What users are saying about
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27 Ratings
33 Ratings

CRM Creatio

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27 Ratings
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Score 9.4 out of 100
33 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

CRM Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Streak

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

CRM Creatio
9.6
Streak
Customer data management / contact management
CRM Creatio
9.9
Streak
Workflow management
CRM Creatio
9.9
Streak
Territory management
CRM Creatio
9.0
Streak
Opportunity management
CRM Creatio
9.9
Streak
Integration with email client (e.g., Outlook or Gmail)
CRM Creatio
9.6
Streak
Contract management
CRM Creatio
9.5
Streak
Quote & order management
CRM Creatio
10.0
Streak
Interaction tracking
CRM Creatio
9.4
Streak
Channel / partner relationship management
CRM Creatio
9.6
Streak

Customer Service & Support

CRM Creatio
9.1
Streak
Case management
CRM Creatio
9.7
Streak
Call center management
CRM Creatio
8.5
Streak
Help desk management
CRM Creatio
9.1
Streak

Marketing Automation

CRM Creatio
9.9
Streak
Lead management
CRM Creatio
9.9
Streak
Email marketing
CRM Creatio
9.8
Streak

CRM Project Management

CRM Creatio
9.3
Streak
Task management
CRM Creatio
9.8
Streak
Billing and invoicing management
CRM Creatio
8.2
Streak
Reporting
CRM Creatio
9.8
Streak

CRM Reporting & Analytics

CRM Creatio
9.7
Streak
Forecasting
CRM Creatio
9.6
Streak
Pipeline visualization
CRM Creatio
9.6
Streak
Customizable reports
CRM Creatio
9.8
Streak

Customization

CRM Creatio
9.9
Streak
Custom fields
CRM Creatio
9.9
Streak
Custom objects
CRM Creatio
9.9
Streak
Scripting environment
CRM Creatio
10.0
Streak
API for custom integration
CRM Creatio
9.9
Streak

Security

CRM Creatio
9.2
Streak
Single sign-on capability
CRM Creatio
9.3
Streak
Role-based user permissions
CRM Creatio
9.2
Streak

Social CRM

CRM Creatio
9.6
Streak
Social data
CRM Creatio
9.4
Streak
Social engagement
CRM Creatio
9.9
Streak

Integrations with 3rd-party Software

CRM Creatio
8.4
Streak
Marketing automation
CRM Creatio
8.4
Streak

Platform

CRM Creatio
9.2
Streak
Mobile access
CRM Creatio
9.2
Streak

Pros

CRM Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Streak

  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
Raphael Sanguinete | TrustRadius Reviewer

Cons

CRM Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Streak

  • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
  • Having a Dashboard rather than being a tab in your email might add to its usability.
  • Automated progression through the stages
Aaron Nielsen | TrustRadius Reviewer

Usability

CRM Creatio

CRM Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.
Anonymous | TrustRadius Reviewer

Streak

No score
No answers yet
No answers on this topic

Support Rating

CRM Creatio

CRM Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.
Anonymous | TrustRadius Reviewer

Streak

Streak 8.0
Based on 1 answer
They do a great job of explaining the product beforehand so support interaction is not needed as much.
Matthew Fox | TrustRadius Reviewer

Alternatives Considered

CRM Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Streak

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Stephanie Majeran | TrustRadius Reviewer

Return on Investment

CRM Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Streak

  • It has helped me save time on reaching out to people thinking that they didn't get my first email.
  • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
  • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CRM Creatio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

CRM Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
  1. per user/per month
Additional Pricing Details

Streak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Streak Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CRM Creatio
9.5
Streak
6.9

Usability

CRM Creatio
6.8
Streak

Support Rating

CRM Creatio
7.7
Streak
8.0

Add comparison