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Top Rated
632 Ratings

Concur Travel and Expense

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Top Rated
632 Ratings
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Score 8.3 out of 100
121 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Concur Travel and Expense

Concur is great for a company or department that has many employees who get reimbursed for expenses. It is robust, with reporting functionality, an app, and the ability to book flights and hotels. I think for a bigger company it's excellent but for a smaller company with fewer employees, a simpler option should do just fine.
Liliya Carlage | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics AX is well suited for medium to smaller branch offices or operations where SAP products are not suitable due to lack of resources. It interfaces well with SAP for data configuration to have seamless transactions with our main ERP and BI teams, yet still allow smaller branch and satellite offices to do their job. For larger facilities (500 or more employees) we find Microsoft Dynamics AX to be limiting in features and robust role assignments as well as granular workflow to cover the entire operations in manufacturing and refining.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Travel and Expense
7.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Mobile Application
Concur Travel and Expense
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Integrations
Concur Travel and Expense
7.6
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Expense Management Security
Concur Travel and Expense
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
Expense Management Compliance
Concur Travel and Expense
8.1
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Payroll Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Pay calculation
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Benefit plan administration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Direct deposit files
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Salary revision and increment management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Reimbursement management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7

Customization

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
API for custom integration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Plug-ins
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3

Security

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Single sign-on capability
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.7
Role-based user permissions
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Reporting & Analytics

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Dashboards
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Standard reports
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Custom reports
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2

General Ledger and Configurable Accounting

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Accounts payable
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0
Accounts receivable
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0
Global Financial Support
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.1
Primary and Secondary Ledgers
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.7
Intercompany Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Localizations
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Journals and Reconciliations
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Enterprise Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Configurable Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Centralized Rules Framework
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Standardized Processes
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Inventory Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Inventory tracking
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Automatic reordering
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Location management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Manufacturing module
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8

Order Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Pricing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Order entry
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Credit card processing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.9
Cost of goods sold
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Order Orchestration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
End-to-end order visibility
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Order exception Resolution
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8

Subledger and Financial Process

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Automated Invoice Processing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Shared Services Payments
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Billings Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Customer Receipt Applications
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Customer Collections
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Revenue Recognition
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3
Cash Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Asset Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Travel & Expense Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.8
Budgetary Control & Encumbrance Accounting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.4
Period Close
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Transactions Tax
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Subledger Reconciliations
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
3rd Party Accounting Systems
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Project Financial Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.7
Budgeting and Forecasting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Project Costing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.4
Cost Capture
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Capital Project Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Customer Invoicing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.1
Customer Contract Compliance
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Project Revenue Recognition
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Project Financial Performance Analysis
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Project Financials Dashboard
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Real-time Financial Reporting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Embedded Business Intelligence
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Project Planning Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5

Project Execution Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Planning and Scheduling
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Project Manager Dashboard
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Resource Manager Dashboard
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Task Insight for Project Managers
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Manager Mobile Functionality
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1
Team Member Task Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Team Member Mobile Functionality
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Project Candidate Search
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Project Candidate Comparison and Analysis
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Defineable Resource Pools
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Defineable Resource Pools
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Talent Profiles
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Real-Time Project Reporting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Absence Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Product Lifecycle Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2

Grants Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.2
Award Lifecycle Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.6
Spending Control
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Indirect Cost Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0
Billing
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.2

Procurement

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.5
Sourcing Team Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.4
Sourcing Analysis
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Bids Analyzed and Compared
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Catalog Shopping E-Commerce for Employees
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Authoring
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Contract Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Contract History
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.7
Contract Renewal Automation
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Contract Repository
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
3.6
Contract Standardization and Enforcement
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Electronic Signatures
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.8
Invoice Automated Matching
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Purchasing Risk and Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.9
Requisitions-to-Purchase Orders Integrated
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Spend Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.0
Supplier Assessment
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supplier Communication and Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
5.2
Supplier Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Supplier Portal
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3

Risk Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Risk Repository
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Control Mapping
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Control Efficiency Assessments
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Automated Control Assessments
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Assessment Capture
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Issue Detection
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Automatic Notification
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Remediation and Certification
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Logistics

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.3
Transportation Planning and Optimization
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Transportation Sourcing Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Transportation Process Integration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Transportation Execution Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3
Freight Payment Automation
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3
Trade Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Trade Regulatory Compliance Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Entry Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Customs Document Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Customs Document Collaboration
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Fulfillment Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Inventory Visibility
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Warehouse Workforce Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.3

Manufacturing

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.2
Production Process Design
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Supply Chain Business Flows
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Production Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6
Contracted Manufacturing Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Configuration Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Definition
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Work Execution
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.4
Advanced Fulfillment
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.2
Manufacturing Costs
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.1

Supply Chain

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.6
Forecasting
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.5
Inventory Planning
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.7
Multi-tier Supply Chain Planning
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1
Performance Monitoring
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
6.1

Product Lifecycle Management

Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.8
Ideation Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Requirements Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
4.8
Proposal Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0
Innovation Portfolio Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Product Master Data Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0
Vendor Portal
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0
Project Portfolio Management
Concur Travel and Expense
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
10.0

