What users are saying about
14 Ratings
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455 Ratings
14 Ratings
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Score 4.9 out of 100

NetSuite ERP

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455 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

DELMIAWORKS

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.
Anonymous | TrustRadius Reviewer

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

DELMIAWORKS
2.2
NetSuite ERP
4.3
Pay calculation
DELMIAWORKS
5.0
NetSuite ERP
3.5
Benefit plan administration
DELMIAWORKS
3.0
NetSuite ERP
3.4
Direct deposit files
DELMIAWORKS
1.0
NetSuite ERP
4.2
Salary revision and increment management
DELMIAWORKS
1.0
NetSuite ERP
5.3
Reimbursement management
DELMIAWORKS
1.0
NetSuite ERP
4.9

Customization

DELMIAWORKS
7.0
NetSuite ERP
6.7
API for custom integration
DELMIAWORKS
7.0
NetSuite ERP
7.0
Plug-ins
DELMIAWORKS
NetSuite ERP
6.5

Security

DELMIAWORKS
8.0
NetSuite ERP
7.2
Single sign-on capability
DELMIAWORKS
8.0
NetSuite ERP
7.4
Role-based user permissions
DELMIAWORKS
8.0
NetSuite ERP
7.0

Reporting & Analytics

DELMIAWORKS
5.7
NetSuite ERP
7.3
Dashboards
DELMIAWORKS
7.0
NetSuite ERP
7.5
Standard reports
DELMIAWORKS
6.0
NetSuite ERP
7.3
Custom reports
DELMIAWORKS
4.0
NetSuite ERP
7.0

General Ledger and Configurable Accounting

DELMIAWORKS
7.2
NetSuite ERP
6.8
Accounts payable
DELMIAWORKS
4.0
NetSuite ERP
7.3
Accounts receivable
DELMIAWORKS
4.0
NetSuite ERP
7.3
Global Financial Support
DELMIAWORKS
NetSuite ERP
7.1
Primary and Secondary Ledgers
DELMIAWORKS
NetSuite ERP
7.5
Intercompany Accounting
DELMIAWORKS
NetSuite ERP
6.8
Localizations
DELMIAWORKS
NetSuite ERP
7.5
Journals and Reconciliations
DELMIAWORKS
NetSuite ERP
7.6
Enterprise Accounting
DELMIAWORKS
NetSuite ERP
7.6
Configurable Accounting
DELMIAWORKS
NetSuite ERP
7.5
Centralized Rules Framework
DELMIAWORKS
NetSuite ERP
7.1
Standardized Processes
DELMIAWORKS
NetSuite ERP
6.4

Inventory Management

DELMIAWORKS
8.4
NetSuite ERP
6.6
Inventory tracking
DELMIAWORKS
8.0
NetSuite ERP
6.8
Automatic reordering
DELMIAWORKS
8.7
NetSuite ERP
6.4
Location management
DELMIAWORKS
9.0
NetSuite ERP
6.9
Manufacturing module
DELMIAWORKS
8.0
NetSuite ERP
6.3

Order Management

DELMIAWORKS
8.0
NetSuite ERP
6.6
Pricing
DELMIAWORKS
8.0
NetSuite ERP
6.8
Order entry
DELMIAWORKS
8.0
NetSuite ERP
6.8
Credit card processing
DELMIAWORKS
8.0
NetSuite ERP
5.3
Cost of goods sold
DELMIAWORKS
8.0
NetSuite ERP
7.5
Order Orchestration
DELMIAWORKS
NetSuite ERP
6.6
End-to-end order visibility
DELMIAWORKS
NetSuite ERP
7.1
Order exception Resolution
DELMIAWORKS
NetSuite ERP
6.3

Subledger and Financial Process

DELMIAWORKS
NetSuite ERP
6.5
Automated Invoice Processing
DELMIAWORKS
NetSuite ERP
6.1
Shared Services Payments
DELMIAWORKS
NetSuite ERP
6.6
Billings Management
DELMIAWORKS
NetSuite ERP
6.1
Customer Receipt Applications
DELMIAWORKS
NetSuite ERP
6.3
Customer Collections
DELMIAWORKS
NetSuite ERP
7.1
Revenue Recognition
DELMIAWORKS
NetSuite ERP
7.0
Cash Management
DELMIAWORKS
NetSuite ERP
6.6
Asset Management
DELMIAWORKS
NetSuite ERP
6.6
Travel & Expense Management
DELMIAWORKS
NetSuite ERP
6.3
Budgetary Control & Encumbrance Accounting
DELMIAWORKS
NetSuite ERP
6.5
Period Close
DELMIAWORKS
NetSuite ERP
6.8
Transactions Tax
DELMIAWORKS
NetSuite ERP
6.3
Subledger Reconciliations
DELMIAWORKS
NetSuite ERP
6.6
3rd Party Accounting Systems
DELMIAWORKS
NetSuite ERP
5.5

Project Financial Management

DELMIAWORKS
NetSuite ERP
6.2
Budgeting and Forecasting
DELMIAWORKS
NetSuite ERP
6.5
Project Costing
DELMIAWORKS
NetSuite ERP
6.5
Cost Capture
DELMIAWORKS
NetSuite ERP
6.2
Capital Project Management
DELMIAWORKS
NetSuite ERP
7.2
Customer Invoicing
DELMIAWORKS
NetSuite ERP
6.1
Customer Contract Compliance
DELMIAWORKS
NetSuite ERP
6.0
Project Revenue Recognition
DELMIAWORKS
NetSuite ERP
5.4
Project Financial Performance Analysis
DELMIAWORKS
NetSuite ERP
6.0
Project Financials Dashboard
DELMIAWORKS
NetSuite ERP
6.3
Real-time Financial Reporting
DELMIAWORKS
NetSuite ERP
7.1
Embedded Business Intelligence
DELMIAWORKS
NetSuite ERP
5.6
Project Planning Collaboration
DELMIAWORKS
NetSuite ERP
5.9

Project Execution Management

DELMIAWORKS
NetSuite ERP
6.4
Project Planning and Scheduling
DELMIAWORKS
NetSuite ERP
5.9
Project Manager Dashboard
DELMIAWORKS
NetSuite ERP
6.2
Resource Manager Dashboard
DELMIAWORKS
NetSuite ERP
6.6
Task Insight for Project Managers
DELMIAWORKS
NetSuite ERP
6.4
Project Manager Mobile Functionality
DELMIAWORKS
NetSuite ERP
6.1
Team Member Task Collaboration
DELMIAWORKS
NetSuite ERP
6.1
Team Member Mobile Functionality
DELMIAWORKS
NetSuite ERP
6.1
Project Candidate Search
DELMIAWORKS
NetSuite ERP
6.3
Project Candidate Comparison and Analysis
DELMIAWORKS
NetSuite ERP
6.7
Defineable Resource Pools
DELMIAWORKS
NetSuite ERP
7.1
Defineable Resource Pools
DELMIAWORKS
NetSuite ERP
6.9
Talent Profiles
DELMIAWORKS
NetSuite ERP
6.1
Real-Time Project Reporting
DELMIAWORKS
NetSuite ERP
7.2
Absence Management
DELMIAWORKS
NetSuite ERP
6.2
Product Lifecycle Management
DELMIAWORKS
NetSuite ERP
6.6

Grants Management

DELMIAWORKS
NetSuite ERP
5.8
Award Lifecycle Management
DELMIAWORKS
NetSuite ERP
6.0
Spending Control
DELMIAWORKS
NetSuite ERP
5.3
Indirect Cost Management
DELMIAWORKS
NetSuite ERP
5.9
Billing
DELMIAWORKS
NetSuite ERP
6.0

