What users are saying about
11 Ratings
2 Ratings
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Score 8 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

CareCloud Charts

If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
Anonymous | TrustRadius Reviewer

WebPT

WebPT is well-suited for adult and geriatric physical, occupational, and speech therapy clinics.WebPT seems so robust that in cases where thorough documentation is less necessary, it might be over-burdening.
Michelle Underhill, MA, CCC-SLP | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CareCloud Charts
8.0
WebPT
Claims management
CareCloud Charts
8.0
WebPT
Patient billing
CareCloud Charts
8.0
WebPT
Financial Reporting
CareCloud Charts
8.0
WebPT

Patient Scheduling

CareCloud Charts
8.0
WebPT
Multi-location support
CareCloud Charts
8.0
WebPT
Calendar interface
CareCloud Charts
8.0
WebPT

Electronic Medical Records

CareCloud Charts
8.0
WebPT
Charting / document management
CareCloud Charts
9.0
WebPT
Templates
CareCloud Charts
9.0
WebPT
Mobile/tablet support
CareCloud Charts
5.0
WebPT
Customization
CareCloud Charts
9.0
WebPT

Medical Security and Privacy

CareCloud Charts
8.7
WebPT
HIPAA compliance
CareCloud Charts
9.0
WebPT
Role-based permission levels
CareCloud Charts
8.0
WebPT
Data backups and redundancy
CareCloud Charts
9.0
WebPT

Workflow and Scale

CareCloud Charts
8.0
WebPT
Task tracking
CareCloud Charts
7.0
WebPT
Specialty-specific workflows
CareCloud Charts
8.0
WebPT
Multi-office / multi-physician capabilities
CareCloud Charts
9.0
WebPT

Pros

CareCloud Charts

  • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
  • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
  • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
Anonymous | TrustRadius Reviewer

WebPT

  • They have the best EMR for documentation I have seen. It covers G-codes, Progress note frequency, KX modifier, and many others.
  • Service is second to none. They are prompt/ polite and efficient.
  • They stay current with changes in documentation requirements and practice patterns.
Dan Garcia | TrustRadius Reviewer

Cons

CareCloud Charts

  • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
  • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
  • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
Anonymous | TrustRadius Reviewer

WebPT

  • I do wish that in addition to marking an original document as "AMENDED" when a change is required, they would inset or in some other way highlight any amended text in the final copy.
  • Though it is rare, the system does occasionally go offline. Those times are usually very brief and have not happened much in the 7 years we have been with them.
  • When we started with WebPT, we could call and get instant customer service. Now we have to email or leave a message and wait for a reply. Usually they reply within a few hours though.
Heather Hackworth | TrustRadius Reviewer

Performance

CareCloud Charts

No score
No answers yet
No answers on this topic

WebPT

WebPT 9.0
Based on 1 answer
WebPT performs well when you comply with their recommended upload speed.WebPT coordinates effortlessly with Kareo, giving my practice a full, compliant EHR that feeds seamlessly into medical billing.
Michelle Underhill, MA, CCC-SLP | TrustRadius Reviewer

Support Rating

CareCloud Charts

No score
No answers yet
No answers on this topic

WebPT

WebPT 10.0
Based on 1 answer
They get back to you asap
Sweta Christian PT,DPT. | TrustRadius Reviewer

Alternatives Considered

CareCloud Charts

Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
Anonymous | TrustRadius Reviewer

WebPT

WebPT was just more organized and a lot more user-friendly. They made the transition from paper to EMR very easy. We have had WebPT since 2012.
Brad Mc Mahon | TrustRadius Reviewer

Screenshots

Pricing Details

CareCloud Charts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

CareCloud Charts Editions & Modules

Additional Pricing Details

WebPT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

WebPT Editions & Modules

Edition
Enterprise$01
  1. Custom pricing
Additional Pricing Details
WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.

Rating Summary

Likelihood to Recommend

CareCloud Charts
9.0
WebPT
9.1

Performance

CareCloud Charts
WebPT
9.0

Support Rating

CareCloud Charts
WebPT
10.0

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