What users are saying about
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Score 7.2 out of 101
17 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

BlackBerry Enterprise Mobility Suite

It's definitely a decent app to access emails and calendars on the go except for the fact that you have to log in again five minutes after your last login. It somehow doesn't store your password. Good keeps all your company data separate and completely encrypted from your personal data. Your IT department in a flash can zap everything inside Good. IT has the ability, by design, to remove all of the company's data from your device. This is vital in a world where devices are lost and stolen all the time. With the 'bring your own device' concept gaining momentum in a lot of organizations, Good provides an alternative to organizations without having to worrying about data security and theft.
Tapan Jain profile photo

Pros

  • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
  • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
  • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
  • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
Jed Tauber profile photo
  • It allows fast access to sensitive and classified business info without worrying about the confidentiality theft.
  • Further, I don't need to carry a separate office mobile to be in sync with business emails and syncing with calendars.
  • Good acts as a security layer between my personal data and business data. Also, the feature to provide offline notifications for upcoming or any missed meetings/appointments is very useful.
Tapan Jain profile photo

Cons

  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
Abhijeet Pawar profile photo
  • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
  • It's not possible to save or forward attachments from my inbox on my device
  • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
Tapan Jain profile photo

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
BlackBerry Enterprise Mobility Suite4.4
Based on 2 answers
If given a choice, I would like to access office emails directly using Microsoft Exchange. Entering login passwords every five minutes seems painful and syncing of emails is not done in real time.
Tapan Jain profile photo

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We were using normal Exchange Active Sync services and Blackberry service earlier. AirWatch has a vast number of features and security hence, the organization had decided to adapt AirWatch. Now it is fully adopted across the organization and availing all the services which are possible and in our scope. This is the best Enterprise mobility solution which I have gone through and I would highly recommend this to all.
Abhijeet Pawar profile photo
Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
Tapan Jain profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • We have 1L+ users who are using AirWatch now and organization is doing pretty good when it comes to providing services to VIP users and other users.
  • If we are talking about ROI - Organization is fully satisfied with service and in near future try to avail more features from VMWare. Cloud base service will be next target
  • There is always a positive impact when we have a solution like AirWatch in organizations and users are availing all the services which are provided. As per our feedback users are not happy with enforcement of some policies which they have to follow for enrollment. Earlier it was like they just go and enter id password and done, they can get emails on the device.
Abhijeet Pawar profile photo
  • My Organization is able to provide employees with access to emails , contacts and calendars without worrying about the encryption and security of sensitive data. Also, as it can be configured over almost every smartphone, my organization is saving money by not having to provide dedicated devices to employees.
  • The IT department has the ability, by design, to remove all of the company's data from your device. This is vital in a world where devices are lost and stolen all the time.
  • Initially only top management people could access emails on the go on the devices provided and configured by the organization. Now, anyone has the convenience of accessing emails on the go.
Tapan Jain profile photo

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

BlackBerry Enterprise Mobility Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details