What users are saying about
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52 Ratings
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Top Rated
148 Ratings

LogicMonitor

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52 Ratings
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Score 9.4 out of 100

SQL Sentry

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Top Rated
148 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

LogicMonitor

Prior to using LogicMonitor we used multiple tools to fit all our monitoring needs, with no individual tool being able to achieve that. After reviewing LogicMonitor against our other tools we found it could do the job of all these tools on its own. We then proceeded to consolidate our toolset into LogicMonitor migrating all devices away from our other tools and have had no problems since.As stated in cons, one of the current let downs for LogicMonitor is how strict the RBAC is. Some changes have been made recently to make this more flexible but one of the main things I think is needed which currently does not exist is to allow access to a limited set of data sources, as currently when you give access to logic modules the role will get access to them all.
Anonymous | TrustRadius Reviewer

SQL Sentry

It has great out-of-the-box features that make it easy to install and get it up and running right away. However, fine tuning and customization of the solution, like setting up custom alerts and notifications, needs to be someones dedicated responsibility. Because of this, we don't necessarily have the time allocated to become true subject matter experts on the tool. What we get out of the box is usually going to be the norm.
Kevin R. Zakoski | TrustRadius Reviewer

Feature Rating Comparison

SQL Performance Monitoring

LogicMonitor
SQL Sentry
9.1
Performance dashboard
LogicMonitor
SQL Sentry
9.4
Intelligent alerting
LogicMonitor
SQL Sentry
9.6
Top SQL
LogicMonitor
SQL Sentry
9.4
Historical trend data
LogicMonitor
SQL Sentry
9.3
Virtualization support
LogicMonitor
SQL Sentry
9.7

Pros

LogicMonitor

  • LogicMonitor data sources allow you to monitor practically anything. If you can convert it to data, LogicMonitor can be modified to ingest and alert on it. There are a large number of out of the box data sources that cover pretty much everything standard you want to monitor, there is a large community of users who have also published their data sources and there is the flexibility to create your own. Data sources are limited only by your imagination.
  • LogicMonitor offers the ability to monitor a broad range of devices and environments with great detail and precision. We struggled to find a software package that offered the ability to monitor both our Cloud and on-prem environments, with the detail we were looking for and at the price that we were offered. We have grown by acquisition so we are in all the Clouds as well as running a diverse set of hardware and software environments and LogicMonitor was out of the box ready to handle a vast majority of our environments.
  • LogicMonitor customer support is very responsive and willing to work on any issues that we are experiencing. Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered.
William Guertin | TrustRadius Reviewer

SQL Sentry

  • Alerting is very flexible and configurable to our needs
  • Linking alerting into third party alerting tools via PowerShell was easy
  • Collecting and rolling up SQL statements make it much easier to troubleshoot performance problems
  • Drilling into PLE and what’s happening when it drops out
  • Ease of drilling into time-frame to figure out what was the issue at that time
  • Being able to query the SentryOne database for management reports is awesome (Deadlocks and Blocking)
Louis Fritz | TrustRadius Reviewer

Cons

LogicMonitor

  • It's not "easy", but it's the "easiest" of all the tools we've used
  • One of our main products, Ubiquit Unifi, wasn't supported out of box like others were
  • No integrations with IT Glue, AutoTask Configuration Items, Warranty Master or other MSP Tools
Chad Lauterbach | TrustRadius Reviewer

SQL Sentry

  • The presentation of SQL server waits needs work. A large value on a throw away wait like cxpacket will change the scale such that an important wait like sos_schedular _yield is not readable. I have been told this is being addressed in the next release.
  • Installation of the client requires sysadmin access on the repository server for the initial install. Once the install is complete sysadmin can be removed.
  • There is a web interface but this does not have much of the functionality yet.
  • I have not found a way to view page splits over time.
Mark Lessard | TrustRadius Reviewer

Likelihood to Renew

LogicMonitor

LogicMonitor 8.0
Based on 1 answer
The only reason we would leave logicmonitor would be price. Everything else has been really really good
Anonymous | TrustRadius Reviewer

SQL Sentry

SQL Sentry 9.0
Based on 16 answers
This tool is invaluable within our organization. With the recent financial impacts to businesses across the globe related to Covid-19, we were asked if we could reduce licenses to cut costs. When we pointed out the business value that the tool brings and the risks that would be taken by not having the tool, the decision was clear. We looked elsewhere to makes cuts.
Steve Strelzyk | TrustRadius Reviewer

Usability

LogicMonitor

LogicMonitor 9.0
Based on 2 answers
It's very good. One area for improvement is the ability to group large quantities of objects together more quickly or disable alerts for specific instances completely very quickly.Alert Tuning is one of the more complex, but entirely necessary parts of the product to use keeping me from rating usability a 10.
Chad Lauterbach | TrustRadius Reviewer

SQL Sentry

SQL Sentry 8.9
Based on 11 answers
As a general rule, out of the box use of the product is very easy. With little to no experience in the platform, we were up and running with it inside of 3 days. New developers and DBAs in the organization can get a grip on how to use monitoring features inside of half an hour.
Kevin Dickover, PMP | TrustRadius Reviewer

Reliability and Availability

LogicMonitor

No score
No answers yet
No answers on this topic

SQL Sentry

SQL Sentry 7.1
Based on 2 answers
The system is working perfectly in capturing data, but we do experience issues with SQL Timeout when viewing results in the remote clients. This may be due to the fact that our monitoring service is consuming most of the CPU, and it is the same server that is hosting the SQL Repository. We could probably fix the issue by separating the SQL instance from the monitoring service.
Steve Strelzyk | TrustRadius Reviewer

