Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Sales Cloud
Score 8.2 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
ZoomInfo Sales
Score 8.1 out of 10
N/A
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.N/A
Pricing
SAP Sales CloudZoomInfo Sales
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SAP Sales CloudZoomInfo Sales
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Sales CloudZoomInfo Sales
Considered Both Products
SAP Sales Cloud
Chose SAP Sales Cloud
Salesloft is much more better in integrations but fails in work management flow , the cadence for automated emails is restricted and not many customizations could be made but SAP Sales Cloud inventory of emails that can be used for different prospects and reaching the right …
ZoomInfo Sales

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SAP Sales CloudZoomInfo Sales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SAP Sales Cloud
7.9
101 Ratings
3% above category average
ZoomInfo Sales
-
Ratings
Customer data management / contact management8.399 Ratings00 Ratings
Workflow management8.299 Ratings00 Ratings
Territory management8.287 Ratings00 Ratings
Opportunity management8.695 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.192 Ratings00 Ratings
Contract management7.394 Ratings00 Ratings
Quote & order management7.991 Ratings00 Ratings
Interaction tracking8.294 Ratings00 Ratings
Channel / partner relationship management6.792 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SAP Sales Cloud
7.3
85 Ratings
3% below category average
ZoomInfo Sales
-
Ratings
Case management6.382 Ratings00 Ratings
Call center management7.777 Ratings00 Ratings
Help desk management7.978 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SAP Sales Cloud
7.5
89 Ratings
1% below category average
ZoomInfo Sales
-
Ratings
Lead management7.388 Ratings00 Ratings
Email marketing7.878 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SAP Sales Cloud
7.3
95 Ratings
4% below category average
ZoomInfo Sales
-
Ratings
Task management7.691 Ratings00 Ratings
Billing and invoicing management6.978 Ratings00 Ratings
Reporting7.386 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SAP Sales Cloud
7.4
95 Ratings
3% below category average
ZoomInfo Sales
-
Ratings
Forecasting7.488 Ratings00 Ratings
Pipeline visualization6.889 Ratings00 Ratings
Customizable reports8.092 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SAP Sales Cloud
7.6
92 Ratings
0% above category average
ZoomInfo Sales
-
Ratings
Custom fields7.992 Ratings00 Ratings
Custom objects7.489 Ratings00 Ratings
Scripting environment8.080 Ratings00 Ratings
API for custom integration7.383 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SAP Sales Cloud
8.6
96 Ratings
3% above category average
ZoomInfo Sales
-
Ratings
Single sign-on capability9.092 Ratings00 Ratings
Role-based user permissions8.290 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SAP Sales Cloud
7.4
67 Ratings
2% above category average
ZoomInfo Sales
-
Ratings
Social data8.067 Ratings00 Ratings
Social engagement6.965 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SAP Sales Cloud
8.1
82 Ratings
12% above category average
ZoomInfo Sales
-
Ratings
Marketing automation8.078 Ratings00 Ratings
Compensation management8.366 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SAP Sales Cloud
8.2
82 Ratings
9% above category average
ZoomInfo Sales
-
Ratings
Mobile access8.282 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
7.8
660 Ratings
3% above category average
Advanced search00 Ratings8.0653 Ratings
Identification of new leads00 Ratings7.8615 Ratings
List quality00 Ratings7.3641 Ratings
List upload/download00 Ratings8.0604 Ratings
Ideal customer targeting00 Ratings7.7608 Ratings
Load time/data access00 Ratings7.9631 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
7.7
654 Ratings
2% above category average
Contact information00 Ratings7.4653 Ratings
Company information00 Ratings7.8649 Ratings
Industry information00 Ratings7.9624 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
7.5
640 Ratings
2% above category average
Lead qualification process00 Ratings8.052 Ratings
Smart lists and recommendations00 Ratings7.452 Ratings
Salesforce integration00 Ratings8.3436 Ratings
Company/business profiles00 Ratings7.6607 Ratings
Alerts and reminders00 Ratings7.4408 Ratings
Data hygiene00 Ratings6.6577 Ratings
Automatic data refresh00 Ratings6.8496 Ratings
Tags00 Ratings7.5433 Ratings
Filters and segmentation00 Ratings7.9586 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
SAP Sales Cloud
-
Ratings
ZoomInfo Sales
6.4
210 Ratings
16% below category average
Sales email templates00 Ratings6.8207 Ratings
Append emails to records00 Ratings5.925 Ratings
Best Alternatives
SAP Sales CloudZoomInfo Sales
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Lead411
Lead411
Score 9.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Lead411
Lead411
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
D&B Hoovers
D&B Hoovers
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Sales CloudZoomInfo Sales
Likelihood to Recommend
8.5
(112 ratings)
8.1
(681 ratings)
Likelihood to Renew
9.0
(7 ratings)
7.5
(16 ratings)
Usability
6.8
(7 ratings)
8.7
(4 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.8
(10 ratings)
8.0
(3 ratings)
Online Training
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
7.6
(48 ratings)
Product Scalability
8.3
(72 ratings)
-
(0 ratings)
User Testimonials
SAP Sales CloudZoomInfo Sales
Likelihood to Recommend
SAP
SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
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ZoomInfo
ZoomInfo is well-suited for sales and marketing teams. The sales team can use it for research and prospecting, while marketing can use it for nurturing new prospects or previously prospected ones.Overall, ZoomInfo is a tool tailor-crafted for business and sales development teams. It helps them approach new prospects every day, even when contact numbers are not readily available.
Read full review
Pros
SAP
  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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ZoomInfo
  • Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies.
  • Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo
  • Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want
  • Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app.
Read full review
Cons
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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ZoomInfo
  • For initial users, the system can be a little overwhelming. A ZoomInfor SalesOS Basics guide could be beneficial to keep new users from feeling lost amongst all the options.
  • Clearer instructions on how to set targeted search parameters for inbound information would be beneficial.
Read full review
Likelihood to Renew
SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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ZoomInfo
With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
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Usability
SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
ZoomInfo
ZoomInfo is my go to service. This connected with Linkedin Recruiter has been an amazing tool to use in gaining some very useful and strong connections
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Reliability and Availability
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
ZoomInfo
No answers on this topic
Support Rating
SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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ZoomInfo
I would give it a higher rating but they keep changing our account managers.
Read full review
Online Training
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
ZoomInfo
No answers on this topic
Implementation Rating
SAP
The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
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ZoomInfo
No answers on this topic
Alternatives Considered
SAP
We went with SAP Sales Cloud over Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
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ZoomInfo
The size of data base, the bounce rate and accuracy. The extra features that you can have and the customer service. Whenever I have a question or help with something, my account manager is always available to help. And most importantly, the difference was the price. Although Zoominfo is not cheapest, it is the best value for your money.
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Scalability
SAP
As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
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ZoomInfo
No answers on this topic
Return on Investment
SAP
  • Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities.
  • Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period.
  • Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity.
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ZoomInfo
  • Negative - In my experience, exports error but credits deduct. Trying to get these credits back, good luck getting a customer service rep to assist.
  • Negative - In my experience, information provided for 0-5 employee companies inaccurate
  • Negative - In my opinion, due to not being able to get the information and not honoring their guarantee, no revenue goals were met.
  • Negative - I feel, for this size prospect, there is no time savings. You will still need to manually research the company on other sites or by cold calling to get the missing information.
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ScreenShots