ClickTime vs Webexpenses

• Easy to use once you get the hang of it.
• Many useful features in one place.
• Many options available when needing to drill-down in detail or analyze time categories.

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• Everything is effortless and straightforward, and the overall experience of using the website (or the app) is much more seamless and enjoyable.
• The platform allows us to automatically import the items by syncing with our credit card provider, which is particularly handy
• On the app you can take photos of your receipts and the OCR will automatically import the right fields in your claim.

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• The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
• The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
• Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.

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• One of the main issues we find is that some users find it difficult to navigate. Large expense claims can take quite a while to complete so we recommend either compiling claims as you go, or submitting more frequent smaller claims
• The system doesn't give a warning when fuel rates expire. This means that users are not able to claim mileage as they don't have a valid fuel rate associated with their vehicle. This is the single most common cause when people tell me the system isn't working.
• It is not always clear when a receipt has been added to the claim as there are various ways of doing it. The save button could be more obvious on some screens.

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• Allows us to bill 100% of time spent on each job
• Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
• Takes very little time to manage and enter time

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• It has hugely cut down the amount of time needed across the business to make and approve claims.
• The Finance team has benefitted hugely as previously they had to wade through all the paper claims, and their approval for [the] payment process is much easier.
• The Accounts Payable team [has] also had their work reduced as Webexpenses wrote a custom report in the right format to be uploaded into the Accounts system pre populating details needed for the payment run.

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