What users are saying about
92 Ratings
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Top Rated
1318 Ratings
92 Ratings
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Score 7.8 out of 100

Webex Meetings

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Top Rated
1318 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Chatter

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Yolanda Pouwels | TrustRadius Reviewer

Webex Meetings

The use cases for Cisco Webex Meetings:1. Meetings (Business, Casual, Personal, Office) - This software is best suited for meetings because of the features like Immersive Share, Noise Reduction, and Sound Enhancement. 2. Webinars or View-only interactions - It can be hosted on Webex or live on Facebook, and can be hosted with crystal clear audio with HD video.
Siddhant Tripathi | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Chatter
7.1
Webex Meetings
Task Management
Chatter
7.2
Webex Meetings
Gantt Charts
Chatter
7.4
Webex Meetings
Scheduling
Chatter
6.9
Webex Meetings
Workflow Automation
Chatter
7.1
Webex Meetings
Mobile Access
Chatter
7.3
Webex Meetings
Search
Chatter
6.9
Webex Meetings
Visual planning tools
Chatter
6.8
Webex Meetings

Communication

Chatter
8.2
Webex Meetings
Chat
Chatter
8.4
Webex Meetings
Notifications
Chatter
8.2
Webex Meetings
Discussions
Chatter
8.4
Webex Meetings
Surveys
Chatter
7.5
Webex Meetings
Internal knowledgebase
Chatter
7.9
Webex Meetings
Integrates with GoToMeeting
Chatter
9.1
Webex Meetings
Integrates with Gmail and Google Hangouts
Chatter
7.5
Webex Meetings
Integrates with Outlook
Chatter
8.5
Webex Meetings

File Sharing & Management

Chatter
7.5
Webex Meetings
Versioning
Chatter
6.8
Webex Meetings
Video files
Chatter
6.8
Webex Meetings
Audio files
Chatter
6.8
Webex Meetings
Document collaboration
Chatter
7.7
Webex Meetings
Access control
Chatter
7.3
Webex Meetings
Advanced security features
Chatter
8.0
Webex Meetings
Integrates with Google Drive
Chatter
8.5
Webex Meetings
Device sync
Chatter
8.0
Webex Meetings

Performance & Compatibility of Online Events Software

Chatter
Webex Meetings
8.1
High quality audio
Chatter
Webex Meetings
8.5
High quality video
Chatter
Webex Meetings
8.4
Low bandwidth requirements
Chatter
Webex Meetings
7.4
Mobile support
Chatter
Webex Meetings
8.1

Screen Sharing

Chatter
Webex Meetings
8.5
Desktop sharing
Chatter
Webex Meetings
8.8
Whiteboards
Chatter
Webex Meetings
8.2

Online Meetings / Events

Chatter
Webex Meetings
8.3
Calendar integration
Chatter
Webex Meetings
8.5
Meeting initiation
Chatter
Webex Meetings
8.4
Integrates with social media
Chatter
Webex Meetings
7.5
Record meetings / events
Chatter
Webex Meetings
8.6
Slideshows
Chatter
Webex Meetings
8.6

Online Events Collaboration

Chatter
Webex Meetings
8.4
Live chat
Chatter
Webex Meetings
8.4
Audience polling
Chatter
Webex Meetings
8.5
Q&A
Chatter
Webex Meetings
8.4

Online Events Security

Chatter
Webex Meetings
8.4
User authentication
Chatter
Webex Meetings
8.4
Participant roles & permissions
Chatter
Webex Meetings
8.5
Confidential attendee list
Chatter
Webex Meetings
8.1

Pros

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee | TrustRadius Reviewer

Webex Meetings

  • Broad collaboration options such as screen sharing, survey, file sharing
  • Cloud storage availability for meeting recordings
  • Joining a meeting by landline phone from any country, important for international sales
  • Secure meetings with up-to-date features such as e2e encryption and tls 1.2
Christopher J Evans | TrustRadius Reviewer

Cons

Chatter

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang | TrustRadius Reviewer

Webex Meetings

  • Accessing via web application version or via browser is a bit problematic some time. It is bit problematic as some companies don't allows employees to installs application on office laptops.
  • Ability to provide good video and content share can be improved for low speed internet connections.
  • More customization options can be enabled for the user for his ease of access on the main User interface.
Ravinder Beniwal | TrustRadius Reviewer

Likelihood to Renew

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang | TrustRadius Reviewer

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Chatter

Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Chatter

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 152 answers
It has a wider coverage and comprehensive functionality that makes communication easier and faster and it is always available.I use Cisco Webex Meetings on a daily basis to meet with my colleagues virtually. It provides us with the ease and flexibility of connecting with each other no matter where we are, as long as we have some sort of Internet connection with us.
Raman Sehgal | TrustRadius Reviewer

Performance

Chatter

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 132 answers
Regarding the performance of Cisco Webex Meetings, I can say that as long as the basic hardware and connectivity requirements are met, and based on the type of implementation you are carrying out, I can consider Cisco Webex Meetings as the market tool. with higher performance. Taking into account that in the option of implementing your own Cisco Webex Meetings server in your data center, you may experience some minor inconveniences that must be dealt with internally.
Luis Tusen | TrustRadius Reviewer

Support Rating

Chatter

Chatter 7.5
Based on 35 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Implementation Rating

Chatter

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Chatter

Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Naveen Gabrani | TrustRadius Reviewer

Webex Meetings

Cisco Webex Meetings stacks up fairly well against the other products similar to Cisco Webex Meetings like Zoom, Microsoft Teams, RingCentral, GoToMeeting, etc. All of these tools function very similarly to one another, the main differentiator between all of the other products and Cisco Webex Meetings is that Cisco Webex Meetings does not offer a free solution where the other ones do. This can be a huge factor for some that are making the decision between choosing one of these tools as it can be fairly costly. The reason we selected to use Cisco Webex Meetings is that our meetings require a specific level of security, and we found that Webex offered one of the most secure platforms.
Anonymous | TrustRadius Reviewer

Scalability

Chatter

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 132 answers
The service referenced in this review refers to the option in the cloud. Said Webex Meetings service is quickly and easily scalable both in number of users and in the characteristics and services associated with the contracted plan. A basic plan can be contracted according to the needs of each organization and if it were necessary to grow, for example in number of participants, it can be done by improving the plan.
Leonardo Gonzalez | TrustRadius Reviewer

Return on Investment

Chatter

  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Anonymous | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chatter Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Basic$0.001
Meet + Call Plan$20.001
Meet Plan$15.001
EnterpriseContact Sales
Call Plan$12.003
  1. user/month
  2. user/month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Chatter
7.8
Webex Meetings
8.5

Likelihood to Renew

Chatter
8.1
Webex Meetings
7.6

Usability

Chatter
7.3
Webex Meetings
8.9

Reliability and Availability

Chatter
Webex Meetings
9.0

Performance

Chatter
Webex Meetings
8.7

Support Rating

Chatter
7.5
Webex Meetings
8.3

In-Person Training

Chatter
Webex Meetings
6.4

Online Training

Chatter
Webex Meetings
7.8

Implementation Rating

Chatter
Webex Meetings
9.1

Scalability

Chatter
Webex Meetings
8.9

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