What users are saying about
6 Ratings
6 Ratings
6 Ratings
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Score 6.6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.7 out of 100

Likelihood to Recommend

SalesGenius

Genius is well-suited for a smaller company looking to do one-off campaigns and not necessarily needing to track within a separate system. For example, the professional version of Salesforce is probably an ideal size for Genius. For a more enterprise/larger company I wouldn't suggest Genius be used.
Jessie Mead | TrustRadius Reviewer

Springbot

Well Suited For:
  • Small businesses with small marketing teams.
  • Shopify Customers.
  • Small businesses that want more reporting/segmented lists.
  • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
Less appropriate
  • Customer who are currently using Klaviyo.
  • Business who do not have a Shopify website.
Alex Mills | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

SalesGenius
Springbot
5.7
WYSIWYG email editor
SalesGenius
Springbot
5.5
Dynamic content
SalesGenius
Springbot
5.8
Ability to test dynamic content
SalesGenius
Springbot
4.0
Landing pages
SalesGenius
Springbot
8.2
A/B testing
SalesGenius
Springbot
5.8
Mobile optimization
SalesGenius
Springbot
5.5
Email deliverability reporting
SalesGenius
Springbot
5.5
List management
SalesGenius
Springbot
5.8
Triggered drip sequences
SalesGenius
Springbot
5.5

Lead Management

SalesGenius
Springbot
7.3
Lead nurturing
SalesGenius
Springbot
5.5
Lead scoring and grading
SalesGenius
Springbot
9.1
Data quality management
SalesGenius
Springbot
5.5
Automated sales alerts and tasks
SalesGenius
Springbot
9.1

Campaign Management

SalesGenius
Springbot
5.9
Calendaring
SalesGenius
Springbot
5.5
Event/webinar marketing
SalesGenius
Springbot
6.4

Social Media Marketing

SalesGenius
Springbot
4.0
Social sharing and campaigns
SalesGenius
Springbot
3.6
Social profile integration
SalesGenius
Springbot
4.4

Reporting & Analytics

SalesGenius
Springbot
5.8
Dashboards
SalesGenius
Springbot
5.8
Standard reports
SalesGenius
Springbot
5.8
Custom reports
SalesGenius
Springbot
5.8

Platform & Infrastructure

SalesGenius
Springbot
7.2
API
SalesGenius
Springbot
5.8
Role-based workflow & approvals
SalesGenius
Springbot
8.2
Customizability
SalesGenius
Springbot
7.3
Integration with Salesforce.com
SalesGenius
Springbot
7.3
Integration with Microsoft Dynamics CRM
SalesGenius
Springbot
7.3
Integration with SugarCRM
SalesGenius
Springbot
7.3

Pros

SalesGenius

  • Genius helped by giving our company easy access to social sharing tools, and a streamlined process for developing unique URL's, tracking, and an intuitive dashboard reporting system. It's well designed UX makes it easy to train new employees to use.
  • As an analytics person, data is important to me. However, website tagging can be an enormous time commitment. Genius helped by allowing our company to get client sites tagged in order to track in-depth analytics and develop more sophisticated engagement metrics.
  • Email solutions worked wonders, by automating the customized email process and including it in the same application that we use for our other marketing channels.
Jeremy Shabtai | TrustRadius Reviewer

Springbot

  • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
  • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
  • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
  • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
  • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
  • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
Melissa Best | TrustRadius Reviewer

Cons

SalesGenius

  • CRM Integration - Although Genius was great at tracking individual activity, there wasn't a way to pull over specific campaign details (ie, bounces, deliverables, statistics, charts). Our end-users not participating in the direct campaign had no way of knowing the results from within Salesforce.
  • Communication - I had a difficult time contacting Genius when I had issues or questions.
Jessie Mead | TrustRadius Reviewer

Springbot

  • After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side.
  • After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that.
  • They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan.
  • I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system.
Raymond Smith | TrustRadius Reviewer

Likelihood to Renew

SalesGenius

SalesGenius 2.1
Based on 2 answers
Platform replaces many of the tools we used to use, creating efficiencies. Only reason not to renew is if another product comes along with a lower price tag.
Jeremy Shabtai | TrustRadius Reviewer

Springbot

No score
No answers yet
No answers on this topic

Usability

SalesGenius

SalesGenius 7.0
Based on 1 answer
Extremely user friendly as a stand-alone marketing platform.
Jessie Mead | TrustRadius Reviewer

Springbot

Springbot 5.0
Based on 4 answers
Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.
Anonymous | TrustRadius Reviewer

Support Rating

SalesGenius

No score
No answers yet
No answers on this topic

Springbot

Springbot 5.8
Based on 3 answers
We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
Alex Mills | TrustRadius Reviewer

Alternatives Considered

SalesGenius

Pardot is within the Salesforce CRM, so solves many issues for us as far as our employees seeing direct results. Genius is more suited for the larger, enterprise company, whereas Genius is better for a smaller team. Both are extremely efficient, just target a different business size/purpose.
Jessie Mead | TrustRadius Reviewer

Springbot

Springbit is more expensive, more complicated and delivered less.
Anonymous | TrustRadius Reviewer

Return on Investment

SalesGenius

  • Training new hires has become significantly more efficient due to ease of use.
  • Increased website engagement metrics across the board.
Jeremy Shabtai | TrustRadius Reviewer

Springbot

  • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
  • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
  • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
Melissa Best | TrustRadius Reviewer

Screenshots

Pricing Details

SalesGenius

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesGenius Editions & Modules

Edition
Startups$4001
Small Teams$8001
The Big Guns$12001
  1. per month
Additional Pricing Details

Springbot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Springbot Editions & Modules

Edition
Platform Base Package$199/month1
  1. for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Additional Pricing Details
See website for pricing calculator for additional pricing options.

Rating Summary

Likelihood to Recommend

SalesGenius
6.0
Springbot
4.8

Likelihood to Renew

SalesGenius
2.1
Springbot

Usability

SalesGenius
7.0
Springbot
5.0

Support Rating

SalesGenius
Springbot
5.8

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