What users are saying about
46 Ratings
140 Ratings
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Score 8.1 out of 101
46 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Amazon Cloud Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty profile photo

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
7.5
Datto
Versioning
Amazon Cloud Drive
7.7
Datto
Video files
Amazon Cloud Drive
7.8
Datto
Audio files
Amazon Cloud Drive
7.2
Datto
Document collaboration
Amazon Cloud Drive
7.4
Datto
Access control
Amazon Cloud Drive
6.8
Datto
File search
Amazon Cloud Drive
7.9
Datto
Device sync
Amazon Cloud Drive
7.8
Datto

Cloud Storage Security & Administration

Amazon Cloud Drive
8.1
Datto
User and role management
Amazon Cloud Drive
8.0
Datto
File organization
Amazon Cloud Drive
8.5
Datto
Device management
Amazon Cloud Drive
7.7
Datto

Cloud Storage Platform

Amazon Cloud Drive
8.4
Datto
Performance
Amazon Cloud Drive
8.6
Datto
Reliability
Amazon Cloud Drive
8.6
Datto
Storage Reports
Amazon Cloud Drive
8.0
Datto

Pros

Amazon Cloud Drive

  • Fast synced data across all of your devices – Desktops, Tablets and Phones.
  • Unlimited Cloud Storage space for all of your important media, files and documents from a reputable company.
  • Extremely helpful and friendly technical support staff who goes above and beyond when you need their help – even if the issue was a user's fault.
  • Seamless integration for your digital files. Plays very well with other popular services.
Jorden Beatty profile photo

Datto

  • It does full image backups, which is its best feature, since it allows to do virtual machines restores when servers fail, either to run locally on the backup server or on the cloud. Being able to virtualize a server when it fails in just a few minutes and having the freedom and time to decide what to do next, whether you need to get new hardware or talk to a provider to assist in troubleshooting, it makes your life easier.
  • The user interface to manage servers and configure settings is very user-friendly.
  • It has many different restoration options. From simple file and folder restore over Windows Explorer, the option to perform local or cloud virtualizations, perform an image restore to a physical machine, export images as VMDK or VHD files, virtualize directly to ESX hosts... they have done a good job in providing many different restore capabilities that could suit everybody's needs.
  • It can also be used as an effective tool to mitigate the effects of ransomware, since the recovery points taken are not affected and can be used to recover data after an attack.
  • The Datto client supports all Windows versions, and there's a client for Linux and Mac as well.
  • There's a functionality to backup share folders only, instead of doing the full image of the servers.
  • They have ongoing support and specialists for disaster recovery scenarios.
No photo available

Cons

Amazon Cloud Drive

  • Expand the space for free users.
  • It should include the option to edit files in the cloud.
Arlex Guzman profile photo

Datto

  • The installation of Datto can be tricky without experts.
No photo available

Likelihood to Renew

Amazon Cloud Drive

No score
No answers yet
No answers on this topic

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Usability

Amazon Cloud Drive

Amazon Cloud Drive 6.0
Based on 2 answers
Because Amazon Cloud Drive is very easy to use.
Arlex Guzman profile photo

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
No photo available

Performance

Amazon Cloud Drive

Amazon Cloud Drive 6.0
Based on 1 answer
It is safe but has little added value.
Arlex Guzman profile photo

Datto

No score
No answers yet
No answers on this topic

Support

Amazon Cloud Drive

No score
No answers yet
No answers on this topic

Datto

Datto 8.5
Based on 2 answers
As I gave the Datto appliance a 10, without question there is room for improvement when it comes to dealing with people. Sometimes there are issues with any manmade device, and the poor soul who answers the phone may not have all the answers we need, so we may be bounced around from time to time to different techs. Nothing too bad though, which is why I gave them a 9, as everyone has a little room for improvement.
Mike Hernandez profile photo

Alternatives Considered

Amazon Cloud Drive

ACD has lagged behind its competition. I would like to see more space and more features. Its main strength is the Amazon support.
Arlex Guzman profile photo

Datto

The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the Datto has more support behind their products than we every could on a home grown system
Stana Steen profile photo

Return on Investment

Amazon Cloud Drive

  • Increased work operation efficiency
  • Short learning curve, easily integrated
  • Very secure with access controls
No photo available

Datto

  • Positive: backups auto-verify their job to determine if the server is "bootable". This provides compliance clients with the ease-of-mind of knowing their servers are restorable.
  • Positive: hands-off, minimal time needed to manage and administer the backups and appliance.
  • Negative: appliance is very pricey as the hardware is much higher end than most BDRs.
Derek Schroeder profile photo

Pricing Details

Amazon Cloud Drive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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