What users are saying about
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Top Rated
1263 Ratings
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Top Rated
508 Ratings

Webex Meetings

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Top Rated
1263 Ratings
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Score 8.2 out of 100

Join.me

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Top Rated
508 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

Webex Meetings

Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Leonardo Gonzalez | TrustRadius Reviewer

Join.me

I think in general, Join.me has not been able to compete with the features of Zoom or the ease of Google Hangouts. It certainly works fine for web conferencing, but has not been able to keep up with the benefits of other solutions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Join.me
7.2
High quality audio
Webex Meetings
8.4
Join.me
7.9
High quality video
Webex Meetings
8.4
Join.me
7.9
Low bandwidth requirements
Webex Meetings
7.5
Join.me
6.7
Mobile support
Webex Meetings
8.2
Join.me
6.4

Screen Sharing

Webex Meetings
8.5
Join.me
7.9
Desktop sharing
Webex Meetings
8.8
Join.me
8.4
Whiteboards
Webex Meetings
8.2
Join.me
7.4

Online Meetings / Events

Webex Meetings
8.4
Join.me
7.5
Calendar integration
Webex Meetings
8.6
Join.me
8.2
Meeting initiation
Webex Meetings
8.5
Join.me
8.1
Integrates with social media
Webex Meetings
7.6
Join.me
5.7
Record meetings / events
Webex Meetings
8.7
Join.me
8.0
Slideshows
Webex Meetings
8.6
Join.me
7.6

Online Events Collaboration

Webex Meetings
8.4
Join.me
7.3
Live chat
Webex Meetings
8.4
Join.me
8.0
Audience polling
Webex Meetings
8.5
Join.me
6.5
Q&A
Webex Meetings
8.4
Join.me
7.4

Online Events Security

Webex Meetings
8.4
Join.me
7.8
User authentication
Webex Meetings
8.5
Join.me
7.9
Participant roles & permissions
Webex Meetings
8.5
Join.me
7.9
Confidential attendee list
Webex Meetings
8.1
Join.me
7.8

Pros

Webex Meetings

  • it is very robust and Stable
  • Security is one important strength
  • it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
  • It is curious how they like the way they could change the Virtual Background and how better it looks than others
Mike Martinez | TrustRadius Reviewer

Join.me

  • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
  • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
  • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
  • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
Anonymous | TrustRadius Reviewer

Cons

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Join.me

  • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
  • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
  • I think its interface is a little hard for beginners and is not that user friendly.
Donna-sue Carpenter | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Join.me

Join.me 9.0
Based on 5 answers
This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
Anonymous | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Join.me

Join.me 9.3
Based on 8 answers
Join.me is one of the more basic/simple collaboration tools. Its usability for general users is good. It's simple, and fairly intuitive. For more advanced users however, it is rather basic, with not a lot of expandability. It has its set uses, and that's pretty much it. It's essentially a what you see is what you get platform.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex Meetings

Webex Meetings 9.0
Based on 134 answers
Has always been very reliable with only a couple of issues in the past year. Video and audio quality is always very good, however the platform does struggle with many people on video and audio (could also have something to do with computer bandwidth). We had over 50 people on a video call and found the platform to crash repeatedly, however for something like this I would recommend leveraging Webex events
Anonymous | TrustRadius Reviewer

Join.me

No score
No answers yet
No answers on this topic

Performance

Webex Meetings

Webex Meetings 8.7
Based on 113 answers
Overall performance of loading the application is fast. On occasions, the meeting can take time to load in the browser version. The app usually loads faster both on desktop and mobile. Integration with MS Outlook is available. While I have not noticed [...] reduced performance within Cisco Webex Meetings because of this integration, I have seen delays in MS Outlook when adding the meeting link to calendars
Brijesh Shirodkar | TrustRadius Reviewer

Join.me

No score
No answers yet
No answers on this topic

Support Rating

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

Join.me

Join.me 8.4
Based on 33 answers
I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
Samarah Sardoni | TrustRadius Reviewer

In-Person Training

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

Join.me

No score
No answers yet
No answers on this topic

Online Training

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Join.me

No score
No answers yet
No answers on this topic

Implementation Rating

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Join.me

Join.me 10.0
Based on 2 answers
This is a fairly simple product which doesn't require much "implementation" work for our use cases.
Chris Whisonant | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

I find Cisco Webex Meetings to be the easiest to use from the following standpoints:- Google Hangouts can have firewall issues for my customers; Cisco Webex Meetings doesn't- Our company finds it hard at times to take presenter rights in Teams, and we often need to present- Skype can be difficult to log into; Cisco Webex Meetings isn't- Some of my accounts weren't allowed by their internal IT teams to use Zoom when Zoom had security issues; Cisco Webex Meetings was always considered an acceptable option
Anonymous | TrustRadius Reviewer

Join.me

[LogMeIn] is better remotely controlling computers and chatting but Join.me is better for meeting purposes. It also allows you to interact with your calendar. The two products are great with features to satisfy all. [LogMeIn] however is a lot more expensive for small businesses. I would choose Join.me for small businesses.
Kimberly Hammond | TrustRadius Reviewer

Scalability

Webex Meetings

Webex Meetings 8.9
Based on 114 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Join.me

No score
No answers yet
No answers on this topic

Return on Investment

Webex Meetings

  • Webex Meetings has made it a seamless experience with meeting with customers during the pandemic.
  • Some customers are moving away from Webex Meetings to MS Teams due to costs which need to be reduced to compete.
  • Having face to face meetings via Webex Meetings has reduced travel costs when an in-person meeting is not necessary.
(Brian) Keith Klevenski | TrustRadius Reviewer

Join.me

  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Gwen Pierre | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Join.me

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Join.me Editions & Modules

Edition
Lite$10.001
Pro$10.001
Business$10.001
  1. Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex Meetings
8.5
Join.me
8.1

Likelihood to Renew

Webex Meetings
7.6
Join.me
9.0

Usability

Webex Meetings
8.9
Join.me
9.3

Reliability and Availability

Webex Meetings
9.0
Join.me

Performance

Webex Meetings
8.7
Join.me

Support Rating

Webex Meetings
8.3
Join.me
8.4

In-Person Training

Webex Meetings
6.4
Join.me

Online Training

Webex Meetings
7.8
Join.me

Implementation Rating

Webex Meetings
9.1
Join.me
10.0

Scalability

Webex Meetings
8.9
Join.me

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