What users are saying about

NexusPayables vs Webexpenses

NexusPayables
2 Ratings
Webexpenses
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Top Rated
564 Ratings

NexusPayables

2 Ratings
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Score 7 out of 100

Based on 2 reviews and ratings

Webexpenses

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Top Rated
564 Ratings
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Score 8.9 out of 100

Based on 564 reviews and ratings

Likelihood to Recommend

NexusPayables

NexusPayables is well suited for your invoice tracking and payments, especially for medium to large businesses. I would not recommend for smaller companies because I don't see the value for them. Once trained, the system is useful. However, the user interface is confusing without proper training and is not user-friendly. I highly suggest businesses invest in a specific set of people to be trained so that they can teach others to use the program.

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Stephanie MacMillan | TrustRadius Reviewer
Stephanie MacMillan
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Webexpenses

Good for small amounts of claims and good for on-the-go situations using the mobile app. The web based system is handy for larger claims if one has the images of receipts already loaded onto the computer. I managed to get the claim for my lunch submitted before I had drunk my espresso, assigning it to the right cost code and department. Less good with more complicated claims in my case; I couldn't change the overall cost code so the claim went to the wrong manager for confirmation

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

NexusPayables

  • Invoice Tracking
  • Invoice review

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Stephanie MacMillan | TrustRadius Reviewer
Stephanie MacMillan
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Webexpenses

  • The main thing which I really like about this platform is the process. It's so easy to make a expense claim.
  • Easy to navigate through and isn't time consuming.
  • Allows you to organise claims easy, make amendments and keeps all submitted claims on file for reference.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

NexusPayables

  • Not very user-friendly
  • Not intuitive

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Stephanie MacMillan | TrustRadius Reviewer
Stephanie MacMillan
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Webexpenses

  • One of the main issues we find is that some users find it difficult to navigate. Large expense claims can take quite a while to complete so we recommend either compiling claims as you go, or submitting more frequent smaller claims
  • The system doesn't give a warning when fuel rates expire. This means that users are not able to claim mileage as they don't have a valid fuel rate associated with their vehicle. This is the single most common cause when people tell me the system isn't working.
  • It is not always clear when a receipt has been added to the claim as there are various ways of doing it. The save button could be more obvious on some screens.

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

NexusPayables

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.2
Based on 1 answer
Not much desire to use any alternative.

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

NexusPayables

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.5
Based on 297 answers
It's usability is fine but could definitely be improved. The hovering over invoices will sometimes show an invoice (useful), other times download the invoice (irritating!). It would be good to have the option to do either. The invoice when it shows is sometimes too small to read properly so an expand would be useful (when filling in the expenses details). When you have to add an invoice retrospectively it's quite difficult and doesn't work well.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

NexusPayables

NexusPayables 6.0
Based on 2 answers
NexusPayables FAQ and Help sections are not extraordinarily helpful. They will answer some questions, but most often, I have to bother my accounting co-workers because of the way the system is set up NexusPayables themselves can't help me most of the time. They tell me to refer to the program administrator.

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Stephanie MacMillan | TrustRadius Reviewer
Stephanie MacMillan
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Webexpenses

Webexpenses 8.6
Based on 221 answers
I have had to contact customer support a couple of times and each time my concerns were resolved and they always had an answer for what I needed. They also follow up to guarantee that they have helped you completely and that you are satisfied.

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Anonymous | TrustRadius Reviewer
Verified User
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Online Training

NexusPayables

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 6.0
Based on 1 answer
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

NexusPayables

Our company uses both at the moment, and I find that Concur Invoice is a much more user-friendly interface that is easy to use, easy to navigate, and extremely efficient. Unfortunately, we only use Concur Invoice for personal expenses and company credit card reconciliations at the moment, which is why we use NexusPayables for vendors.

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Stephanie MacMillan | TrustRadius Reviewer
Stephanie MacMillan
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Webexpenses

We have in the past used printed claim documents and staff would fill them out and attach physical copies of receipts to them. We would then have to chase physical signatures from the managers and directors before processing them, so this is our first proper expenses system.

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

NexusPayables

  • Tracking of income
  • Tracking of profit

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Stephanie MacMillan | TrustRadius Reviewer
Stephanie MacMillan
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Webexpenses

  • As a end user, it has provided a positive impact as it's enabled me to spend as little time as possible in order to complete my request.
  • For my manager, it has provided a positive impact as they were able to review and approve my requests in a matter of seconds so they can get back to their job.
  • For the HR and finance teams, it has provided a positive impact as it seems that the system is fully managed and requires minimal admin on the behalf of these internal teams.

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Anonymous | TrustRadius Reviewer
Verified User
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Screenshots

NexusPayables

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Pricing Details

NexusPayables

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Webexpenses

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250*

* starting price for implementation.

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