse
7.7
SocialFlow
Real-time tracking
AgoraPulse
7.3
SocialFlow
Competitor analysis
AgoraPulse
6.9
SocialFlow

Account management

AgoraPulse
7.4
SocialFlow
Role-based user permissions & privileges
AgoraPulse
8.3
SocialFlow
Mobile access
AgoraPulse
6.6
SocialFlow

Pros

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo
  • Unique algorithm does not just 'time' posts, it helps determine the optimal time for posts to be distributed. Its why all the major publishers like NYT, WSJ, Conde Nast, Mashable, etc. use SocialFlow to distribute its social content.
  • Dashboard gives insight into which posts perform best.
  • It's streamlined and simple and not overly or unnecessarily feature-laden.
Jeanne Meyer profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • I'd like to open up windows for more than one account/platform at time.
Jeanne Meyer profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
We really love the way this platform works and the way it has helped us organize and streamline our day! The time saved is a key factor in why we will continue to use this software and might only consider something else if it were to cover more networks or to improve on the combining of information streams
Christopher Kimball profile photo
SocialFlow9.0
Based on 2 answers
Big bang for buck. My clients like the results and the insights.
Jeanne Meyer profile photo

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo
Hootsuite allows for timing and managing multiple accounts but it doesn't optimize -- simply 'timing' a tweet doesn't mean it's going at the right time. It's also kind of an awkward platform and I find the search tools confusing sometimes and clunky.
Jeanne Meyer profile photo

Return on Investment

  • We saved thousand of dollars from switching from Hootsuite.
  • The platform pays for itself with half of one of our client's recurring fee.
  • We saved money from not getting additional reporting software.
Javier Velazquez profile photo
  • Increased engagement
  • ROI
  • Efficiency
  • Transparency/data/insight
Jeanne Meyer profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

SocialFlow

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
SocialFlow Editions & Modules
SocialFlow
Additional Pricing Details

SocialFlow More Information