Skip to main content
TrustRadius
Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Continue reading
TrustRadius Insights
TrustRadius Insights

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
Continue reading

Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
Continue reading

Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
Return to navigation

Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
Return to navigation

Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
Return to navigation

Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(201-225 of 342)
Companies can't remove reviews or game the system. Here's why
July 30, 2018

AgoraPulse is great for social media management for a smaller company

Mandi Kohlmeier | TrustRadius Reviewer
Mandi Kohlmeier
Photographer's Assistant
Bruton Stroube Studios (Photography, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This software works best for a smaller company who maybe has several people dealing with social media. It's also a great tool if the people using social media aren't dedicated social media marketers.
July 27, 2018

Making Client' and Exec's life easier!

Jeannette Vigil | TrustRadius Reviewer
Jeannette Vigil
Account Coordinator
Peak Seven (Marketing and Advertising, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think it works great when it comes to organizing accounts, keeping track of your content, as well as dealing with the approval process, especially for account executives in agencies, that we need to deal with internal approvals as well as clients. AgoraPulse has everything in one place and clients found it very easy to learn. It really made our whole communication with clients much easier.
July 27, 2018

Must-have for any small or medium-sized agency

Kris White | TrustRadius Reviewer
Kris White
Hotel Social Media Consultant
White Sun Media (Online Media, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For a social media manager with numerous clients, it's a no-brainer. It makes juggling multiple accounts so simple, and almost fun! The reporting features are adequate, and it's very strong on team collaboration. On the other hand, for an individual business managing just a few social media profiles, I'd consider AgoraPulse to be more of a luxury than a necessity. It will certainly save you a lot of time, so it really comes down to how much your time is worth. Lastly, for those who focus the majority of their efforts on Instagram Stories, this may not be the tool for you - at least not in its present form.
June 27, 2018

The best, well rounded product there is.

Albert Heiles IV | TrustRadius Reviewer
Albert Heiles IV
Marketing Manager
Prospera Hospitality (Hospitality, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
AgoraPulse is ideally suited for our use at the hotel/restaurant. We have multiple social media outlets for both properties and it allows me to be able to manage all of these accounts from one platform. It makes post scheduling a snap and what would take me several hours of switching platforms and writing can all be done in minutes.
June 06, 2018

AgoraPulse - Must have for any business!

Eloise Saddi | TrustRadius Reviewer
Eloise Saddi
Digital Marketing Officer
University of Wollongong (Higher Education, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
AgoraPulse is fantastic for social listening, particularly as you can add different folders for specific social profiles in your business. I really love the Inbox Zero feature as every day I can be sure we have captured all mentions of our company and we can escalate it as needed. The tagging feature works well for our company as we have different departments that take care of the inbox and listening stream.
April 27, 2018

The best tool for moderating your social media campaigns. Hands down.

Jayden Andersen | TrustRadius Reviewer
Jayden Andersen
Digital Coordinator
Campaign Edge (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It suits organizations of all size regardless or how small or how large. I would definitely recommend it for any paid campaign on Facebook/Instagram due to its easy aggregation of all activity including paid.
March 23, 2018

Imagine all social engagement landing in a tidy Inbox

Aniket Thakkar | TrustRadius Reviewer
Aniket Thakkar
VP Marketing
Coverfox Insurance (Insurance, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's a great fit for any team who is looking at a combination of social listening, engagement and publishing tool at a reasonable cost.
Can't think of any major cons, honestly. We have been using AgoraPulse since we were a 50 member team, and now we are reaching close to 500. We have faced no issues with scaling.
February 21, 2018

We love AgoraPulse!

Mark Engebretson | TrustRadius Reviewer
Mark Engebretson
Director of Communications
University of Minnesota Libraries (Higher Education, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's great to be able to align several social accounts/users and allows us to better manage, monitor, measure, coordinate, and align our overall social media presence. Often messages from our main accounts should be shared with our distributed accounts and AgoraPulse makes this easy to do. At the same time, often our distributed accounts need to share messages not appropriate for the other channels and they are able to do so, but through AgoraPulse, we are able to more easily monitor these messages.

