What users are saying about
146 Ratings
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56 Ratings
146 Ratings
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Score 8 out of 100

Datto

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56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Amazon Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty | TrustRadius Reviewer

Datto

Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.
Matthew Fex | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Amazon Drive
7.9
Datto
Versioning
Amazon Drive
7.7
Datto
Video files
Amazon Drive
7.5
Datto
Audio files
Amazon Drive
7.3
Datto
Document collaboration
Amazon Drive
8.3
Datto
Access control
Amazon Drive
8.0
Datto
File search
Amazon Drive
8.4
Datto
Device sync
Amazon Drive
8.4
Datto

Cloud Storage Security & Administration

Amazon Drive
8.0
Datto
User and role management
Amazon Drive
8.8
Datto
File organization
Amazon Drive
8.3
Datto
Device management
Amazon Drive
7.0
Datto

Cloud Storage Platform

Amazon Drive
8.9
Datto
Performance
Amazon Drive
8.7
Datto
Reliability
Amazon Drive
9.3
Datto
Storage Reports
Amazon Drive
8.8
Datto

Pros

Amazon Drive

  • Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me.
  • There is a desktop app where you can access all of your files (in addition to web-based access).
Kristin Cole | TrustRadius Reviewer

Datto

  • Backups: Datto does what it's supposed to do, backing up data from servers (and workstations, if need be), and then syncing that data to the cloud.
  • Initial setup: Initial setup is pretty straightforward, in most cases the agent installs remotely from the device.
  • UI: The UI is fairly straightforward and intuitive, at least for IT professionals. It is not difficult to find things or figure out what settings do what.
Anonymous | TrustRadius Reviewer

Cons

Amazon Drive

  • Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB.
  • Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account).
  • A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing.
Anonymous | TrustRadius Reviewer

Datto

  • VMware integration for backups is only at the host level, not vCenter, so you can't see all VMs from one place to select them for backup. You've gotta add each host individually and then pick from the list that populates from each individually.
  • The system is appliance-based, so when you run out of local space on the appliance, there's no expansion without buying a larger appliance. You either cut back on your backups to use less space, or you open your wallet.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon Drive

No score
No answers yet
No answers on this topic

Datto

Datto 10.0
Based on 1 answer
I trust the product and service and am satisfied with the direction of the company
Franz Josef Bautista | TrustRadius Reviewer

Usability

Amazon Drive

Amazon Drive 6.0
Based on 3 answers
The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
James Murphy | TrustRadius Reviewer

Datto

Datto 10.0
Based on 1 answer
Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
Anonymous | TrustRadius Reviewer

Performance

Amazon Drive

Amazon Drive 6.0
Based on 1 answer
It is safe but has little added value.
Arlex Guzman | TrustRadius Reviewer

Datto

No score
No answers yet
No answers on this topic

Support

Amazon Drive

Amazon Drive 9.7
Based on 3 answers
Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend
Blake Baron | TrustRadius Reviewer

Datto

Datto 7.2
Based on 10 answers
My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
Dale Bradford | TrustRadius Reviewer

Alternatives Considered

Amazon Drive

Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers
Miguel Brito | TrustRadius Reviewer

Datto

ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your own backup solution so we have chosen Veeam as our new standard.
Karl Fulljames | TrustRadius Reviewer

Return on Investment

Amazon Drive

  • It slowed us down at first since we went from purely agile to document based then agile.
  • It is easy to use so even non-developers can access code snippets which they wouldn't know how to access on github.
  • It has a lot of features we don't have a use for in our business.
Anonymous | TrustRadius Reviewer

Datto

  • Datto is an investment, but it's also an insurance policy against being down due to Server Issues, Human Error, Power Outage, Unexpected Updates or even Fire. With Datto, you have access to your company's data from an offsite location, all you need is the internet.
  • It is hard to calculate what negative impact is in relation to ROI as, like I stated, it is an investment, but is also a way to continue with your business should something happen to your server. Nobody plans on crashing their car on a given day and being without wheels, just like nobody plans on their Server crashing and losing all their data on their server, but with Datto it's like the crash never happened. To really calculate ROI, you would have to know when you are going to be down and for how long, with or without a Datto backup solution.
  • As for Positive, we have had a great experience educating our clients on this solution, as everyone wants some type of backup, and when we do our demo illustrating a server offline and spinning up the VM, they can't tell that it's a VM, and want that solution for their business.
Mike Hernandez | TrustRadius Reviewer

Pricing Details

Amazon Drive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Datto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Drive
7.8
Datto
8.1

Likelihood to Renew

Amazon Drive
Datto
10.0

Usability

Amazon Drive
6.0
Datto
10.0

Performance

Amazon Drive
6.0
Datto

Support

Amazon Drive
9.7
Datto
7.2

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