Pros

Concur Travel and Expense

  • Searching for flights and lodging - It's easy to search for specific hotels in target cities and it's nice to know that the options surfaced are company approved/preferred.
  • Knowing what is "out of budget"- I appreciate that Concur flags if a selection is beyond what we'd typically pay for a service/stay for that given location.
  • Expense Reports - It's easy to combine all expenses into one report for approval. I like doing this for a months' worth of expenses at a time, as it streamlines the approval process for my manager.
Clara Gray | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Pricing: Microsoft Dynamics AX gives us good flexibility in how we price our products.
  • UX: Microsoft Dynamics AX has a good user interface to put valuable information on the screen for users.
  • Inventory Management: Microsoft Dynamics AX does a great job at giving us insight into our inventory.
Caleb Unruh | TrustRadius Reviewer

Cons

Concur Travel and Expense

  • The 30-character limit for descriptions can be tough.
  • Breaking out baggage fees into a separate expense type could be helpful as they are so prevalent.
  • General comment on most Concur interfaces: getting to the comments section or the audit trail is not easy.
Erika Ruch | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
Jay Omdahl | TrustRadius Reviewer

Likelihood to Renew

Concur Travel and Expense

Concur Travel and Expense 8.9
Based on 21 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 4 answers
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Anonymous | TrustRadius Reviewer

Usability

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 31 answers
It is easy to use, the expense types are expansive and easily searchable, and the totals are immediately calculated. I also like the feature that allows you to track an expense that is not re-imburseable for the employee, but still needs to be accounted for. Recent updates in itemizing the hotel stays have been helpful as well.
Andy Fuller | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
Dynamics AX MES is a good product, once deployed and stable, much easier to manage for the operationally than legacy systems.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Concur Travel and Expense

Concur Travel and Expense 8.5
Based on 6 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Anonymous | TrustRadius Reviewer

Performance

Concur Travel and Expense

Concur Travel and Expense 8.5
Based on 3 answers
No general complaints here, though it's not a data intensive area.
Evan Trimble | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.0
Based on 1 answer
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Anonymous | TrustRadius Reviewer

Support Rating

Concur Travel and Expense

Concur Travel and Expense 7.7
Based on 31 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Microsoft did a reasonably good job supporting the deployment efforts to multiple factories and ongoing stabilization. I don't think that MES was intended for the large enterprise volume and complexity levels our operations required.
Anonymous | TrustRadius Reviewer

In-Person Training

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
No answer on this topic is available.

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 9.0
Based on 1 answer
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
Anonymous | TrustRadius Reviewer

Online Training

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 8.0
Based on 1 answer
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
Anonymous | TrustRadius Reviewer

Implementation Rating

Concur Travel and Expense

Concur Travel and Expense 10.0
Based on 7 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX) 7.3
Based on 2 answers
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Concur Travel and Expense

I haven't really tried any alternatives. I wonder if the credit card companies web app would be able to do most of what Concur Travel and Expense does, but I think the application to specific accounts would have to happen at my business. I would prefer to use other travel applications such as Travelocity or Expedia to book travel.
Hans Meyer | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Microsoft D365 FO stands out amongst the competitors with its strong backing on the Microsoft Azure cloud and the life cycle services is the best I’ve seen. There is a ways to go in making it low/no code and mobile is there but not great. Overall an ok product as ERP is a difficult space.
Anonymous | TrustRadius Reviewer

Scalability

Concur Travel and Expense

Concur Travel and Expense 7.0
Based on 3 answers
Uptime has been generally excellent, with the glaring exception of 3 weeks (yes, weeks) during 2014 in which Concur had repeated site-wide service disruptions affecting all users.
Evan Trimble | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

No score
No answers yet
No answers on this topic

Return on Investment

Concur Travel and Expense

  • Concur Travel and Expense actually slows reimbursement down. We have to wait for the credit card transaction to be integrated with the system so that takes about 2-3 business days. On our previous system we could create and submit expense reports that same day of swiping the card, therefore being reimbursed exponentially faster.
  • Expense reports are expedited because we have to wait for the charge to go through, but that time is not worth waiting to be personally reimbursed (per diem, taxis, etc) and/or paying the corporate card.
Moriah Crane | TrustRadius Reviewer

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

  • Automated art approvals - We were able to save the company thousands of dollars a year by eliminating an employee to send art approvals out. Not only eliminate an employee but are now able to send thousands more emails at a time.
  • With AX our agents are able to see exactly where an order is in the building. Our process flow is extremely strong with AX on our side.
Geomar Morales | TrustRadius Reviewer

Screenshots

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Concur Travel and Expense
8.4
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.6

Likelihood to Renew

Concur Travel and Expense
8.9
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Usability

Concur Travel and Expense
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Reliability and Availability

Concur Travel and Expense
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Performance

Concur Travel and Expense
8.5
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.0

Support Rating

Concur Travel and Expense
7.7
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

In-Person Training

Concur Travel and Expense
8.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
9.0

Online Training

Concur Travel and Expense
6.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
8.0

Implementation Rating

Concur Travel and Expense
10.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)
7.3

Scalability

Concur Travel and Expense
7.0
Microsoft Dynamics 365 for Finance and Operations (Dynamics AX)

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