What users are saying about
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Top Rated
499 Ratings

Cisco Jabber

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Top Rated
499 Ratings
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Score 8.3 out of 100
11 Ratings
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Score 9.7 out of 100

Feature Set Ratings

    Project Management

    6.6

    Cisco Jabber

    66%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 7/7 features

    Task Management

    7.2
    72%
    83 Ratings
    N/A
    0 Ratings

    Gantt Charts

    5.7
    57%
    10 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    95 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.0
    60%
    17 Ratings
    N/A
    0 Ratings

    Mobile Access

    8.2
    82%
    138 Ratings
    N/A
    0 Ratings

    Search

    7.5
    75%
    129 Ratings
    N/A
    0 Ratings

    Visual planning tools

    4.1
    41%
    17 Ratings
    N/A
    0 Ratings

    Communication

    6.2

    Cisco Jabber

    62%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Chat

    8.9
    89%
    166 Ratings
    N/A
    0 Ratings

    Notifications

    8.6
    86%
    168 Ratings
    N/A
    0 Ratings

    Discussions

    7.9
    79%
    145 Ratings
    N/A
    0 Ratings

    Surveys

    4.9
    49%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    5.2
    52%
    20 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    4.0
    40%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    2.0
    20%
    12 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    8.0
    80%
    58 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.8

    Cisco Jabber

    68%

    PanTerra Streams

    Feature Set Not Supported
    N/A
    Cisco Jabber ranks higher in 8/8 features

    Versioning

    7.8
    78%
    82 Ratings
    N/A
    0 Ratings

    Video files

    7.2
    72%
    114 Ratings
    N/A
    0 Ratings

    Audio files

    7.9
    79%
    121 Ratings
    N/A
    0 Ratings

    Document collaboration

    7.7
    77%
    99 Ratings
    N/A
    0 Ratings

    Access control

    6.8
    68%
    31 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.7
    67%
    33 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.0
    50%
    10 Ratings
    N/A
    0 Ratings

    Device sync

    5.7
    57%
    22 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Jabber is rated higher in 1 area: Likelihood to Recommend
    • PanTerra Streams is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.3

    Cisco Jabber

    83%
    179 Ratings
    7.9

    PanTerra Streams

    79%
    9 Ratings

    Likelihood to Renew

    6.5

    Cisco Jabber

    65%
    7 Ratings

    PanTerra Streams

    N/A
    0 Ratings

    Usability

    9.4

    Cisco Jabber

    94%
    9 Ratings

    PanTerra Streams

    N/A
    0 Ratings

    Support Rating

    6.1

    Cisco Jabber

    61%
    25 Ratings
    8.1

    PanTerra Streams

    81%
    8 Ratings

    Implementation Rating

    Cisco Jabber

    N/A
    0 Ratings
    7.6

    PanTerra Streams

    76%
    8 Ratings

    Likelihood to Recommend

    Cisco

    Suitable for various situations. Making and receiving calls. Validation of the presence of collaborators before contacting. File sharing and remote access. Exchange of messages. Use via MRA that is, without VPN. Fantastic. It can be used in companies of different sizes and branches. And on various devices such as Android, iPhone, Windows, and Tablet. as a negative scenario, I only point out the fact that it is difficult to work in a chat group, as this is very complex in configuration and operation. But this comment of mine is like support. As a user, if this feature is configured, that would be great.
    Read full review

    PanTerra

    PanTerra Streams is well suited for file sharing amongst different groups in the organization. This enables both parties to work at a higher speed towards achieving set goals. Also, the messaging feature enables the team to communicate frequently in case they need any clarification. It is also well suited for voicemail messages.
    Read full review

    Pros

    Cisco

    • Easy connection with internal and external colleagues via syncing with Outlook contacts.
    • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
    • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
    Read full review

    PanTerra

    • Setup is not rushed, and when the system is built, there is no charge.
    • Software is stable, we only went to customer service 3 times last year to deal with minor problems.
    • Call quality is good and the control panel is simple.
    Read full review

    Cons

    Cisco

    • Stability depends on internet connection more than it needs to
    • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
    • Expensive pricing and pricing model for big organizations (per license)
    Read full review

    PanTerra

    • Onboarding process was rough in the beginning.
    • Installation and setup was not that easy.
    • I'm not happy about the shipping charges. It didn't show up in my offer, and my salesman didn't tell me.
    Read full review

    Pricing Details

    Cisco Jabber

    Starting Price

    $50 Per License

    Editions & Modules

    Cisco Jabber editions and modules pricing
    EditionModules
    Jabber for Desktop$50.001

    Footnotes

    1. Per License

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    PanTerra Streams

    Starting Price

    $12.95 per month per seat

    Editions & Modules

    PanTerra Streams editions and modules pricing
    EditionModules
    Business Basic17.951
    Business Plus24.952
    Professional29.953
    Call Center44.954

    Footnotes

    1. per month per seat
    2. per month per seat
    3. per month per seat
    4. per month per seat

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional Free Remote, On-site varies, flexible terms

    Additional Details

    Request 30% discount on pricing for a limited time on all seat types.

    Pricing & Features

    Likelihood to Renew

    Cisco

    It's the best and it is user friendly and I would love to use it in the future as well and apart from that it undisturbed channel between us and the customers and the prospects, so I gave this rating because there is no alternative to Jabber when it comes to calling.
    Read full review

    PanTerra

    No answers on this topic

    Usability

    Cisco

    There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
    Read full review

    PanTerra

    No answers on this topic

    Support Rating

    Cisco

    Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
    Read full review

    PanTerra

    Overall I'd rate Pantera streams 9 out of 10 because I still use it and it continues to be of great importance to me and my company. The job gets done. The company stays In profit all thanks to Pantera Streams
    Read full review

    Implementation Rating

    Cisco

    No answers on this topic

    PanTerra

    What I got as insight from our implementation team was that it did not take much time and the process was quick and easy. Besides that, the short time we were obliged to wait explains how comfortable it is to implement the software.
    Read full review

    Alternatives Considered

    Cisco

    In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
    Read full review

    PanTerra

    Invoca has been more on cloud-center and call center data around for an SEO functionality for marketing campaigns. PanTerra borrows on the same start but does not center for SEO or marketing, instead high-end KPI reporting while Invoca is to be used more for the VOC (Voice of the Cusomter) analytics instead
    Read full review

    Return on Investment

    Cisco

    • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
    • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
    Read full review

    PanTerra

    • Instead of having different programs with [the] monthly cost for phone fax [interoffice] communications everything is composed to one monthly rate instead.
    Read full review

    Screenshots

    Add comparison