ClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.
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Webexpenses
Score 8.7 out of 10
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Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with: Google Vision-powered OCR receipt scanner Petty cash management Automatic policy compliance Corporate card automatic…
We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim.
Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
More tabs can be provided in petty cash expense so you need not type.
I am giving Webexpenses a score of 9 as I find the whole experience of using very painless and efficient without any stress. Very often, I am very busy with my other work tasks, and the fact that this is very simple, easy, and quick to use makes the whole process run very smoothly.
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly
ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Fortunately, I have not used any other alternative before so I am afraid I am not in a position to establish any sort of comparative analysis between Webexpenses and any of its competitors. However, when asking people in other organisations Webexpenses was always the recommended option instead of other providers.
Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling.
Accounts departments require less capacity as its all automated.
Good tracking of expenses through the dashboard for managers.