What users are saying about
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185 Ratings
13 Ratings
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Score 7.7 out of 100

SAP SuccessFactors

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185 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Lumesse (Discontinued)

Lumesse is well suited for global companies, that are not too large and may get enough attention/support from other larger vendors.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Onboarding

Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.6
New hire portal
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.6
Manager tracking tools
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.0
Compliance tracking and reporting
Lumesse (Discontinued)
7.0
SAP SuccessFactors

Performance and Goals

Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.8
Corporate goal setting
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.6
Subordinate goal setting
Lumesse (Discontinued)
7.0
SAP SuccessFactors
Individual goal setting
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.9
Line-of sight-visibility
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.7
Performance tracking
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.6

Performance Management

Lumesse (Discontinued)
7.3
SAP SuccessFactors
8.1
Review status tracking
Lumesse (Discontinued)
7.0
SAP SuccessFactors
8.5
Workflow restrictions
Lumesse (Discontinued)
7.0
SAP SuccessFactors
Reporting
Lumesse (Discontinued)
8.0
SAP SuccessFactors
Performance plans
Lumesse (Discontinued)
SAP SuccessFactors
7.8
Performance improvement plans
Lumesse (Discontinued)
SAP SuccessFactors
7.7
Review reminders
Lumesse (Discontinued)
SAP SuccessFactors
7.8
Multiple review frequency
Lumesse (Discontinued)
SAP SuccessFactors
8.4

Succession Planning

Lumesse (Discontinued)
6.3
SAP SuccessFactors
7.8
Create succession plans/pools
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.9
Candidate ranking
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.4
Candidate search
Lumesse (Discontinued)
5.0
SAP SuccessFactors
8.1
Candidate development
Lumesse (Discontinued)
SAP SuccessFactors
7.8

Recruiting / ATS

Lumesse (Discontinued)
7.3
SAP SuccessFactors
5.7
Job Requisition Management
Lumesse (Discontinued)
7.0
SAP SuccessFactors
6.9
Company Website Posting
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.2
Publish to Social Media
Lumesse (Discontinued)
7.0
SAP SuccessFactors
6.4
Job Search Site Posting
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.0
Customized Application Form
Lumesse (Discontinued)
8.0
SAP SuccessFactors
Resume Management
Lumesse (Discontinued)
8.0
SAP SuccessFactors
Candidate Search
Lumesse (Discontinued)
5.0
SAP SuccessFactors
Applicant Tracking
Lumesse (Discontinued)
8.0
SAP SuccessFactors
7.1
Collaboration
Lumesse (Discontinued)
8.0
SAP SuccessFactors
Task Creation and Delegation
Lumesse (Discontinued)
8.0
SAP SuccessFactors
Email Templates
Lumesse (Discontinued)
7.0
SAP SuccessFactors
User Permissions
Lumesse (Discontinued)
7.0
SAP SuccessFactors
Notifications and Alerts
Lumesse (Discontinued)
7.0
SAP SuccessFactors
7.2
Reporting
Lumesse (Discontinued)
8.0
SAP SuccessFactors
Duplicate Candidate Prevention
Lumesse (Discontinued)
SAP SuccessFactors
6.6

Human Resource Management

Lumesse (Discontinued)
SAP SuccessFactors
7.6
Employee demographic data
Lumesse (Discontinued)
SAP SuccessFactors
7.1
Employment history
Lumesse (Discontinued)
SAP SuccessFactors
7.8
Job profiles and administration
Lumesse (Discontinued)
SAP SuccessFactors
7.1
Workflow for transfers, promotions, pay raises, etc.
Lumesse (Discontinued)
SAP SuccessFactors
7.1
Organizational charting
Lumesse (Discontinued)
SAP SuccessFactors
8.3
Organization and location management
Lumesse (Discontinued)
SAP SuccessFactors
8.2
Compliance data (COBRA, OSHA, etc.)
Lumesse (Discontinued)
SAP SuccessFactors
7.5

Payroll Management

Lumesse (Discontinued)
SAP SuccessFactors
7.5
Pay calculation
Lumesse (Discontinued)
SAP SuccessFactors
8.3
Support for external payroll vendors
Lumesse (Discontinued)
SAP SuccessFactors
7.0
Benefit plan administration
Lumesse (Discontinued)
SAP SuccessFactors
7.9
Direct deposit files
Lumesse (Discontinued)
SAP SuccessFactors
7.5
Salary revision and increment management
Lumesse (Discontinued)
SAP SuccessFactors
8.0
Reimbursement management
Lumesse (Discontinued)
SAP SuccessFactors
6.7

