Kofax PaperPort vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kofax PaperPort
Score 7.9 out of 10
N/A
Kofax PaperPort (formerly from Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.
$99
one-time fee per license
OpenText Documentum
Score 8.6 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
Kofax PaperPortOpenText Documentum
Editions & Modules
PaperPort Standard
$99
one-time fee per license
PaperPort Professional
$199
one-time fee per license
No answers on this topic
Offerings
Pricing Offerings
Kofax PaperPortOpenText Documentum
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPerpetual license products, there are no subscription or maintenance fees. Buy once, own forever.—
More Pricing Information
Features
Kofax PaperPortOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Kofax PaperPort
-
Ratings
OpenText Documentum
9.2
7 Ratings
11% above category average
Content capture & imaging00 Ratings10.07 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings
Document management00 Ratings9.07 Ratings
Records management00 Ratings9.07 Ratings
Content search & retrieval00 Ratings9.07 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings
Content publishing & creation00 Ratings9.07 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings
Contract lifecycle management00 Ratings9.07 Ratings
Automated workflows00 Ratings9.03 Ratings
Artificial intelligence00 Ratings9.03 Ratings
Mobile support00 Ratings9.03 Ratings
Integration00 Ratings10.03 Ratings
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Kofax PaperPortOpenText Documentum
Small Businesses
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Medium-sized Companies
MSB Docs
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Score 9.6 out of 10
MediaValet
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Score 9.9 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 5.8 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
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User Ratings
Kofax PaperPortOpenText Documentum
Likelihood to Recommend
8.7
(9 ratings)
9.0
(10 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(4 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Kofax PaperPortOpenText Documentum
Likelihood to Recommend
Kofax
Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
Read full review
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
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Pros
Kofax
  • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
  • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
  • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
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OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
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Cons
Kofax
  • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
  • When you combine two PDFs, it should retain the title of the one that's on top.
  • The send to bar should be easier to change.
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OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
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Likelihood to Renew
Kofax
PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
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OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Support Rating
Kofax
No answers on this topic
OpenText
Support is better than with ECM, but could use some improvement.
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Alternatives Considered
Kofax
I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
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OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
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Return on Investment
Kofax
  • Less amount of money is spent for filing purpose as less number of people and space are required for filing purpose now.
  • Information retrieval has become way faster as documents can be searched based on labels or on the basis of their content.
  • Lot of options to improve the quality of the scanned image.
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OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots