Satmetrix (discontinued) vs. SnapEngage
Satmetrix (discontinued) vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
Satmetrix (discontinued) | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
Satmetrix (discontinued) | SnapEngage | |
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Top Pros |
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Top Cons |
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Satmetrix (discontinued) | SnapEngage | ||||||||||||||||||
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Chat Analytics and Reports |
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Satmetrix (discontinued) | SnapEngage | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Qualaroo Score 6.6 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | DocuWare Score 9.2 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Satmetrix (discontinued) | SnapEngage | |
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Likelihood to Recommend | 4.0 (7 ratings) | 7.9 (14 ratings) |
Likelihood to Renew | 5.1 (5 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
Satmetrix (discontinued) | SnapEngage | |
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Likelihood to Recommend | Discontinued Products | SnapEngage |
Pros | Discontinued Products | SnapEngage |
Cons | Discontinued Products | SnapEngage |
Likelihood to Renew | Discontinued Products | SnapEngage |
Support Rating | Discontinued Products No answers on this topic | SnapEngage |
Alternatives Considered | Discontinued Products | SnapEngage |
Return on Investment | Discontinued Products | SnapEngage |
ScreenShots | SnapEngage Screenshots |