TrustRadius Tool To Rule Them AllAgoraPulse is being used for all our company social media accounts and all our clients' accounts. We use it for community management, replying to messages, planning content, and reporting. It allows our community managers to moderate comments and flag ones they are not comfortable with for follow up by a manager. We also love the rubust and RELIABLE reporting. That is something we have not found in other services. Another feature we love is that you can post traditionally or set up Evergreen content categories.,The reporting covers all the metrics you need and allows you to modify the reports as you wish by downloading them as a PowerPoint file. One of the main things we love about AgoraPulse is that they seem to have high standards for their quality control and customer service. They don't roll out new features unless they work 100% and if there is an issue they are on top of it right away and with ample communication. No more wondering if you've seen every comment or message. AgoraPulse's system allows you to ensure you have responded to every item no matter what the client has done on their end.,I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts. I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team. I would like the ability to create and save hashtag groups for each profile.,10,2,AgoraPulse has allowed me to hand off tasks, that took up a lot of my time, confidently to lesser paid employees so that I can spend my time growing the business.,MavSocial, Buffer, Sprout Social, eClincher, Hootsuite Free, Sendible and MeetEdgar,AsanaFinally, a Platform that Solves All My Social Media NeedsAgoraPulse is used for our social media scheduling and user interaction. It saves a lot of time in the scheduling process by being able to share easily across platforms. I can easily upload months' worth of content at one time and customize the posts to include my own imagery, titles, or descriptions.,Easily and quickly upload as many pieces of content as I want, rather than upload one at a time. The preview feature gives me great confidence that I know exactly what people will see when I post. Customer service is very responsive and quick to help. I can easily perform social listening to follow more than just my own platforms.,The mobile app is not nearly as intuitive as the desktop platform, making it frustrating to use on the go. It would be great if they had various features that platforms have like polling, GIFs, and more.,9,3,AgoraPulse has saved me a large amount of time by allowing me to schedule in advance and post across multiple platforms simultaneously. The ability to swap out images and/or titles has allowed me to better customize the end product while getting a full preview prior to posting. I can more easily respond to engagement from multiple platforms all in one easy-to-use place.,Hootsuite Pro, Buffer and CoSchedule,Marketo, Adobe Photoshop, BitlyAgoraPulse to keep your social media marketing alive and thriving.I currently use AgoraPulse to manage our three major social media platforms: Instagram, Facebook, and Twitter. I use it to organize, track, and create posts simultaneously across all platforms. Only our social media marketing is being run by AgoraPulse. It allows me to see an overview of our social media strategy, analyze our analytics, and group our posts by subject. It's very helpful for saving time and allowing me to spend my time on other marketing projects.,The interface is especially clean and easy to navigate. Notifications are easy to see and find. Scrolling through collected data and interpreting information is simple. Toggling between platforms for similar information is straightforward.,I would like to be able to post videos to Instagram via AgoraPulse and multiple images.,9,1,We have seen an increase in our audience and our audience interactions. We have seen an increase in our sales and customer queries about offerings. We have reduced the amount of time needed to successfully manage social media accounts.,Hootsuite FreeGreat for social media managersAgoraPulse has been incredibly easy to learn to use, and makes life so much easier. Reports are created to keep track of growth and analytics, which is fantastic for monthly social updates to send around to the team. A lot of customers also turn to social media to use as a customer care platform, and AgoraPulse is fantastic as a tool to respond to these enquiries promptly, which is what we used religiously before we outsourced customer care. Their scheduling tool for Facebook and Twitter is also incredibly useful and makes life easier, especially to schedule posts for weekends and when you're away from the office. Hopefully this will extend to include Instagram soon!,Scheduling - easy to use and makes life easier Responding to customers Tracking analytics,Would be great to include Instagram in automatic scheduling Analytics are not updated live and are slightly delayed Doesn't include Instagram DM in responses,8,1,Not sureGreat for Go Getters!Our company Apshar manages the social profiles of 20 odd clients in Bahrain. AgoraPulse has been a phenomenal tool in our business thanks to its versatile, user-friendly platform and functions. We especially appreciate having our post scheduling, social listening, inbox/comment management and reporting all happening on a single platform.,The team at AgoraPulse has also been fantastic with communication. All responses to our questions or troubleshooting of issues have been prompt, taking no longer than 24 hours to resolve. I'd recommend the software especially to companies with smaller teams, given how easy to use and exhaustive it is with all aspects of social media management. The fans and followers tool is useful to see everyone who's interacted with a social media profile lately and helps keep the audience engaged.,Instagram posting of videos Automated responses Multiple photo posts to Instagram Un-prompted posting of scheduled posts on Instagram,10,5,Monitoring messages and comments for all our clients was a tough one for us given our small team size. AgoraPulse helped by bringing all our messages and comments on a single page making it so much easier to review.,Fanpage Karma,Asana
288 Ratings
Score 8.5 out of 101
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Agorapulse Reviews

