What users are saying about
17 Ratings
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Top Rated
906 Ratings
17 Ratings
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Score 7.9 out of 100

UltiPro

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Top Rated
906 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Novatime

I believe that Novatime would be well suited for a business that has multiple people working the same or similar shifts. I would think that such places like a fast-food restaurant, hotel/hospitality industry, movie theater, and/or retail store would be a place where something like this would be a place where this software might flourish. In small businesses that have personalized care settings and jobs where the hours may change from day to day, I would recommend this particular timekeeping software.
Anonymous | TrustRadius Reviewer

UltiPro

Day to day payroll support is phenomenal. We also have a great CRM, Jay S., who always has our back, understands our account, and helps escalate appropriately and quickly. Many of the applications are bolt-ons and the cohesiveness of the overall product isn't there. Each system has a different look, different feel, different support team, etc. Reporting is also another pain point. Unless you are a professional report writer, BI is very complicated to understand and build reports. Also, very time-consuming. A better dashboard reporting/data warehouse view would be nice. As well as a simple query tool for nontechnical individuals.
Ann Aguirre | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Novatime
UltiPro
8.2
Employee demographic data
Novatime
UltiPro
8.9
Employment history
Novatime
UltiPro
8.3
Job profiles and administration
Novatime
UltiPro
8.5
Workflow for transfers, promotions, pay raises, etc.
Novatime
UltiPro
8.3
Organizational charting
Novatime
UltiPro
7.4
Organization and location management
Novatime
UltiPro
8.3
Compliance data (COBRA, OSHA, etc.)
Novatime
UltiPro
7.8

Payroll Management

Novatime
UltiPro
8.4
Pay calculation
Novatime
UltiPro
8.6
Support for external payroll vendors
Novatime
UltiPro
8.0
Off-cycle/On-Demand payment
Novatime
UltiPro
8.1
Benefit plan administration
Novatime
UltiPro
8.2
Direct deposit files
Novatime
UltiPro
9.2
Salary revision and increment management
Novatime
UltiPro
8.3
Reimbursement management
Novatime
UltiPro
8.7

Leave and Attendance Management

Novatime
UltiPro
7.6
Approval workflow
Novatime
UltiPro
7.8
Balance details
Novatime
UltiPro
7.6
Annual carry-forward and encashment
Novatime
UltiPro
7.3

Employee Self Service

Novatime
UltiPro
8.6
View and generate pay and benefit information
Novatime
UltiPro
9.0
Update personal information
Novatime
UltiPro
9.1
View company policy documentation
Novatime
UltiPro
8.3
Employee recognition
Novatime
UltiPro
7.8
View job history
Novatime
UltiPro
8.7

Asset Management

Novatime
UltiPro
7.0
Tracking of all physical assets
Novatime
UltiPro
7.0

HR Reporting

Novatime
UltiPro
7.7
Report builder
Novatime
UltiPro
7.9
Pre-built reports
Novatime
UltiPro
7.8
Ability to combine HR data with external data
Novatime
UltiPro
7.3

Onboarding

Novatime
UltiPro
8.5
New hire portal
Novatime
UltiPro
8.6
Manager tracking tools
Novatime
UltiPro
8.4

Performance and Goals

Novatime
UltiPro
7.6
Corporate goal setting
Novatime
UltiPro
7.6
Individual goal setting
Novatime
UltiPro
7.8
Line-of sight-visibility
Novatime
UltiPro
7.3
Performance tracking
Novatime
UltiPro
7.8

Performance Management

Novatime
UltiPro
7.7
Performance plans
Novatime
UltiPro
7.6
Performance improvement plans
Novatime
UltiPro
7.5
Review status tracking
Novatime
UltiPro
8.0
Review reminders
Novatime
UltiPro
7.6
Multiple review frequency
Novatime
UltiPro
7.8

Succession Planning

Novatime
UltiPro
7.4
Create succession plans/pools
Novatime
UltiPro
7.1
Candidate ranking
Novatime
UltiPro
7.5
Candidate search
Novatime
UltiPro
7.6
Candidate development
Novatime
UltiPro
7.1

