Likelihood to Recommend Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe
Acrobat .
Read full review Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
Read full review Pros With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these. Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them. Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format. Read full review Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds. Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum. Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism. Read full review Cons It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder. When you combine two PDFs, it should retain the title of the one that's on top. The send to bar should be easier to change. Read full review WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved. EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best. Read full review Likelihood to Renew PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
Read full review Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review Support Rating Support is better than with ECM, but could use some improvement.
Chris McCabe Technical Analyst / Technical SME / Tech Lead / Business Analyst
Read full review Alternatives Considered I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
Read full review At the time it was purchased it was one of the best, most robust solutions available on the market.
Read full review Return on Investment Less amount of money is spent for filing purpose as less number of people and space are required for filing purpose now. Information retrieval has become way faster as documents can be searched based on labels or on the basis of their content. Lot of options to improve the quality of the scanned image. Read full review After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business. It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use. Also searching, automated flows also create a bigger impact and reduce a lot manual effort. Read full review ScreenShots