Leave and Attendance Management

Lumesse (Discontinued)
SAP SuccessFactors
8.4
Approval workflow
Lumesse (Discontinued)
SAP SuccessFactors
8.9
Balance details
Lumesse (Discontinued)
SAP SuccessFactors
8.4
Annual carry-forward and encashment
Lumesse (Discontinued)
SAP SuccessFactors
8.0

Employee Self Service

Lumesse (Discontinued)
SAP SuccessFactors
8.0
View and generate pay and benefit information
Lumesse (Discontinued)
SAP SuccessFactors
8.0
Update personal information
Lumesse (Discontinued)
SAP SuccessFactors
8.1
View company policy documentation
Lumesse (Discontinued)
SAP SuccessFactors
7.7
Employee recognition
Lumesse (Discontinued)
SAP SuccessFactors
7.6
View job history
Lumesse (Discontinued)
SAP SuccessFactors
8.4

Asset Management

Lumesse (Discontinued)
SAP SuccessFactors
7.5
Tracking of all physical assets
Lumesse (Discontinued)
SAP SuccessFactors
7.5

HR Reporting

Lumesse (Discontinued)
SAP SuccessFactors
6.1
Report builder
Lumesse (Discontinued)
SAP SuccessFactors
6.3
Pre-built reports
Lumesse (Discontinued)
SAP SuccessFactors
5.9
Ability to combine HR data with external data
Lumesse (Discontinued)
SAP SuccessFactors
6.2

Pros

Lumesse (Discontinued)

  • It has open text boxes to add notes, on the individual candidate home page. Which is helpful when making a quick look at an individual, these notes are very obvious.
  • It has a search function; however it lacks a wild card (*); so if a req or candidate are spelled differently or referred to differently, there is no way to find them
  • Its a simple, no frills lay out
Megan Timm | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

Lumesse (Discontinued)

  • I have found the system to be very inconsistent and "buggy", for lack of a better term. Today I searched for an internal requisition number and the system could not find the data. I found it by scrolling through manually, and verified that I had entered the information precisely as it appeared. There seems to be no explanation as to why it could not locate this particular entry, but I have been able to use the function without a problem in other instances.
  • The navigation is not intuitive or user-friendly. It takes an exorbitant amount of clicks to accomplish a task. Each action is confusing and time-consuming.
  • The system requires a large amount of redundant information in order to enter a job and does not auto-populate. If I indicate a position is located in Chicago, it would logically follow that the state is "Illinois", the country is "United States", and the currency is "USD". I have to manually input these details in both the requisition as well as the separate job advertisement page.
  • Changes to the job requisition are not reflected in the job advertisement, as they are separate entities. If you need to make a change, you have to update the details twice.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

Lumesse (Discontinued)

Lumesse (Discontinued) 3.3
Based on 5 answers
This seems to work for us because of all the things we can do with the system (i.e. create all kinds of reports).
Kay Vann | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Lumesse (Discontinued)

Lumesse (Discontinued) 7.0
Based on 1 answer
No answer on this topic is available.

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Support Rating

Lumesse (Discontinued)

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 6.9
Based on 16 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lumesse (Discontinued)

Lumesse is an average to abover average ATS in my opinion. We work with Lumesse because they came to us with our new client. I don't have an overall issue with Lumesse like I do with some other ATS's.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Return on Investment

Lumesse (Discontinued)

  • Decreased employee efficiency -- There are so many steps to create an entry that our recruiters use the system as little as possible. We had hoped to use Lumesse for centralizing information and reporting, but have not been able to do so. Instead, each recruiter keeps a separate Excel sheet, defeating the purpose of having an ATS in the first place. We only use Lumesse to post to our website now. We are very disappointed.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Pricing Details

Lumesse (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lumesse (Discontinued)
6.7
SAP SuccessFactors
6.9

Likelihood to Renew

Lumesse (Discontinued)
3.3
SAP SuccessFactors
7.0

Usability

Lumesse (Discontinued)
7.0
SAP SuccessFactors
8.0

Support Rating

Lumesse (Discontinued)
SAP SuccessFactors
6.9

Online Training

Lumesse (Discontinued)
SAP SuccessFactors
8.0

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