What users are saying about
35 Ratings
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Based on 35 reviews and ratings
SAP SuccessFactors
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Top Rated
261 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 261 reviews and ratings
Feature Set Ratings
Human Resource Management

Culture Amp
Feature Set Not Supported
N/A
7.9
SAP SuccessFactors
79%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings
8.1
81%
25 Ratings
Employment history

N/A
0 Ratings
8.0
80%
27 Ratings
Job profiles and administration

N/A
0 Ratings
7.5
75%
27 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
6.8
68%
26 Ratings
Organizational charting

N/A
0 Ratings
7.9
79%
30 Ratings
Organization and location management

N/A
0 Ratings
7.9
79%
22 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
8.9
89%
12 Ratings
Payroll Management

Culture Amp
Feature Set Not Supported
N/A
8.2
SAP SuccessFactors
82%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Pay calculation

N/A
0 Ratings
8.1
81%
15 Ratings
Support for external payroll vendors

N/A
0 Ratings
7.7
77%
12 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings
8.2
82%
6 Ratings
Benefit plan administration

N/A
0 Ratings
8.4
84%
16 Ratings
Direct deposit files

N/A
0 Ratings
8.0
80%
11 Ratings
Salary revision and increment management

N/A
0 Ratings
7.7
77%
16 Ratings
Reimbursement management

N/A
0 Ratings
9.0
90%
13 Ratings
Leave and Attendance Management

Culture Amp
Feature Set Not Supported
N/A
7.6
SAP SuccessFactors
76%
SAP SuccessFactors ranks higher in 3/3 features
SAP SuccessFactors ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings
7.5
75%
19 Ratings
Balance details

N/A
0 Ratings
7.4
74%
18 Ratings
Annual carry-forward and encashment

N/A
0 Ratings
7.8
78%
15 Ratings
Employee Self Service

Culture Amp
Feature Set Not Supported
N/A
8.0
SAP SuccessFactors
80%
SAP SuccessFactors ranks higher in 5/5 features
SAP SuccessFactors ranks higher in 5/5 features
View and generate pay and benefit information

N/A
0 Ratings
7.4
74%
22 Ratings
Update personal information

N/A
0 Ratings
8.1
81%
26 Ratings
View company policy documentation

N/A
0 Ratings
7.9
79%
17 Ratings
Employee recognition

N/A
0 Ratings
8.5
85%
18 Ratings
View job history

N/A
0 Ratings
8.0
80%
25 Ratings
Asset Management

Culture Amp
Feature Set Not Supported
N/A
8.4
SAP SuccessFactors
84%
SAP SuccessFactors ranks higher in 1/1 features
SAP SuccessFactors ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings
8.4
84%
3 Ratings
HR Reporting

Culture Amp
Feature Set Not Supported
N/A
6.9
SAP SuccessFactors
69%
SAP SuccessFactors ranks higher in 3/3 features
SAP SuccessFactors ranks higher in 3/3 features
Report builder

N/A
0 Ratings
6.5
65%
23 Ratings
Pre-built reports

N/A
0 Ratings
6.7
67%
22 Ratings
Ability to combine HR data with external data

N/A
0 Ratings
7.5
75%
20 Ratings
Onboarding

Culture Amp
Feature Set Not Supported
N/A
8.2
SAP SuccessFactors
82%
SAP SuccessFactors ranks higher in 2/2 features
SAP SuccessFactors ranks higher in 2/2 features
New hire portal

N/A
0 Ratings
8.0
80%
26 Ratings
Manager tracking tools

N/A
0 Ratings
7.8
78%
28 Ratings
Performance and Goals

Culture Amp
Feature Set Not Supported
N/A
8.5
SAP SuccessFactors
85%
SAP SuccessFactors ranks higher in 4/4 features
SAP SuccessFactors ranks higher in 4/4 features
Corporate goal setting

N/A
0 Ratings
8.1
81%
37 Ratings
Individual goal setting

N/A
0 Ratings
8.4
84%
42 Ratings
Line-of sight-visibility

N/A
0 Ratings
8.2
82%
36 Ratings
Performance tracking

N/A
0 Ratings
8.3
83%
40 Ratings
Performance Management

Culture Amp
Feature Set Not Supported
N/A
8.1
SAP SuccessFactors
81%
SAP SuccessFactors ranks higher in 5/5 features
SAP SuccessFactors ranks higher in 5/5 features
Performance plans

N/A
0 Ratings
7.9
79%
42 Ratings
Performance improvement plans

N/A
0 Ratings
8.2
82%
34 Ratings
Review status tracking

N/A
0 Ratings
8.3
83%
43 Ratings
Review reminders

N/A
0 Ratings
8.0
80%
42 Ratings
Multiple review frequency

N/A
0 Ratings
7.4
74%
34 Ratings
Succession Planning

Culture Amp
Feature Set Not Supported
N/A
8.5
SAP SuccessFactors
85%
SAP SuccessFactors ranks higher in 4/4 features
SAP SuccessFactors ranks higher in 4/4 features
Create succession plans/pools