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288 Ratings
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Score 8.5 out of 101
TrustRadius Top Rated for 2019
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Jay Selig profile photo
January 29, 2019

Agorapulse Review: "Finally, a Platform that Solves All My Social Media Needs"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

3 - Everyone who uses AgoraPulse is part of our content team. It allows us to operate easily in multiple countries and even target our content accordingly. We primarily use this to share our own content and other industry news. Since we try and plan ahead by at least one month, this gives us easy access and the ability to edit and change things as we please.
Read Jay Selig's full review
Alexandria Schultz profile photo
November 01, 2018

Review: "AgoraPulse to keep your social media marketing alive and thriving."

Score 9 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

1 - I am responsible for creating, collecting, and organizing all of our social media content. I am also responsible for the website. Keeping all of our events and offerings up-to-date and at the forefront of our website. I also connect events and advertise them between all of our social media platforms.
Read Alexandria Schultz's full review
Benjamin Mcnully profile photo
January 25, 2019

Agorapulse Review: "A solid offering at a great price. Perfect for small businesses and startups!"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

3 - Myself, my community manager, and our brand manager are the only ones using AgoraPulse right now. There is an option to purchase additional seats, but we haven't had the need to expand that. Originally we thought we would need to expand and add the approval functions, but it's easy enough to do those functions without using these tools.
Read Benjamin Mcnully's full review
Byron Campos Gomez profile photo
January 22, 2019

Review: "How AgoraPulse is superior to most SMM Software"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

3 - Our team is made up of 3 individuals, and 2 of which handle Socia Media Management strictly. This ranges from Social media access (credentials), onboarding, custom content creation, scheduling, engaging and replying to customers. Once a client has stayed with us for a month, we generate custom reports to them with all the KPI's and proven stats that matter.
Read Byron Campos Gomez's full review
Matthew Jackson profile photo
September 05, 2018

Review: "Tracking the Pulse of Client Interactions with AgoraPulse"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

6 - All of the people who use AgoraPulse here are either members of our general social team (2) or members of one client's customer service team (all 6). The customer service team handles the majority of the client's customer service issues, a large part of which is handled though various social media platforms.
Read Matthew Jackson's full review
Javier Velazquez profile photo
December 22, 2018

Agorapulse: "Agency Owner Review"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

4 - They represent our marketing specialists (or how we call them). They are in charge of brand monitoring, scheduling, and creating the content across all the platofrms our client's are paying us to manage. I am the marketing manager, and I oversee most functions in this arena as well.
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Dustin W. Stout profile photo
October 04, 2018

Agorapulse Review: "Best Combination of Social Media Publishing, Listening, and Reporting"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

3 - There are only three members on the marketing team, and every one of them uses Agorapulse on a daily basis. They create and plan social content across 20 different social media profiles, analyze the performance of all said social profiles, and respond to all social comments and mentions from within the Agorapulse web app.
Read Dustin W. Stout's full review
Daniel R. Herbert, MBA profile photo
October 04, 2018

Agorapulse Review: "Great Social Platform"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

2 - I currently have a Project Manager and the Social Media Manager on our account. The SMM does almost all of the work on our accounts, and the PM is backup for now. I would like to get a third person on the account to handle the reporting aspect of our accounts.
Read Daniel R. Herbert, MBA's full review
Veronica Ferrell profile photo
September 21, 2018

Agorapulse Review: "This company is great!"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Users and Roles

1 - I am the person that uses this program. I currently create content and share other content (articles, stories, data etc,) to be used on different Realtors' social media pages. I also use this program to schedule that content and keep a monthly journal that I sent to my clients, allowing them to easily see what information will be going onto their social sites.
Read Veronica Ferrell's full review

Feature Scorecard Summary

Boolean keyword searches (77)
Filtering out noise/spam (77)
Sentiment analysis (1)
Broad channel coverage (3)
Content planning and scheduling (112)
Audience targeting (87)
Content optimization (1)
Workflow management (100)
Automated routing and prioritization (1)
Customer interaction histories (111)
Bulk actions (99)
Lead generation (69)
Content marketing (1)
Paid media management (1)
Campaigns and promotions (75)
Twitter (106)
Facebook (119)
Instagram (110)
Campaign success analytics (99)
Real-time tracking (106)
Competitor analysis (89)
Role-based user permissions & privileges (107)
Mobile access (99)

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows you to post content, engage with your community, and download reports from a single, intuitive dashboard.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

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Agorapulse Integrations

Agorapulse Competitors


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Small$49per installation
Medium$99per installation
Large$199per installation
Enterprise$299per installation

Agorapulse Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese