IBM Video Streaming vs. Webex Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Video Streaming
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and 24-hour streaming channels. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to…
$137
per month 100 viewer hours
Webex Meetings
Score 8.5 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
IBM Video StreamingWebex Meetings
Editions & Modules
Silver
$137
per month 100 viewer hours
Gold
$688
per month 2,000 viewer hours
Platinum
$1380
per month 5,000 viewer hours
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
IBM Video StreamingWebex Meetings
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.Discount available for annual pricing.
More Pricing Information
Community Pulse
IBM Video StreamingWebex Meetings
Considered Both Products
IBM Video Streaming
Chose IBM Video Streaming
There weren't a lot of other enterprise offerings out there at the time we signed up for IBM. The market is changing though and would probably look at other offerings to see how they stack up too.
Chose IBM Video Streaming
IBM Cloud Video is the most professional and easiest to use out of all of them. While you certainly pay for these things, they are worth it if your company is serious about doing video streaming the right way.
Webex Meetings

No answer on this topic

Features
IBM Video StreamingWebex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
IBM Video Streaming
-
Ratings
Webex Meetings
8.5
837 Ratings
7% above category average
High quality audio00 Ratings8.8831 Ratings
High quality video00 Ratings8.8823 Ratings
Low bandwidth requirements00 Ratings8.0792 Ratings
Mobile support00 Ratings8.3755 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
IBM Video Streaming
-
Ratings
Webex Meetings
8.4
823 Ratings
6% above category average
Desktop sharing00 Ratings8.9821 Ratings
Whiteboards00 Ratings8.0715 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
IBM Video Streaming
-
Ratings
Webex Meetings
8.6
831 Ratings
5% above category average
Calendar integration00 Ratings8.8788 Ratings
Meeting initiation00 Ratings8.5817 Ratings
Integrates with social media00 Ratings8.4344 Ratings
Record meetings / events00 Ratings8.8775 Ratings
Slideshows00 Ratings8.8701 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
IBM Video Streaming
-
Ratings
Webex Meetings
8.6
785 Ratings
6% above category average
Live chat00 Ratings8.6763 Ratings
Audience polling00 Ratings8.8675 Ratings
Q&A00 Ratings8.4684 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
IBM Video Streaming
-
Ratings
Webex Meetings
8.8
779 Ratings
9% above category average
User authentication00 Ratings8.8732 Ratings
Participant roles & permissions00 Ratings8.7758 Ratings
Confidential attendee list00 Ratings8.8467 Ratings
Best Alternatives
IBM Video StreamingWebex Meetings
Small Businesses
Vimeo
Vimeo
Score 8.8 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Medium-sized Companies
Vimeo
Vimeo
Score 8.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Kaltura
Kaltura
Score 8.0 out of 10
Webex App
Webex App
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Video StreamingWebex Meetings
Likelihood to Recommend
7.3
(128 ratings)
8.6
(843 ratings)
Likelihood to Renew
8.9
(8 ratings)
7.3
(56 ratings)
Usability
8.9
(62 ratings)
7.5
(110 ratings)
Availability
9.0
(3 ratings)
5.9
(438 ratings)
Performance
8.3
(3 ratings)
9.3
(413 ratings)
Support Rating
9.0
(9 ratings)
9.4
(113 ratings)
In-Person Training
-
(0 ratings)
8.8
(6 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
8.1
(60 ratings)
9.2
(19 ratings)
Configurability
6.0
(3 ratings)
8.8
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
8.1
(2 ratings)
9.7
(8 ratings)
Product Scalability
8.1
(3 ratings)
10.0
(409 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
7.6
(3 ratings)
9.4
(10 ratings)
Vendor pre-sale
7.6
(3 ratings)
10.0
(11 ratings)
User Testimonials
IBM Video StreamingWebex Meetings
Likelihood to Recommend
IBM
Very limited customization features. Permissions are a mess too if you want to have people assigned as chat moderators for events for instance, but dont want them access to the admin panel. The quality of the broadcast and live captions work well, but they charge extra for live captions. For operating a video on demand site, the design of the page is really poor and limited on customization. Been a user for years and seen almost no new innovation on the platform which has been disappointing. The metrics are a mess on the user panels too. They do provide an api link for your external metrics and/or data dumps for using something like tableau, but that features not really something to write home about and a rather basic offering. This is an expensive platform with limited options and an outdated style unfortunately. We have been getting by for our uses but there's nothing really keeping us with IBM if another platform offering came around
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Cisco
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
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Pros
IBM
  • IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can make learning more engaging for young students by making it interactive and fun, thus increasing their attention and participation.
  • Teachers in a K-5 setting can access and share professional development materials and teaching resources through the platform. This can help them stay updated on the best practices for early childhood education, innovative teaching methods, and subject-specific strategies, ultimately benefiting their students.
  • IBM Video Streaming provides the capability for teachers to create a library of on-demand educational videos. This is particularly useful for young learners who may need to revisit concepts multiple times to fully understand them. It also supports differentiated learning by allowing students to learn at their own pace.
  • Young students often benefit from visual aids in their learning process. IBM Video Streaming can deliver high-quality video content that includes animations, demonstrations, and visual explanations of concepts. This can be particularly effective in subjects like science, math, and reading, where visualizations can enhance understanding.
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Cisco
  • Anywhere at anytime virtual meetings and conferences.
  • Secure collaboration end-to-end.
  • Webex Assistant, I like this feature every much.
  • Customizable layouts as needs arise.
  • Great User Interface (UI).
  • Historical capture of meetings.
  • The shape and gesture recognition features using AI.
  • Note-taking.
  • Close Captioning in various languages.
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Cons
IBM
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
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Cisco
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
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Likelihood to Renew
IBM
Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
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Cisco
Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
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Usability
IBM
The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
IBM
Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
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Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
IBM
As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
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Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
IBM
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
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Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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In-Person Training
IBM
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
IBM
No answers on this topic
Cisco
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
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Implementation Rating
IBM
Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
IBM
Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
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Cisco
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
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Contract Terms and Pricing Model
IBM
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
IBM
IBM global network.
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Cisco
I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
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Professional Services
IBM
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
IBM
  • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).