Procurement

DELMIAWORKS
NetSuite ERP
6.4
Sourcing Team Collaboration
DELMIAWORKS
NetSuite ERP
6.1
Sourcing Analysis
DELMIAWORKS
NetSuite ERP
5.4
Bids Analyzed and Compared
DELMIAWORKS
NetSuite ERP
6.2
Catalog Shopping E-Commerce for Employees
DELMIAWORKS
NetSuite ERP
5.6
Contract Authoring
DELMIAWORKS
NetSuite ERP
5.9
Contract Compliance Management
DELMIAWORKS
NetSuite ERP
6.2
Contract History
DELMIAWORKS
NetSuite ERP
6.4
Contract Renewal Automation
DELMIAWORKS
NetSuite ERP
6.8
Contract Repository
DELMIAWORKS
NetSuite ERP
6.6
Contract Standardization and Enforcement
DELMIAWORKS
NetSuite ERP
6.4
Electronic Signatures
DELMIAWORKS
NetSuite ERP
6.9
Invoice Automated Matching
DELMIAWORKS
NetSuite ERP
6.4
Purchasing Risk and Compliance Management
DELMIAWORKS
NetSuite ERP
6.6
Requisitions-to-Purchase Orders Integrated
DELMIAWORKS
NetSuite ERP
6.7
Spend Compliance Management
DELMIAWORKS
NetSuite ERP
6.3
Supplier Assessment
DELMIAWORKS
NetSuite ERP
6.7
Supplier Communication and Collaboration
DELMIAWORKS
NetSuite ERP
6.5
Supplier Management
DELMIAWORKS
NetSuite ERP
6.7
Supplier Portal
DELMIAWORKS
NetSuite ERP
6.5

Risk Management

DELMIAWORKS
NetSuite ERP
6.3
Risk Repository
DELMIAWORKS
NetSuite ERP
6.1
Control Management
DELMIAWORKS
NetSuite ERP
6.2
Control Mapping
DELMIAWORKS
NetSuite ERP
6.2
Control Efficiency Assessments
DELMIAWORKS
NetSuite ERP
6.4
Automated Control Assessments
DELMIAWORKS
NetSuite ERP
6.4
Assessment Capture
DELMIAWORKS
NetSuite ERP
6.7
Issue Detection
DELMIAWORKS
NetSuite ERP
6.3
Automatic Notification
DELMIAWORKS
NetSuite ERP
6.5
Remediation and Certification
DELMIAWORKS
NetSuite ERP
6.4

Logistics

DELMIAWORKS
NetSuite ERP
5.0
Transportation Planning and Optimization
DELMIAWORKS
NetSuite ERP
5.0
Transportation Sourcing Management
DELMIAWORKS
NetSuite ERP
5.3
Transportation Process Integration
DELMIAWORKS
NetSuite ERP
5.5
Transportation Execution Management
DELMIAWORKS
NetSuite ERP
5.4
Freight Payment Automation
DELMIAWORKS
NetSuite ERP
5.2
Trade Management
DELMIAWORKS
NetSuite ERP
5.0
Trade Regulatory Compliance Management
DELMIAWORKS
NetSuite ERP
5.6
Customs Entry Management
DELMIAWORKS
NetSuite ERP
3.7
Customs Document Management
DELMIAWORKS
NetSuite ERP
3.9
Customs Document Collaboration
DELMIAWORKS
NetSuite ERP
3.8
Fulfillment Management
DELMIAWORKS
NetSuite ERP
6.0
Inventory Visibility
DELMIAWORKS
NetSuite ERP
6.2
Warehouse Workforce Management
DELMIAWORKS
NetSuite ERP
4.9

