Symantec Endpoint Security vs. Webroot Email Security Powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Symantec Endpoint Security
Score 7.5 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Webroot Email Security Powered by Zix
Score 8.7 out of 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…N/A
Pricing
Symantec Endpoint SecurityWebroot Email Security Powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Symantec Endpoint SecurityWebroot Email Security Powered by Zix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Symantec Endpoint SecurityWebroot Email Security Powered by Zix
Top Pros
Top Cons
Features
Symantec Endpoint SecurityWebroot Email Security Powered by Zix
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Symantec Endpoint Security
7.8
37 Ratings
Webroot Email Security Powered by Zix
-
Ratings
Anti-Exploit Technology8.031 Ratings00 Ratings
Endpoint Detection and Response (EDR)8.334 Ratings00 Ratings
Centralized Management8.235 Ratings00 Ratings
Hybrid Deployment Support7.325 Ratings00 Ratings
Infection Remediation7.134 Ratings00 Ratings
Vulnerability Management7.731 Ratings00 Ratings
Malware Detection8.335 Ratings00 Ratings
User Ratings
Symantec Endpoint SecurityWebroot Email Security Powered by Zix
Likelihood to Recommend
6.9
(64 ratings)
8.3
(27 ratings)
Likelihood to Renew
9.1
(4 ratings)
10.0
(1 ratings)
Usability
9.1
(5 ratings)
8.0
(27 ratings)
Availability
9.0
(4 ratings)
-
(0 ratings)
Support Rating
1.2
(21 ratings)
9.0
(4 ratings)
Implementation Rating
6.4
(2 ratings)
-
(0 ratings)
User Testimonials
Symantec Endpoint SecurityWebroot Email Security Powered by Zix
Likelihood to Recommend
Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Webroot, an OpenText company
I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.
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Pros
Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Webroot, an OpenText company
  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
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Likelihood to Renew
Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Broadcom
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
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Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Reliability and Availability
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Webroot, an OpenText company
No answers on this topic
Support Rating
Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Implementation Rating
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Webroot, an OpenText company
No answers on this topic
Alternatives Considered
Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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Webroot, an OpenText company
  • Recommended Zix as secure email resource to the salesforce and seems to have been nicely adopted.
  • Peace of mind that some emails are hopefully getting encrypted and that we are more secure than we were before...sometimes. Again, there should be some indication to the sender that their information was sent securely. Even if it is a pop up or something.
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