What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
696 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Webexpenses

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
696 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

ClickTime

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Matt Rychener | TrustRadius Reviewer

Webexpenses

Rather than having to hold onto my receipts until month-end, have to scan them in (which could be multiple pages), fill out a spreadsheet of the expenses incurred during that month, compile it as an email then send it over to my line manager, and accounts, I can simply take a picture of a receipt, let the system auto-generate the claim with a small amount of input from myself and send it to the relevant person. I can then track it as it gets paid back to myself. It's suited to scenarios where multiple monthly expenses are incurred and even when there are just a few. I believe it suits all situations and there is nothing it cannot be adapted for.
Avnish Pankhania | TrustRadius Reviewer

Pros

ClickTime

  • Easy to use once you get the hang of it.
  • Many useful features in one place.
  • Many options available when needing to drill-down in detail or analyze time categories.
Anonymous | TrustRadius Reviewer

Webexpenses

  • Everything is effortless and straightforward, and the overall experience of using the website (or the app) is much more seamless and enjoyable.
  • The platform allows us to automatically import the items by syncing with our credit card provider, which is particularly handy
  • On the app you can take photos of your receipts and the OCR will automatically import the right fields in your claim.
Anonymous | TrustRadius Reviewer

Cons

ClickTime

  • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
  • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
  • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
Anonymous | TrustRadius Reviewer

Webexpenses

  • One of the main issues we find is that some users find it difficult to navigate. Large expense claims can take quite a while to complete so we recommend either compiling claims as you go, or submitting more frequent smaller claims
  • The system doesn't give a warning when fuel rates expire. This means that users are not able to claim mileage as they don't have a valid fuel rate associated with their vehicle. This is the single most common cause when people tell me the system isn't working.
  • It is not always clear when a receipt has been added to the claim as there are various ways of doing it. The save button could be more obvious on some screens.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickTime

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 9.2
Based on 2 answers
Not much desire to use any alternative.
Anonymous | TrustRadius Reviewer

Usability

ClickTime

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.5
Based on 320 answers
It is easy to use. Scan/photograph your receipt, check and enter the details, add to a claim, starting one if necessary, submit the claim. The fact I can do all of this from my phone on a relatively lightweight app is a positive. I can check and track my claims on the web portal when I want.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ClickTime

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 6.0
Based on 1 answer
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
Anonymous | TrustRadius Reviewer

Performance

ClickTime

No answers on this topic

Webexpenses

The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
Anonymous | TrustRadius Reviewer

Support Rating

ClickTime

ClickTime 9.0
Based on 1 answer
We have had a good response from ClickTime when we have needed to ask questions.
Matt Rychener | TrustRadius Reviewer

Webexpenses

Webexpenses 8.6
Based on 238 answers
I only have experience of our internal support team and they seem to be pretty well informed of how Webexpenses works and how to support us as users by answering our questions. I have not had any direct support from the Webexpenses team so am not able to comment on that specifically.
Anonymous | TrustRadius Reviewer

Online Training

ClickTime

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 5.5
Based on 2 answers
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
Anonymous | TrustRadius Reviewer

Implementation Rating

ClickTime

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 9.0
Based on 1 answer
Diving in to more detail on the reporting capabilities would have been beneficial earlier on.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickTime

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Anonymous | TrustRadius Reviewer

Webexpenses

I actually researched several products that were similar to Webexpenses. I can't even remember their names, but I chose Webexpenses because of the ability to customize practically everything. Instead of using proper GL account names, I was able to attach slang that is used by the users to the correct GL account so the users didn't have to learn all of the GL account names.
Anonymous | TrustRadius Reviewer

Scalability

ClickTime

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 7.0
Based on 1 answer
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickTime

  • Allows us to bill 100% of time spent on each job
  • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
  • Takes very little time to manage and enter time
Matthew Jackson | TrustRadius Reviewer

Webexpenses

  • It has hugely cut down the amount of time needed across the business to make and approve claims.
  • The Finance team has benefitted hugely as previously they had to wade through all the paper claims, and their approval for [the] payment process is much easier.
  • The Accounts Payable team [has] also had their work reduced as Webexpenses wrote a custom report in the right format to be uploaded into the Accounts system pre populating details needed for the payment run.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickTime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webexpenses

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250

Add comparison