Performance

LogicMonitor

No score
No answers yet
No answers on this topic

SQL Sentry

SQL Sentry 7.1
Based on 2 answers
In most cases the pages load very quickly. In our particular case, we need to do some movement of services to separate our monitoring service to separate infrastructure from the repository. When we first started with SQL Sentry on 5 licenses, we did not have any issues. Since we have now grown that to 25, we are experiencing some challenges. We do not believe this to be a tool problem
Steve Strelzyk | TrustRadius Reviewer

Support Rating

LogicMonitor

LogicMonitor 9.9
Based on 20 answers
I have only had to reach out to them a few times, but it has been a great experience every time. They do not have access into your environment until you enable support access, which is for a set amount of time. This is great because I know that my customers have data privacy unless there is a problem that needs to be addressed. When I am working on developing a new datasource they provide a sandbox account that I am able to do my work in. This allows support as needed in the sandbox environment so I do not need to allow access to production data for that process.
Anonymous | TrustRadius Reviewer

SQL Sentry

SQL Sentry 10.0
Based on 16 answers
They usually respond within a few hours and will pull in needed resources without the need for me to escalate the issue. They take the initiative to follow up. They are open to suggestions for future enhancements and actually implement them. They give the impression they want to resolve your issues.
Mark Lessard | TrustRadius Reviewer

Implementation Rating

LogicMonitor

LogicMonitor 10.0
Based on 2 answers
Pretty straight forward. Not much to say except to speak to Logicmonitor about planning your collector sizes to begin with.
Anonymous | TrustRadius Reviewer

SQL Sentry

SQL Sentry 8.5
Based on 11 answers
Understand your user base and work out security in advance. Setting up users may have been the hardest part of implementation. After that teaching the UI to IT professionals was rather easy. Setting up appropriate alerts is an ongoing process, what you get out of alerting is rather equal to what you put into it.
Kevin Dickover, PMP | TrustRadius Reviewer

Alternatives Considered

LogicMonitor

LogicMonitor is head and shoulders above anything we have used before. Traverse was the most feature-rich, but the back-end was cumbersome and problem-prone. But it was not extensible, support was lacking, and product updates were inconsistent.
James Deaton | TrustRadius Reviewer

SQL Sentry

SQL Sentry offers more features and is customize-able to fit our business needs. It has more centralized management and support. The company's technical support is also top notch. It is also worth mentioning that SentryOne Team Blog is an excellent source. One can find lots of valuable troubleshooting skills on the blog site - very educational and informational.
Jun Tang | TrustRadius Reviewer

Scalability

LogicMonitor

No score
No answers yet
No answers on this topic

SQL Sentry

SQL Sentry 7.0
Based on 1 answer
We are running 25 instances through a single monitoring service and it is able to keep up. We are finding that this many instances in our environment is about as many as can be handled. We will need to deploy additional monitoring services. Luckily, there is no additional licensing costs to deploy additional monitoring services. For us, it's just an additional Azure VM.
Steve Strelzyk | TrustRadius Reviewer

Return on Investment

LogicMonitor

  • It is great the pricing model is very flexible so it is easy to scale up and down as requirements change and fluxuate. It is also simple (less than it used to be) so fairly easy to calculate costs - no complexity around interface counts or whatnot - just number of monitored hosts.
  • Very fast to deploy so it is easy to go from a problem one day to a solution the next day - proactively identifying issues instead of responding to end user complaints.
  • LogicMonitor added a killer feature (possibly to compete with Auvik) of configuration management. However it costs a fairly substantial amount just to turn it on whether you have one device or 100. I don't get it - I think a nominal fee per device would align better with the service and customer expectations of the product.
Jason Emery | TrustRadius Reviewer

SQL Sentry

  • Better customer service as it alerts me automatically to loss of service issues so I can react and either get things fixed before it impacts the customers or to let my management know as soon as possible
  • It helps me find expensive SQL so our customers get better performance and we make better use of our resources
Tim Hermann | TrustRadius Reviewer

Screenshots

Pricing Details

LogicMonitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LogicMonitor Editions & Modules

Additional Pricing Details
Our platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.

SQL Sentry

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SQL Sentry Editions & Modules

Edition
SQL Sentry Premium$1,5001
SQL Sentry Essentials$6001
Plan Explorer (SQL Server Query Tuning)$02
SQL Sentry Premium for Azure SQL Database$3253
  1. per year per instance (annual subscription)
  2. free
  3. per year per database (annual subscription)
Additional Pricing Details
Download a free trial of SQL Sentry today: https://info.sentryone.com/sentryone-monitoring-platform-trial or sign up for a demo at https://www.sentryone.com/schedule-demo.

Rating Summary

Likelihood to Recommend

LogicMonitor
9.9
SQL Sentry
9.2

Likelihood to Renew

LogicMonitor
8.0
SQL Sentry
9.0

Usability

LogicMonitor
9.0
SQL Sentry
8.9

Reliability and Availability

LogicMonitor
SQL Sentry
7.1

Performance

LogicMonitor
SQL Sentry
7.1

Support Rating

LogicMonitor
9.9
SQL Sentry
10.0

In-Person Training

LogicMonitor
SQL Sentry
8.0

Implementation Rating

LogicMonitor
10.0
SQL Sentry
8.5

Scalability

LogicMonitor
SQL Sentry
7.0

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