What users are saying about
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Top Rated
684 Ratings

BlueJeans

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Top Rated
684 Ratings
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Score 8.7 out of 100
23 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

BlueJeans

BlueJeans works well in an office environment, especially in our conference rooms. It is easy to set up calls and the call quality works well. BlueJeans works really well when multiple offices need to call in for a meeting. However, when working remotely/calling in it doesn't state who is on the call and over the past few days whilst working from home I have had to ask in the call who has logged on.
Isabel Olivadoti | TrustRadius Reviewer

RingCentral Meetings

RingCentral meetings is best suited to small businesses with multiple remote employees who need to teleconference as well as engineers wishing to provide technical support to their customers. RingCentral Meetings is less suited to small businesses consisting of a single employee, in which case the meetings application is only beneficial for conferencing with customers which may or may not happen frequently
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

BlueJeans
8.1
RingCentral Meetings
8.5
High quality audio
BlueJeans
8.5
RingCentral Meetings
8.7
High quality video
BlueJeans
8.3
RingCentral Meetings
9.0
Low bandwidth requirements
BlueJeans
7.4
RingCentral Meetings
8.3
Mobile support
BlueJeans
8.2
RingCentral Meetings
7.9

Screen Sharing

BlueJeans
8.0
RingCentral Meetings
7.9
Desktop sharing
BlueJeans
8.6
RingCentral Meetings
8.0
Whiteboards
BlueJeans
7.4
RingCentral Meetings
7.8

Online Meetings / Events

BlueJeans
8.1
RingCentral Meetings
7.6
Calendar integration
BlueJeans
8.3
RingCentral Meetings
8.4
Meeting initiation
BlueJeans
8.5
RingCentral Meetings
8.3
Integrates with social media
BlueJeans
7.0
RingCentral Meetings
6.3
Record meetings / events
BlueJeans
8.6
RingCentral Meetings
8.5
Slideshows
BlueJeans
8.4
RingCentral Meetings
6.7

Online Events Collaboration

BlueJeans
8.0
RingCentral Meetings
8.4
Live chat
BlueJeans
8.3
RingCentral Meetings
9.0
Audience polling
BlueJeans
7.9
RingCentral Meetings
8.0
Q&A
BlueJeans
7.9
RingCentral Meetings
8.3

Online Events Security

BlueJeans
8.2
RingCentral Meetings
7.7
User authentication
BlueJeans
8.4
RingCentral Meetings
8.0
Participant roles & permissions
BlueJeans
8.1
RingCentral Meetings
7.8
Confidential attendee list
BlueJeans
8.0
RingCentral Meetings
7.3

Pros

BlueJeans

  • Connection is Easy: I have used other similar platforms where connecting to a meeting was not always intuitive, making it a frustrating process.
  • Recording: I like that I can set a meeting to auto-record because I often will forget that the meeting is to be recorded. I also appreciate that BlueJeans sends a link to the recording almost immediately after the web meeting is over.
  • Share Screen: I often need to share my screen during a meeting, and I like that this feature is easy to use and thus far has been reliable.
Tammy M. McCoy, Ph.D. | TrustRadius Reviewer

RingCentral Meetings

  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
Anonymous | TrustRadius Reviewer

Cons

BlueJeans

  • I like BlueJeans; however, many of our members are switching to Zoom as they cite the options in the settings are more straight-forward. They can go to settings and start at the top and work down and understand exactly what the settings will do
  • Others cite they would like BlueJeans to be more intuitive. For example, when they use breakout rooms the buttons to return are easily accessible- they are not afraid to get lost by exploring features in Zoom
  • They also cite the design and look of the product. I'm not sure what that means. Personally I prefer BlueJeans and have started several superintendents with it. However, I also have to serve my partners' preferences as well. This is a critical time because many students are using the products and their preferences will be shaped during a time where teleconferencing software use is the highest in educational history.
Jamie Nutter | TrustRadius Reviewer