Recruiting / ATS

Novatime
UltiPro
7.9
Job Requisition Management
Novatime
UltiPro
8.0
Company Website Posting
Novatime
UltiPro
8.4
Publish to Social Media
Novatime
UltiPro
7.9
Job Search Site Posting
Novatime
UltiPro
7.9
Duplicate Candidate Prevention
Novatime
UltiPro
7.0
Applicant Tracking
Novatime
UltiPro
8.1
Notifications and Alerts
Novatime
UltiPro
7.6

Pros

Novatime

  • Processing payroll is quite simple.
  • PTO request off is straight forward.
  • It's rather intuitive in use.
Anonymous | TrustRadius Reviewer

UltiPro

  • Business Intelligence reporting: it allows for point in time and can report on all data fields within the database.
  • Salary Planning: this has allowed us to take a completely manual process with excel spreadsheets and make it an online process with approvals and workflows. Once approved the data automatically flows over to the employee's HR record. This has saved a lot of time for the managers, Human Resources, and Payroll.
  • On boarding: we have taken a paper process and made it completely paperless.
  • Configurable: the ability to create our own fields for data specific to us, and place those fields on current screens for updating and reporting.
Tracy Ratcliffe | TrustRadius Reviewer

Cons

Novatime

  • You cannot write your own reports. All of the reports are canned ones and if you want one that is not included, you have to go through their design team and pay for it to be added to the list.
  • Since they have "upgraded" their tabs and added things to their pages, their site has slowed down and it takes much longer for some of their pages to load because of the amount of information that is now stored on each of their individual pages. It is nice to have all that information on one page, but it does take longer for it to come up.
  • The scheduling system is set up for organizations that have set schedules and/or multiple people on the same schedule (i.e. 3 people who work 9-3; 5 people who work 3-7; 4 people who work 4-11). If you have only one person who works each individual shift, the scheduling feature is not as helpful. It still works to show actual vs. worked hours and such; however, it will not work as easily to help fill in missing spots if one of your employees is on leave and/or absent.
Jennifer Steffens | TrustRadius Reviewer

UltiPro

  • With the training feature, you can get to it from the main UltiPro login, but you can't get back to the main screen in UltiPro from the training menu. It's a one way link.
  • Setting up security access is very individual. This can be good so that you can define what each user actually needs, but it is tedious so that you can't just assign a pre-defined set of rules for a role and assign it to a list of individuals wholesale.
  • The benefits administration feature would be better if it would total up your costs for you as you chose your benefits from the available lists. You don't get a total until the end, which isn't ideal.
Mallori Barg | TrustRadius Reviewer

Likelihood to Renew

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.8
Based on 177 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Novatime

Novatime 7.0
Based on 1 answer
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day.On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due.Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
Jennifer Steffens | TrustRadius Reviewer

UltiPro

UltiPro 8.5
Based on 103 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.2
Based on 60 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.4
Based on 159 answers
UltiPro, for the most part, seems to run pretty well, but there are times when it slows down. Simply logging out and back in will fix this problem, but it can be annoying. This seems to happen when I am going through a lot of different pages pretty quickly for a long period of time.
Adam Jolley | TrustRadius Reviewer

Support Rating

Novatime

Novatime 8.5
Based on 4 answers
We have a great team of guys that are always willing to go the extra mile and keep everyone happy with professional and friendly service.
Adam Bander | TrustRadius Reviewer

UltiPro

UltiPro 7.9
Based on 319 answers
My favorite part of the support is that here is a rapid response number that we can call if we have a payroll related issue and will be able to speak to a real person to get our issue addressed.
Bonnie Downey | TrustRadius Reviewer

In-Person Training

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 81 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.6
Based on 179 answers
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Robert W. Staples, III., P.E. | TrustRadius Reviewer

Implementation Rating

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 8.7
Based on 72 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Novatime

Ascentis Timekeeper is superior in it's ability in its configuration of highly complex organizational policies.
Karen Halladay SPHR, SHRM-SCP, CCP, CTM | TrustRadius Reviewer

UltiPro

Payroll is key for me, and UltiPro has that sewn up as far as efficiency and accuracy. I wouldn't consider anyone else at this point and I will never go back to mainframe processing again.
Michelle Ober | TrustRadius Reviewer

Scalability

Novatime

No score
No answers yet
No answers on this topic

UltiPro

UltiPro 9.0
Based on 78 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Novatime

  • Customer service
  • HR support
Anonymous | TrustRadius Reviewer

UltiPro

No answers on this topic

Screenshots

Pricing Details

Novatime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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