Intuit Online Payroll (discontinued) vs. QuickBooks Desktop Premier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intuit Online Payroll (discontinued)
Score 8.1 out of 10
N/A
Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.
$22.50
per month
QuickBooks Desktop Premier
Score 8.2 out of 10
N/A
QuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A
Pricing
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Editions & Modules
Core
22.50 + $4 per employee
per month
Premium
37.50 + $8 per employee
per month
Elite
62.50+ $10 per employee
per month
No answers on this topic
Offerings
Pricing Offerings
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Considered Both Products
Intuit Online Payroll (discontinued)
Chose Intuit Online Payroll (discontinued)
I have always been very pro-Intuit.
Intuit links all their products together, and that is super convenient when I need information from another source.
Chose Intuit Online Payroll (discontinued)
Paychex is more automated and user-friendly in the day-to-day operations of the payroll. We also have a great sales rep who has helped us with the whole process.
Chose Intuit Online Payroll (discontinued)
I have only used Intuit Payroll for running payroll.
Chose Intuit Online Payroll (discontinued)
I like maintaining one very strong accounting/ERP ecosystem that I trust and that is why I selected Intuit Payroll. The system is trustworthy/reliable, runs on the cloud and integrates with existing QuickBooks products. The pricing becomes more competitive when it is bundled …
QuickBooks Desktop Premier

No answer on this topic

Top Pros
Top Cons
Features
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Intuit Online Payroll (discontinued)
7.3
10 Ratings
12% below category average
QuickBooks Desktop Premier
8.9
47 Ratings
21% above category average
Pay calculation8.99 Ratings7.046 Ratings
Support for external payroll vendors2.26 Ratings00 Ratings
Off-cycle/On-Demand payment9.33 Ratings00 Ratings
Benefit plan administration8.95 Ratings10.020 Ratings
Direct deposit files3.89 Ratings8.036 Ratings
Salary revision and increment management9.27 Ratings9.927 Ratings
Reimbursement management8.78 Ratings9.529 Ratings
Customization
Comparison of Customization features of Product A and Product B
Intuit Online Payroll (discontinued)
-
Ratings
QuickBooks Desktop Premier
1.3
20 Ratings
136% below category average
API for custom integration00 Ratings1.315 Ratings
Plug-ins00 Ratings1.320 Ratings
Security
Comparison of Security features of Product A and Product B
Intuit Online Payroll (discontinued)
-
Ratings
QuickBooks Desktop Premier
7.4
49 Ratings
6% below category average
Single sign-on capability00 Ratings4.943 Ratings
Role-based user permissions00 Ratings10.040 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Intuit Online Payroll (discontinued)
-
Ratings
QuickBooks Desktop Premier
6.9
57 Ratings
7% below category average
Dashboards00 Ratings4.948 Ratings
Standard reports00 Ratings7.956 Ratings
Custom reports00 Ratings7.854 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Intuit Online Payroll (discontinued)
-
Ratings
QuickBooks Desktop Premier
7.1
60 Ratings
1% below category average
Accounts payable00 Ratings7.058 Ratings
Accounts receivable00 Ratings7.059 Ratings
Cash management00 Ratings8.054 Ratings
Bank reconciliation00 Ratings8.057 Ratings
Expense management00 Ratings6.156 Ratings
Time tracking00 Ratings5.028 Ratings
Fixed asset management00 Ratings5.139 Ratings
Multi-currency support00 Ratings9.018 Ratings
Multi-division support00 Ratings7.033 Ratings
Regulations compliance00 Ratings1.819 Ratings
Electronic tax filing00 Ratings10.028 Ratings
Self-service portal00 Ratings8.017 Ratings
Global Financial Support00 Ratings9.03 Ratings
Primary and Secondary Ledgers00 Ratings7.06 Ratings
Intercompany Accounting00 Ratings9.08 Ratings
Localizations00 Ratings5.01 Ratings
Journals and Reconciliations00 Ratings7.014 Ratings
Enterprise Accounting00 Ratings9.05 Ratings
Configurable Accounting00 Ratings7.16 Ratings
Centralized Rules Framework00 Ratings9.93 Ratings
Standardized Processes00 Ratings4.37 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Intuit Online Payroll (discontinued)
-
Ratings
QuickBooks Desktop Premier
2.9
36 Ratings
79% below category average
Inventory tracking00 Ratings1.735 Ratings
Automatic reordering00 Ratings1.015 Ratings
Location management00 Ratings8.019 Ratings
Manufacturing module00 Ratings1.017 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Intuit Online Payroll (discontinued)
-
Ratings
QuickBooks Desktop Premier
7.0
38 Ratings
1% below category average
Pricing00 Ratings10.030 Ratings
Order entry00 Ratings10.031 Ratings
Credit card processing00 Ratings7.027 Ratings
Cost of goods sold00 Ratings6.334 Ratings
Order Orchestration00 Ratings10.03 Ratings
End-to-end order visibility00 Ratings1.04 Ratings
Order exception Resolution00 Ratings5.01 Ratings
Best Alternatives
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Likelihood to Recommend
3.0
(17 ratings)
3.0
(63 ratings)
Likelihood to Renew
10.0
(1 ratings)
1.3
(12 ratings)
Usability
3.8
(2 ratings)
7.0
(14 ratings)
Availability
-
(0 ratings)
8.9
(5 ratings)
Performance
-
(0 ratings)
5.7
(4 ratings)
Support Rating
1.5
(5 ratings)
1.1
(12 ratings)
Online Training
-
(0 ratings)
1.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.2
(7 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
6.2
(4 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Intuit Online Payroll (discontinued)QuickBooks Desktop Premier