Manufacturing

DELMIAWORKS
NetSuite ERP
5.5
Production Process Design
DELMIAWORKS
NetSuite ERP
5.9
Supply Chain Business Flows
DELMIAWORKS
NetSuite ERP
5.4
Production Management
DELMIAWORKS
NetSuite ERP
5.7
Contracted Manufacturing Management
DELMIAWORKS
NetSuite ERP
5.5
Configuration Management
DELMIAWORKS
NetSuite ERP
5.8
Work Definition
DELMIAWORKS
NetSuite ERP
5.5
Work Execution
DELMIAWORKS
NetSuite ERP
5.2
Advanced Fulfillment
DELMIAWORKS
NetSuite ERP
5.7
Manufacturing Costs
DELMIAWORKS
NetSuite ERP
5.3

Supply Chain

DELMIAWORKS
NetSuite ERP
6.3
Forecasting
DELMIAWORKS
NetSuite ERP
6.4
Inventory Planning
DELMIAWORKS
NetSuite ERP
6.2
Multi-tier Supply Chain Planning
DELMIAWORKS
NetSuite ERP
6.4
Performance Monitoring
DELMIAWORKS
NetSuite ERP
6.2

Product Lifecycle Management

DELMIAWORKS
NetSuite ERP
5.6
Ideation Management
DELMIAWORKS
NetSuite ERP
5.9
Requirements Management
DELMIAWORKS
NetSuite ERP
5.8
Proposal Management
DELMIAWORKS
NetSuite ERP
4.3
Innovation Portfolio Management
DELMIAWORKS
NetSuite ERP
5.5
Product Master Data Management
DELMIAWORKS
NetSuite ERP
5.8
Vendor Portal
DELMIAWORKS
NetSuite ERP
5.8
Project Portfolio Management
DELMIAWORKS
NetSuite ERP
5.8

Pros

DELMIAWORKS

  • I like how they show the employee information
  • The auto reports are nice to be able to set up and not think about again
  • The GL display is average
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Cons

DELMIAWORKS

  • Accounting reports: accrued receipts reporting makes it difficult to reconcile.
  • Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
  • Process cost: PIT display lacks many useful fields, including vendor name and number.
  • Financial reports carry beyond two decimal places.
  • Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Likelihood to Renew

DELMIAWORKS

DELMIAWORKS 8.0
Based on 1 answer
Given how invested we are it would be hard not to renew as don't want to go through another implementation.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

DELMIAWORKS

DELMIAWORKS 2.0
Based on 2 answers
Because the modules that I use are not user friendly and seem to have several steps to complete a simple task.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

DELMIAWORKS

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

DELMIAWORKS

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

DELMIAWORKS

DELMIAWORKS 1.0
Based on 3 answers
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

DELMIAWORKS

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

DELMIAWORKS

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

DELMIAWORKS

DELMIAWORKS 7.0
Based on 2 answers
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DELMIAWORKS

This is the only software that I have used so I am unable to rate it based on another type of software. My experience with IQ is extensive though, and have worked and learned in all areas and love how this program works. The many different modules are relatively easy to learn and they offer support if you need additional instruction.
Marie Wheaton | TrustRadius Reviewer

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Scalability

DELMIAWORKS

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

DELMIAWORKS

  • Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.
Bev Rosebrough | TrustRadius Reviewer

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Pricing Details

DELMIAWORKS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

DELMIAWORKS Editions & Modules

Additional Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

DELMIAWORKS
3.0
NetSuite ERP
6.2

Likelihood to Renew

DELMIAWORKS
8.0
NetSuite ERP
8.0

Usability

DELMIAWORKS
2.0
NetSuite ERP
9.0

Reliability and Availability

DELMIAWORKS
NetSuite ERP
9.4

Performance

DELMIAWORKS
NetSuite ERP
7.7

Support Rating

DELMIAWORKS
1.0
NetSuite ERP
1.0

In-Person Training

DELMIAWORKS
NetSuite ERP
7.3

Online Training

DELMIAWORKS
NetSuite ERP
8.0

Implementation Rating

DELMIAWORKS
7.0
NetSuite ERP
7.3

Scalability

DELMIAWORKS
NetSuite ERP
8.4

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