What users are saying about
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45 Ratings
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Top Rated
652 Ratings

Autoklose

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45 Ratings
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Score 8.2 out of 100

Groove

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Top Rated
652 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Autoklose is rated higher in 7 areas: Likelihood to Renew, Availability, Performance, In-Person Training, Online Training, Implementation Rating, Product Scalability
  • Groove is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.1

Autoklose

81%
34 Ratings
8.9

Groove

89%
480 Ratings

Likelihood to Renew

9.1

Autoklose

91%
2 Ratings
8.7

Groove

87%
21 Ratings

Usability

8.7

Autoklose

87%
31 Ratings
8.8

Groove

88%
313 Ratings

Availability

9.1

Autoklose

91%
1 Rating
8.2

Groove

82%
2 Ratings

Performance

9.1

Autoklose

91%
1 Rating
8.6

Groove

86%
2 Ratings

Support Rating

8.5

Autoklose

85%
31 Ratings
8.8

Groove

88%
145 Ratings

In-Person Training

9.1

Autoklose

91%
1 Rating
8.2

Groove

82%
1 Rating

Online Training

9.1

Autoklose

91%
1 Rating
8.6

Groove

86%
2 Ratings

Implementation Rating

9.1

Autoklose

91%
2 Ratings
8.2

Groove

82%
6 Ratings

Product Scalability

9.1

Autoklose

91%
1 Rating
8.2

Groove

82%
2 Ratings

Likelihood to Recommend

Autoklose

If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
Jonathan Miri | TrustRadius Reviewer

Groove

Groove is very well-suited to organize your sales process and outreach steps strategically. It helps you get to the goal of setting a meeting with a client, prospect, or COI by providing email templates, talk tracks, and timing for when to do each touchpoint. It is also great to know when your target opened your email and their engagement with it so that you know when it is appropriate to follow up again.
Anonymous | TrustRadius Reviewer

Pros

Autoklose

  • It is helping in editing, managing, and send[ing] out large marketing campaigns.
  • It is easy to handle multiple emails in appropriate sequence.
  • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
  • I have been very much impressed by their support staff.
Ryan Dury | TrustRadius Reviewer

Groove

  • Logs emails and phone calls with my CRM; the sidebar can help me easily see any recent activity with clients
  • Sends out reminders for next steps in a Groove flow or emails that have not been followed up with; I get a daily reminder from Groove about all my flows in action, how emails were sent out and opened, and what next steps are actionable
Anonymous | TrustRadius Reviewer

Cons

Autoklose

  • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
  • Additional throttling limits for the SMTP Authentication protocol are:
  • 30 messages per minute
  • Recipient rate limit of 10,000 recipients per day.
  • Exceeding these limits will cause the following issues:
  • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
  • Exceeding the per day limit causes the following error message:
  • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
Dorothy Joseph | TrustRadius Reviewer

Groove

  • Move people in the same flow, to a different step.
  • You should be able to log a call using the sidebar of Groove if you're in Gmail for example.
  • When you add "Track activity" when sending emails, sent emails are more likely to land in spam.
Valerie Kranabetter | TrustRadius Reviewer

Pricing Details

Autoklose

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Groove

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

Likelihood to Renew

Autoklose

Autoklose 9.1
Based on 2 answers
We love it and it works
Dianna Geairn | TrustRadius Reviewer

Groove

Groove 8.7
Based on 21 answers
Groove is integral to our process and we're glad the price is affordable. The only way we would replace Groove is if the price went up or our C-suite decides to want a took that goes beyond Sales Enablement and Sales Automation
Maryo Compère | TrustRadius Reviewer

Usability

Autoklose

Autoklose 8.7
Based on 31 answers
Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.8
Based on 313 answers
Because it is a great tool for work. It makes my workday much easier. Allow us to speed the lead and follow a cadence in order. Tells us the tasks that I have to work on every day. It is also very easy to use. Before I started using Groove many leads used to fall through the cracks and are left behind. Once I started using it, it helped me solve this issue.
Jackson Jaccine | TrustRadius Reviewer

Reliability and Availability

Autoklose

Autoklose 9.1
Based on 1 answer
We have really had no issues.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.2
Based on 2 answers
Our organization has not experienced any availability issues with Groove
Matt D'Onofrio | TrustRadius Reviewer

Performance

Autoklose

Autoklose 9.1
Based on 1 answer
Always loads fast.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.6
Based on 2 answers
Groove is performing well and quickly so far no issues with that.
Anonymous | TrustRadius Reviewer

Support Rating

Autoklose

Autoklose 8.5
Based on 31 answers
Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.8
Based on 145 answers
My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
David Gonzalez | TrustRadius Reviewer

In-Person Training

Autoklose

Autoklose 9.1
Based on 1 answer
Jelena is amazing! Very knowledgable. Great instructor.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.2
Based on 1 answer
No answer on this topic is available.

Online Training

Autoklose

Autoklose 9.1
Based on 1 answer
Jelena is fantastic. She always responds to emails immediately.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.6
Based on 2 answers
The training was greatly done, first with our sales rep of reference and afterward with other team members. Different sessions were provided to have everyone working at the same pace.
Anonymous | TrustRadius Reviewer

Implementation Rating

Autoklose

Autoklose 9.1
Based on 2 answers
It is extremely easy to implement and start using right away
Dianna Geairn | TrustRadius Reviewer

Groove

Groove 8.2
Based on 6 answers
At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
David Gonzalez | TrustRadius Reviewer

Alternatives Considered

Autoklose

I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
Thomas Olesen | TrustRadius Reviewer

Groove

The emails by Groove go directly to the administrator inbox. They look much more at their email than their LinkedIn account. I strongly think that using Groove is much more fluid than using LinkedIn Sales Navigator for email. Groove fits better in my sales processes than the other products my company provides for me.
Gabriela Mello | TrustRadius Reviewer

Scalability

Autoklose

Autoklose 9.1
Based on 1 answer
It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
Anonymous | TrustRadius Reviewer

Groove

Groove 8.2
Based on 2 answers
We have implemented this in the Sales and Account management team, so far so good. I am not sure if we will expand it to other teams and how that would be. But I would see a good fit for finance teams too.
Anonymous | TrustRadius Reviewer

Return on Investment

Autoklose

  • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
  • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
Anonymous | TrustRadius Reviewer

Groove

  • I love that I have the ability to go straight into another CRM from the home screen.
  • It is a time-saver, I can see who I called prior.
  • It saves money by allowing me to call up to 100 calls per day without manually doing it.
Tammy West | TrustRadius Reviewer

Screenshots

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