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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(51-75 of 325)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to schedule content for one of our big brands with over 30 million social followers. It is used by myself from the Marketing department in combination with one other user from the client-side. We schedule a combination of content and store posts across Facebook, IG, and Twitter.
January 13, 2021

User Friendly System!

Talan Tyminski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is great! The company has worked closely with our team to ensure we have the access we need to be able to respond to our customers quickly and provide information. Agorapulse was essential for us during COVID-19! The scheduling features helped us ensure we could plan weeks out and we love the ability to provide data on reports.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used by the fundraising, marketing, and communications department to keep track of our social media comments and personal messages from all platforms in one place, especially for advertised campaigns. This addresses the problem that with a lot of comments across platforms, it was difficult to maintain an overview. We also use it to analyze the data and results of our different platforms. This addresses the problem that different platforms give different types of reports. Sometimes it is used to post/schedule posts. The problem here is that it is, for example, not possible to post on Instagram via desktop.
Score 10 out of 10
Vetted Review
Verified User
Agorapulse is mostly used by the client service department to manage inboxes across social media channels as well as for analytical purposes about issues our clients/users face. The brand and communication department uses it for user interactions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to manage our social media accounts for our New Construction Home Building profile at Chesapeake Homes. It is a great way to manage all of our organic and paid posts through our Facebook, Instagram, and Linked In Accounts. It has proven to be highly useful and makes life in marketing much easier.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before using Agorapulse, it was very difficult to get reports from the Facebook platform, but after using this great app, the reports became the easiest thing I could get out. Managing people and choosing the period in which I need to go, assigning conversations to some users are also some beautiful features of Agorapulse which I use daily. Thanks, Agorapulse!
September 08, 2020

The ultimate time saver!

Amanda Coxworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse at Inspiring Vacations to manage 18 (soon to be more) social media profiles across 4 of our brands. I am the main admin but we have 2 other users that assist me with content creation, scheduling and moderation/community management. It is a massive time saver for us to be able to access all of this in one place. The reporting feature is also used extensively by us.
Brad Friedman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Agorapulse internally for the social media management posts of The Friedman Group, LLC and we use Agorpulse to manage the social media accounts of our clients. We rely upon the ease of scheduling across multiple platforms for multiple clients. But, it's really the reporting capabilities of Agorapulse that allow us to shine for our clients each month when we report on the work we've done. We've found Agorapulse to be an invaluable tool in our day-to-day social media management work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company uses Agorapulse to manage 40 social media clients on a recurring monthly basis. It's used by our marketing & strategy team to schedule content, manage and monitor interactions, and provide reporting metrics to clients. This platform helps us stay organized while being able to handle various social media accounts in the most timely and efficient manner.
June 24, 2020

Agency Owner Review

Javier Velazquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is currently only being used by me, (marketing manager), and three people under our social media management services team. We occasionally connect accounts to audit using the reporting tool, but mostly it's used for our client's that are paying us for content creation, scheduling, and management of their social channels. AgoraPulse has a super clean interface, and their product team is very receptive and has already implemented some product changes based on our feedback within 3 months. (Perhaps it was already on the roadmap).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I run all social media for my company. I found it much easier to use than other social media management platforms. Agorapulse made it possible for me to keep content organized and also make it so I don’t have to be on my phone 24/7. I can schedule posts and track data whenever and wherever.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The marketing team oversees the social media associated with 7 businesses that have 21 social profiles. We utilize Agorapulse to schedule, manage, and report on all our social media channels. Originally our team was natively posting to all social profiles, but this was extremely cumbersome and left lots of room for human error. After testing several other tools, Agorapulse was the best tool for us with the pricing and the ability to send posts for approval before posting.
Julio G. Martinez-Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It’s being used by the whole organization.

It solves the problem of automatic posting of content in different social networks. We have a drip and content marketing strategy where we need to post images, articles, and podcast episodes on a recurring basis. Agorapulse is perfect for this. I haven’t found another tool that can solve this problem.
Victoria Evans | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Agorapulse to schedule organic social media content and do our monthly reporting for Facebook, Instagram, LinkedIn, and Twitter. We are a Marketing Agency, so our entire organization utilizes Agorapulse. As far as business problems being addressed, it has certainly increased efficiency with reporting and scheduling/managing organic content. It also serves as a hub for us to collaborate on content.
Nazim Beltran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Agorapulse across the whole organization and so as to keep us organized towards all our Social Marketing Management needs. The ability to generate reports for our clients is a fundamental aspect of the consulting work we do and having a tool such as Agorapulse in our arsenal is key.
Frank Kecseti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Agorapulse to manage, monitor, and schedule content for my clients many social media platforms. In addition, I also run monthly reports on content performance, audience engagement and labels. This tool has made my life easier and has opened up a world of tools and functionality that allow me to service my clients in a better, more effective, way.
Alicia Carter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work as a social media freelancer. The agency I work for uses Agora Pulse as their social media scheduling and reporting software. It is used by the Marketing and Social media team for clients' community management, scheduling, and analytics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used Agorapulse to start our new social media marketing service in our company. We've grown from 10 clients and 40 social media channels to 45 clients managing over 130 social media channels. We use it exclusively to manage our client's channels and it has worked very well. We use it to schedule and post 1600+ posts per week and it keeps up with our high production demands. It addresses the problem we had where we have a huge amount of content we need posted quickly, and Agorapulse allows us to do that. I've researched other social media management software before choosing Agorapulse because it had all the features we needed, and it has been working very well for us.
🧁Mary BRANDT, M.A.🧁 | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am using it to post to all of my social media accounts and 3 months ago added a client to post to his. I have a virtual assistant who queues up everything and assigns it to me for approval (love this feature!). Seeing the post with the image just how it will appear on social media helps me review it and make sure it's laid out correctly.
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