What users are saying about

Datto

32 Ratings

Amazon Cloud Drive

124 Ratings
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Score 8.2 out of 101

Datto

32 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Amazon Cloud Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty profile photo

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
7.9
Datto
Versioning
Amazon Cloud Drive
8.5
Datto
Video files
Amazon Cloud Drive
8.5
Datto
Audio files
Amazon Cloud Drive
8.0
Datto
Document collaboration
Amazon Cloud Drive
7.8
Datto
Access control
Amazon Cloud Drive
6.9
Datto
File search
Amazon Cloud Drive
7.7
Datto
Device sync
Amazon Cloud Drive
7.7
Datto

Cloud Storage Security & Administration

Amazon Cloud Drive
8.5
Datto
User and role management
Amazon Cloud Drive
8.6
Datto
File organization
Amazon Cloud Drive
8.6
Datto
Device management
Amazon Cloud Drive
8.2
Datto

Cloud Storage Platform

Amazon Cloud Drive
8.6
Datto
Performance
Amazon Cloud Drive
8.8
Datto
Reliability
Amazon Cloud Drive
8.7
Datto
Storage Reports
Amazon Cloud Drive
8.4
Datto

Pros

  • Fast synced data across all of your devices – Desktops, Tablets and Phones.
  • Unlimited Cloud Storage space for all of your important media, files and documents from a reputable company.
  • Extremely helpful and friendly technical support staff who goes above and beyond when you need their help – even if the issue was a user's fault.
  • Seamless integration for your digital files. Plays very well with other popular services.
Jorden Beatty profile photo
  • Server Virtualization! Datto is fast in virtualizing your servers it is backing up. We have had clients up in 12 minutes after a dual hard drive failure.
  • Support is usually fast. We don't have to call support often but when we do they have been easy to contact with little wait time.
  • Alerting! The Datto sends alerts to our PSA. The ticket creation is very important to us and the Datto works very well with our PSA.
Stana Steen profile photo

Cons

  • Amazon Drive gives you 5 GB of storage, which compared to other companies that give you 15GB, is not flashy. I think they should increase the storage capacity to a minimum of 15Gb so they can compete.
  • Amazon Drive Cloud competitors have additional text editing services, spreadsheets, online web presentation editor, among others, and this program only offers you storage. I think they should think of a strategy to become more attractive and beat the competition.
Miguel Brito profile photo
  • Datto hardware can be very pricey. The appliances have processors and memory to spin up production servers on-the-fly so it is essentially purchasing another server vs. a BDR appliance only.
  • The hardware comes with a warranty that must be manually renewed. Other competitors provide devices that do not include warranties vs. an ongoing subscription and hardware refresh.
  • The hardware runs with StorageCraft as the underlying software. Datto does not produce and maintain their own code for the backup process.
Derek Schroeder profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Datto10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista profile photo

Usability

Amazon Cloud Drive10.0
Based on 1 answer
The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
James Murphy profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Actually I think both Box and Dropbox are easier to use and have better features for sharing files, especially if you need password security on those files, but Amazon is better for storing tons of data. Box and Dropbox are much more expensive to store a lot of files.
No photo available
Datto seems to be the most reliable, easy to use, and cost-effective way to backup data. Their support is pretty good, they have an extensive knowledge base, and they are very helpful when needed. The cost is probably the second most important reason as to why we went with Datto. The first being the ease of access and the integration into our ConnectWise ticketing.
Rob Rotundo profile photo

Return on Investment

  • It's another place to store the documentation, we are using this as safety blanket. Even though it has [not] returned any monetary benefit, it gives us a good night sleep as all our important documents are safe in cloud.
No photo available
  • Monthly service cost is pricey.
  • Less resource time monitoring backups.
John Hamas profile photo

Pricing Details

Amazon Cloud Drive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Datto

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.