Even though we do schedule some Instagram posts, most often it seems more appropriate to post directly to Instagram from our mobile phone.
January 30, 2018

Agorapulse, a complete tool for Community Management

Michell Mor | TrustRadius Reviewer
Michell Mor
Digital Strategist Coordinator
Women's Reproductive Health and Rights international social enterprises (Marketing and Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
If what you want is a complete tool for community managers this is your option, not only because it has a lot of great tools for you, but because the price is more competitive than other tools. If you are an SEO expert and want to control keywords, you might find your solution elsewhere.
March 07, 2017

Simple to use, has all desired features, great customer service

Michael George | TrustRadius Reviewer
Michael George
Marketing Manager
Cargiant (Automotive, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's the perfect tool for managing your social media accounts as it's easy to understand, and has all the functionality you require. The reports are robust and insightful and the customer service from AgoraPulse is superb. To top it off, the pricing is good value too.
December 07, 2016

Agorapulse is Bomb.com

Wiley Underwood | TrustRadius Reviewer
Wiley Underwood
Marketing Manager
Hangout Hospitality (Marketing and Advertising, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • Very well suited for one person managing others that are responding to content, and accomplishing more interaction with people visiting your pages.
  • Less suited for a very small company that could do everything themselves (but even in this situation, Agorapulse would be helpful).
November 18, 2016

Simple no-fuss community management

Jessie Mawson | TrustRadius Reviewer
Jessie Mawson
Social Media Specialist
Amnesty International Australia (Non-Profit Organization Management, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for simple, no-fuss community management, especially when you're working with a large group of moderators and need to keep the workflow streamlined.

Less good for listening and for detailed analytics.
September 21, 2016

Agorapulse saves the day!

Joey McNamara | TrustRadius Reviewer
Joey McNamara
Social Media Specialist
University of Louisiana at Monroe (Higher Education, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
We use it in higher education because of the scalability, ease of use, multiple levels of access, and the incredibly easy and intuitive user interface makes learning Agorapulse easy.

When we deployed, we were thinking of really getting a posting solution with analytics, but we were really impressed with what came with the package. The social media inbox caused us to redesign our strategy and focus more on two way communication. The contest apps are a huge plus especially for a university where students always want to win free things.
August 30, 2016

#1 Social Media Management Platform

Brendon Phillips | TrustRadius Reviewer
Brendon Phillips
Marketing and New Media Manager
University Auxiliary Services at Albany (Higher Education, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are looking for a social media management platform that provides Instagram analytics, look no further than AgoraPulse. AgoraPulse works great in the current university setting for myself because I can manage all of my social media accounts while also having the metrics I need. I feel for small businesses with only a Facebook account it may be overkill, but if you need to manage multiple accounts then AgoraPulse is my top choice.
August 22, 2016

Coming Back to AgoraPulse after A LOT of Shopping Around

Vert Hsu | TrustRadius Reviewer
Vert Hsu
Executive Assistant
法蝶婚紗會館 La Fatté Bridal Photography (Photography, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are searching for the best comments/messages monitoring for Facebook, there are no competitions. If you find yourself spending a lot of time trying to provide good interaction on social media, this is your product. If you would like to respond to comments left on your dark posts or ad campaigns on Facebook, I believe AgoraPulse is your only choice.
August 03, 2016

AgoraPulse is great for multiple department organizations!

Tara Adams | TrustRadius Reviewer
Tara Adams
Social Media and Communications Specialist
Southwest College of Naturopathic Medicine (Higher Education, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Since AgoraPulse doesn't have Pinterest or a few other social platforms you can post to - that is perhaps a turn off for some. I appreciate that it is user-friendly, intuitive and for our unique situation, gave us the ability to tag so that we could monitor and report on a department basis the efforts we are putting into social.
Return to navigation