RingCentral Meetings

  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
Justin Bongard | TrustRadius Reviewer

Likelihood to Renew

BlueJeans

BlueJeans 8.7
Based on 15 answers
We are heavily invested in another platform. However the features are not quite the same as BlueJeans. If they do become more like BlueJeans (especially the video sharing), then our need for BlueJeans would significantly decrease. An even better option would be if they bought BlueJeans...
Marcus Manderson | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 9.1
Based on 1 answer
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard | TrustRadius Reviewer

Usability

BlueJeans

BlueJeans 8.8
Based on 210 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 7.3
Based on 1 answer
Probably could be a little easier and friendlier to use but it's definitely not needlessly complex. It could just use a little more investment in refining the UI instead of adding fancy features.
Justin Bongard | TrustRadius Reviewer

Reliability and Availability

BlueJeans

BlueJeans 10.0
Based on 3 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Performance

BlueJeans

BlueJeans 9.5
Based on 3 answers
BlueJeans is fairly quick at loading when we need things to load.
Marcus Manderson | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Support Rating

BlueJeans

BlueJeans 9.1
Based on 20 answers
The fact that I normally get a response within the hour to my tickets, and can reach out to our rep via slack during normal business hours has been great. this has been far above what we have gotten from other vendors and has really made the transition a lot easier
Ryan Scherding | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Online Training

BlueJeans

BlueJeans 8.0
Based on 1 answer
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Implementation Rating

BlueJeans

BlueJeans 8.5
Based on 20 answers
With the exception of a few hiccups we had a pretty good experience rolling out bluejeans. user adoption was really quick as it integrated into their gsuite, and we pushed the chrome extension via google admin and the desktop app via JAMF. the training ahead of the rollout provided by bluejeans was kinda boring and pretty unnecessary as the system is very easy to use, and most users opted to skip the training
Ryan Scherding | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Alternatives Considered

BlueJeans

Most of the video conferencing tools are evolving with similar feature sets. BlueJeans stands out to me for the scale at which it has been able to handle. From 1:1 meetings to large company-wide events, BlueJeans has been solid in terms of bringing people together and facilitating interaction between remote participants.
Mike Galyen | TrustRadius Reviewer

RingCentral Meetings

Ring Central is a great tool for larger teams. It's built on Zoom's platform, which is simply a very well made tool. People complain a lot about glitches and issues with Google Hangouts, but with Zoom and Ring Central, all we ever hear (and experience) are good things. So far it works great.
Anonymous | TrustRadius Reviewer

Scalability

BlueJeans

BlueJeans 9.2
Based on 3 answers
Options are provided to scale up or down the software based on needs.
Marcus Manderson | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Return on Investment

BlueJeans

  • Reduced the amount of business travel to locaised meetings. This has grown as the adoption and expectation that people use video within the calls.
  • Reduction in overall cost as multiple legacy solutions have been removed and now any member of staff can host or attend a meeting without the consideration for capacity.
  • Enhanced company-wide meetings, the ability for our sales folk to connect from a mobile and see our CEO in monthly meetings is fantastic.
Kenny Thornton | TrustRadius Reviewer

RingCentral Meetings

  • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
  • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
Anonymous | TrustRadius Reviewer

Pricing Details

BlueJeans

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

RingCentral Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

BlueJeans
8.7
RingCentral Meetings
8.4

Likelihood to Renew

BlueJeans
8.7
RingCentral Meetings
9.1

Usability

BlueJeans
8.8
RingCentral Meetings
7.3

Reliability and Availability

BlueJeans
10.0
RingCentral Meetings

Performance

BlueJeans
9.5
RingCentral Meetings

Support Rating

BlueJeans
9.1
RingCentral Meetings

Online Training

BlueJeans
8.0
RingCentral Meetings

Implementation Rating

BlueJeans
8.5
RingCentral Meetings

Scalability

BlueJeans
9.2
RingCentral Meetings

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