N/A
0 Ratings
8.5
85%
27 Ratings
Candidate ranking

N/A
0 Ratings
8.4
84%
28 Ratings
Candidate search

N/A
0 Ratings
8.6
86%
26 Ratings
Candidate development

N/A
0 Ratings
8.6
86%
26 Ratings
Recruiting / ATS

Culture Amp
Feature Set Not Supported
N/A
4.2
SAP SuccessFactors
42%
SAP SuccessFactors ranks higher in 7/7 features
SAP SuccessFactors ranks higher in 7/7 features
Job Requisition Management

N/A
0 Ratings
7.9
79%
21 Ratings
Company Website Posting

N/A
0 Ratings
7.7
77%
20 Ratings
Publish to Social Media

N/A
0 Ratings
7.9
79%
15 Ratings
Job Search Site Posting

N/A
0 Ratings
7.7
77%
19 Ratings
Duplicate Candidate Prevention

N/A
0 Ratings
7.7
77%
18 Ratings
Applicant Tracking

N/A
0 Ratings
7.9
79%
21 Ratings
Notifications and Alerts

N/A
0 Ratings
8.1
81%
23 Ratings
Attribute Ratings
- Culture Amp is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.5
Culture Amp
95%
11 Ratings
7.7
SAP SuccessFactors
77%
64 Ratings
Likelihood to Renew

Culture Amp
N/A
0 Ratings
2.7
SAP SuccessFactors
27%
13 Ratings
Usability

Culture Amp
N/A
0 Ratings
2.7
SAP SuccessFactors
27%
3 Ratings
Support Rating

Culture Amp
N/A
0 Ratings
6.2
SAP SuccessFactors
62%
26 Ratings
Online Training

Culture Amp
N/A
0 Ratings
8.0
SAP SuccessFactors
80%
1 Rating
Implementation Rating

Culture Amp
N/A
0 Ratings
3.6
SAP SuccessFactors
36%
1 Rating
Likelihood to Recommend
Culture Amp
Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.

Verified User
Director in Human Resources
Telecommunications Company, 1001-5000 employeesSAP SuccessFactors
Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesPros
Culture Amp
- The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
- The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
- I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.

Verified User
Project Manager in Human Resources
Hospitality Company, 51-200 employeesSAP SuccessFactors
- This software offers us the ability to raise questions during the appraisal cycle, as well as give us an overview of the various steps we follow during the appraisal process and also provides one-stop solutions for all my needs, such as applying for leave and checking salary slips.
- The onboarding and hiring process was changed with this tool, and it also generated attendance reports and performance reports for employees.
- There are a number of training courses available in the SAP Learning Hub that can help you improve the configuration. If you are familiar with them then you can easily fix it yourself first. Unless something needs to be modified in Provisioning.

Verified User
Manager in Information Technology
Higher Education Company, 201-500 employeesCons
Culture Amp
- They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
- Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).

Verified User
Manager in Human Resources
Health, Wellness and Fitness Company, 1001-5000 employeesSAP SuccessFactors
- The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
- The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
- You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Human Resources Manager
CintasFacilities Services, 10,001+ employees
Pricing Details
Culture Amp
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP SuccessFactors
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$85 per year Up to 100 Employees
Likelihood to Renew
Culture Amp
No score
No answers yet
No answers on this topic
SAP SuccessFactors
SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.

Verified User
Manager in Human Resources
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesUsability
Culture Amp
No score
No answers yet
No answers on this topic
SAP SuccessFactors
SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.

Verified User
Team Lead in Human Resources
Consumer Goods Company, 10,001+ employeesSupport Rating
Culture Amp
No score
No answers yet
No answers on this topic
SAP SuccessFactors
SAP SuccessFactors 6.2
Based on 26 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.

Verified User
Administrator in Human Resources
Airlines/Aviation Company, 51-200 employeesImplementation Rating
Culture Amp
No score
No answers yet
No answers on this topic
SAP SuccessFactors
SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.

Verified User
Team Lead in Human Resources
Consumer Goods Company, 10,001+ employeesAlternatives Considered
Culture Amp
Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.
Product Owner
HintMarketing & Advertising, 51-200 employees
SAP SuccessFactors
As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.

Verified User
Administrator in Human Resources
Furniture Company, 10,001+ employeesReturn on Investment
Culture Amp
- We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
- The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
- We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
Payroll Manager
The Motley FoolInformation Services, 201-500 employees
SAP SuccessFactors
- Visibility to the organization was an immediate impact and socialized the value of the product immediately.
- A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
- Consolidating performance to pay outputs reduced time in some manual audit processes.
HR and OD Operations
HortonworksComputer Software, 501-1000 employees