BusinessObjects SRC (Discontinued) vs NetSuite ERP

• Dynamic reporting and consolidation of information from disconnected sources
• Adaptability to needs of shifting business initiatives

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• Custom records, fields and forms
• Workflow automation
• Mass updates and CSV imports making data management easy
• Suitescript offers powerful ways to customize
• Many modules available to a wide variety of business
• Several bundles available that integrate with other services or add functionality to NetSuite

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• SRC had a delay in information until the month's operations officially closed and the data was fed into the system. Other products that I have used allow you to see activity throughout the month. Knowing that it isn’t final, you can still get a sense of how revenues/expenses are stacking up for the month, etc. In addition, other operational metrics, like Average Daily Census, Admissions, etc. should be able to be tracked daily, rather than having to wait until the month is over.

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• NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
• NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
• The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.

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• Thus far the BI team has been playing catch-up since our SAP implementation, as a good many important customer facing reports were left out of the implementation as a requirement for go-live.
• The scalability and SAP data conversion are the real value.

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• Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
• Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
• Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.

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