Likelihood to Recommend
Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to
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Rippling is an ideal solution for early stage startups that have the potential to grow beyond 50 FTEs. The efficiencies we've achieved have given more time back to our team so they can focus on mission-critical tasks and allow us to operate a lean organization without compromising efficacy. It also helps us reduce our reliance on expensive external resources by automating a significant amount of labor-intensive workflows such as onboarding, offboarding, handbook development, and benefits administration.
Read full review Pros Bridge is designed for the user so it is intuitive and easy to use. Bridge includes an authoring tool so building custom content is fast and easy. Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses. Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency. Read full review Displays PTO, Time Cards, and Benefit information where you need it. Has clear indications of where to find what you need, including a search bar. Easy to look at past records on your payroll, and easy to look for co-workers if needed from an HR perspective. Read full review Cons Bridge could improve their categorization feature for trainings; folders would be great! I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver. Read full review having to do a MFA everytime I log in from the same source is frustrating The reminders should come at random times of the day it seems like it is hard to talk to someone at Rippling as just an employee Read full review Likelihood to Renew
It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..
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Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.
Read full review Usability
Even our folks who fought using it realized how easy it was once they took their first course.
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Easy to use. I can always find what I am looking for. Enrolling in benefits is a breeze. The learning section is really easy to manage and easy to keep up with what you have done. I also really like how tasks that need to be completed are highlighted as soon as you login
Read full review Reliability and Availability
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review Performance
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review Support Rating
Always timely and knowledgeable assistance. Very patient explaining answers to novice users.
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Rippling support is very responsive. Our account manager, who gave us the demo and onboarded us, was very responsive and always available for calls when we needed during the onboarding process. He was well-informed and was able to connect us with the right people in Rippling for things like benefits management. Rippling has an extensive knowledge base where you can probably find most of the answers you need. Their chat/email support is also very good. Most of the time, they'll get back to you within the same day, and they have extremely detailed responses, so you'll have thorough support to rely on if you reach out to them. There's no call option or CSM, but this isn't a big deal because it's mostly a self-serve platform, especially after you've been onboarded.
Read full review Implementation Rating
Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.
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Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.
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The previous systems I have used have been internally built. In these scenarios, the data and logging of tasks/updates have tended to be clunky and it was hard to easily find the information you need. When it came to looking at par stub details, I had to do my own math and percentage breakdown to make sure my with-holdings actually made sense. In addition logging time off and tracking timesheets was a mess of a process because sometimes you had to manage two systems and old/new versions for certain features.
Read full review Scalability
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review Return on Investment Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program. Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program. The program we developed with the Bridge platform supports our position as educators in our industry. Read full review Way less expensive than doing it all yourself. The Rippling PEO is awesome - employees love the benefits, and the platform pays for itself in reduced overhead. Haven't lost a single applicant in the onboarding process - it's so easy and pain free. Took payroll and benefit management off my plate, freeing up hours weekly. We have been able to offer a range of benefits that companies our size normally cannot. Read full review ScreenShots