What users are saying about
42 Ratings
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Score 8.6 out of 100
6 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Conga Composer

There are so many opportunities to use Conga, and that's what I love about it. We use it for a few of our documents, but now I've become aware of how many more of our processes we can move from manual entry to automative processes. It's probably well suited for organizations that use word documents, write ups, and other items- probably wouldn't be well suited for organizations just needing to see the numbers
Kelsie Hamilton | TrustRadius Reviewer

ConnectLeader Click Dialer

This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Adam Boyd | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Conga Composer
ConnectLeader Click Dialer
7.4
Contact preview
Conga Composer
ConnectLeader Click Dialer
6.2
Dialer-CRM integration
Conga Composer
ConnectLeader Click Dialer
8.0
Call notes & tags
Conga Composer
ConnectLeader Click Dialer
8.0
Automatic call logging
Conga Composer
ConnectLeader Click Dialer
7.1

Core Dialer

Conga Composer
ConnectLeader Click Dialer
7.3
Outbound dialing
Conga Composer
ConnectLeader Click Dialer
7.2
Custom caller ID
Conga Composer
ConnectLeader Click Dialer
8.1
Click-to-call
Conga Composer
ConnectLeader Click Dialer
7.2
Recorded voicemail drop
Conga Composer
ConnectLeader Click Dialer
6.2
Dialer contact import
Conga Composer
ConnectLeader Click Dialer
8.0
Campaign & list management
Conga Composer
ConnectLeader Click Dialer
7.1

Call Follow-up and Quality Assurance

Conga Composer
ConnectLeader Click Dialer
6.4
Follow-up calls
Conga Composer
ConnectLeader Click Dialer
6.1
Dialer reporting & analytics
Conga Composer
ConnectLeader Click Dialer
6.0
Dialer compliance
Conga Composer
ConnectLeader Click Dialer
7.1

Pros

Conga Composer

  • We use Conga primarily for document generation.
  • An example is Generation of Proposals
  • Another example is generation of quotes
  • We have also used Conga to generate invoices
  • At times we have used Conga to generate formal documents for Govt purposes. Essentially any type of document that is based on Salesforce data is a good use case for Conga.
Naveen Gabrani | TrustRadius Reviewer

ConnectLeader Click Dialer

  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
Sam Bush-Joseph | TrustRadius Reviewer

Cons

Conga Composer

  • While it is a much easier experience than using code to arrive at a document solution, it can still get VERY technical. Beyond the click and drag style of document that you see in the demonstrations.
  • When it goes wrong, finding out WHERE it has gone wrong can be maddening. There is a lot of support out there but that sometimes translates to a vast amount of options to investigate when troubleshooting.
Simon Whight | TrustRadius Reviewer

ConnectLeader Click Dialer

  • UX - The interface is easy to understand, but not the most visually appealing.
Chris Hamborsky | TrustRadius Reviewer

Likelihood to Renew

Conga Composer

Conga Composer 8.0
Based on 1 answer
It's a big part of what we do internally, so would renew as it saves us time and is part of our process. In order to switch we'd need a good price break with same functions available
Christopher Rodriguez | TrustRadius Reviewer

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Usability

Conga Composer

Conga Composer 8.5
Based on 2 answers
Takes a lot to set up initally but once it is then it's solid so need to get over that hump first
Christopher Rodriguez | TrustRadius Reviewer

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Performance

Conga Composer

Conga Composer 9.0
Based on 1 answer
This product appears to work well. It was not a fit for us this time, but we would consider in future
Robin Craigen | TrustRadius Reviewer

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Support Rating

Conga Composer

Conga Composer 7.7
Based on 2 answers
Support has been pretty good when used. They are very good with proactive notifications of any system issues.
Jared Wacht | TrustRadius Reviewer

ConnectLeader Click Dialer

ConnectLeader Click Dialer 7.0
Based on 1 answer
My organisation received great perks from ConnectLeader Click Dialer
Truptesh Patil | TrustRadius Reviewer

Implementation Rating

Conga Composer

Conga Composer 6.0
Based on 1 answer
Took a while to do but overall fine, did it myself
Christopher Rodriguez | TrustRadius Reviewer

ConnectLeader Click Dialer

No score
No answers yet
No answers on this topic

Alternatives Considered

Conga Composer

We chose Conga due to the price point (cost for licenses). It was among the more affordable options but we did not have to sacrifice quality. In addition, the integration with Salesforce is key for us. We are able to connect student interactions and actions with our mailings. We also like how it is user friendly
Wendy Hamstra-Smith | TrustRadius Reviewer

ConnectLeader Click Dialer

We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
Luis Flores | TrustRadius Reviewer

Return on Investment

Conga Composer

  • It provided a consistent quote template...everyone's quotes looked like we wanted them to.
  • It protected data integrity by controlling the output formats (i.e. PDF vs. Word).
  • It worked seamlessly behind the scenes making it easy for the team to be self sufficient generating documents.
Rick Scouffas | TrustRadius Reviewer

ConnectLeader Click Dialer

  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
Adam Boyd | TrustRadius Reviewer

Screenshots

Pricing Details

Conga Composer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Conga Composer Editions & Modules

Additional Pricing Details

ConnectLeader Click Dialer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ConnectLeader Click Dialer Editions & Modules

Modules
250 Extra Dialing Minutes$51
  1. Other
Additional Pricing Details
Contact ConnectLeader for a quote on the sales engagement software today! Different sales roles need different set of sales acceleration tools. One size does not fit all. ConnectLeader provides sales acceleration technologies for all types of sales roles to increase their top line revenue by increasing productivity up to 800%. Fill out the form or just call us at 603-952-2500.

Rating Summary

Likelihood to Recommend

Conga Composer
8.3
ConnectLeader Click Dialer
7.1

Likelihood to Renew

Conga Composer
8.0
ConnectLeader Click Dialer

Usability

Conga Composer
8.5
ConnectLeader Click Dialer

Performance

Conga Composer
9.0
ConnectLeader Click Dialer

Support Rating

Conga Composer
7.7
ConnectLeader Click Dialer
7.0

Implementation Rating

Conga Composer
6.0
ConnectLeader Click Dialer

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