Likelihood to Recommend
Intuit
I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
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Intuit
QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
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Pros
Intuit
  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
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Intuit
  • The program is easy to learn and use. We can train our clients' personnel how to use the program with out difficulty.
  • It is easy for clients to generate bills and manage accounts receivable.
  • It is easy to manage accounts payable and allows clients to pay their bills electronically.
  • Transactions can be imported electronically for credit card and banking transactions.
  • It is easy to reconcile bank and credit card accounts.
  • We can import data generated by QuickBooks into our tax and accounting software.
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Cons
Intuit
  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
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Intuit
  • I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
  • For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
  • I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.
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Likelihood to Renew
Intuit
Works perfectly as advertised. Our simple needs are well taken care of.
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Intuit
Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
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Usability
Intuit
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
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Intuit
QuickBooks is an amazing tool that provides all of the necessary features needed to run the finances of a company. I would like for QuickBooks to provide better resources for training. There are many features that go unused because of lack of knowledge. Procore offers chatting and calls on their platform and they make it easy and accessible to get answers and solutions.
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Reliability and Availability
Intuit
No answers on this topic
Intuit
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
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Performance
Intuit
No answers on this topic
Intuit
It takes forever to load.
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Support Rating
Intuit
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
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Intuit
This is an awesome product and the support team is very knowledgeable. The product is mature, so there are not a lot of bugs and the support team really solves problems quickly. Usually it is a user error issue, but the support desk helps me out. I love the fact that it is US based support.
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Implementation Rating
Intuit
No answers on this topic
Intuit
It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
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Alternatives Considered
Intuit
It's a payroll software with decent customer support readily available and direct integration with my accounting tools. This made it a prime fit for me, and made payment and tax reporting relatively simple, and errors readily correctable. It does not have time tracking, and I still believe that this software is overpriced, but it's the best fit for me right now.
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Intuit
QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
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Scalability
Intuit
No answers on this topic
Intuit
They're getting better. Still room for improvement.
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Return on Investment
Intuit
  • Positive: Less of a learning curve to train payroll accountants, as they are already familiar with using Intuit. Also, in general there are a larger pool of candidates who know this system than many of the other "niche" lesser known payroll products.
  • Positive: More options to choose from depending on the level of service needed. For example, there is a Full Service offering if needed. This might apply to an organization that doesn't have the resources available or an internal person who has the time/bandwidth to handle the entire company's payroll. Thus, it is possible to cherry pick the level of service needed depending on the type of company/situation.
  • Positive: Good audit trail. This can be extremely important and cost efficient when a business is going through an external audit by an outside CPA firm and the payroll accounting function is undergoing testing (ie. less time required by the external auditor would likely lower their bill for their services).
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Intuit
  • Since our financials are kept very up to date, it helps us compare our financial results to prior years and it is used for our internal goal setting.
  • Due to the accountant copy function, we are able to provide better service since our clients are not waiting on us to fix historical data. They can continue their operations uninterrupted.
  • The import feature certainly speeds up the process of accounting for our payroll. As previously mentioned, it takes about a minute to do our entries for payroll and check them.
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