Realistically Happy APS Client Customer!
We have APS Online for HRIS/Payroll as well as APS Hire for recruiting and onboarding. And, we have also elected to use CypherWorx as our …
Overview
What is APS Payroll?
APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
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Popular Features
- View and generate pay and benefit information (32)9.494%
- Pay calculation (31)9.292%
- Direct deposit files (31)8.989%
- Report builder (32)7.979%
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What is APS Payroll?
APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
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For the latest information on pricing, visithttps://www.apspayroll.com/pricing
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What is APS Payroll?
APS Payroll aims to make payroll and HR easier, by providing their clients and partners with technology delivered with personalized service and support. Their unified solution is designed to simplify workforce management tasks and process payroll, and to automate HR workflows to be more strategic.
APS Payroll Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: Scheduling
- Supported: Benefits Administration
- Supported: Carrier Connections
- Supported: Performance Reviews
- Supported: ACA Compliance and Reporting
- Supported: Talent Management
APS Payroll Screenshots
APS Payroll Video
At APS, we believe the best way to manage your workforce is in a truly unified solution. Don’t be fooled by providers who say they offer a “connected system” that really fits together more like a complex puzzle. All your important data lives together in our single-system platf...
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APS Payroll Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | USA |
| Supported Languages | English |
Frequently Asked Questions
APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
Reviewers rate Manager tracking tools highest, with a score of 9.8.
The most common users of APS Payroll are from Mid-sized Companies (51-1,000 employees).
APS Payroll Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 25% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 25% |
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Reviews and Ratings
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Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
November 03, 2021
Realistically Happy APS Client Customer!
We have APS Online for HRIS/Payroll as well as APS Hire for recruiting and onboarding. And, we have also elected to use CypherWorx as our Learning Management System as an 'add-on' to APS, but it works directly with the APS database to enroll all new hires into APS for learning-based training information to be released to them upon hire.
- The integrated database for all aspects of the system helps to eliminate having to enter and exit multiple sites and keeps administrative efforts more streamlined.
- The dedicated support help at both APS Online and also APS Hire is fantastic!
- I appreciate having a dedicated project manager with all new locations added because that allows me to be sure that the creation and implementation of a new payroll [are] done consistently and also gave me a contact with questions/concerns outside of simply reaching out to the dedicated helpdesk support group with questions that are more specifically related to organizational growth.
- My sales representative is always 'checking in' with me and that lets me know that our business is important to APS!
- I have had some issues with emails not populating on the user end for applicants which creates some 'glitches' in smooth applicant hire to onboarding to export.
- It did not seem that in being introduced to the APS Hire product that enough was stated in clear enough terms to understand that unless my organization paid job boards outside of APS that our postings would not have [the] opportunity to 'headline' and our job openings were not always easily found by our prospective employees.
- We've worked with part of the customer service and engineering group to help the system to support employees working at multiple locations (under separate EIN) than what the system was initially built to support. However, there are still some parts of the employee record that do not naturally transfer when a new record is built for the employee in a new payroll that could use some additional 'tweaking'.
November 02, 2021
APS Rocks
We use APS Payroll for payroll and HR management, benefits, recruiting and onboarding.
- Client Service
- Ease of use-software
- Well thought-out software design
- Simple, but powerful
- Some custom reporting is difficult
- When you hire a candidate some of the documents like the resume and offer letter do not move into the employee record.
April 30, 2019
APS Review
We mainly use the Payroll, Time and Attendance, and basic employee enrollment features. It is used across our campus both by professional staff/faculty and students. It allows us to track employees and students, their time, payroll, personal info and vacation, and sick accruals.
- Costumer service is fantastic
- The system has been pretty customizable for what we need.
- Easy to use
- The system seems to throw glitches sometimes, not allowing things to save properly.
August 22, 2016
New to APS
APS OnLine is being used across the whole organization. All of our employees have embraced the new system increasing the number of direct deposits and paperless vouchers. Primarily, it has increased the online time management in place of time cards for our outlying areas along with time off requests eliminating approximately 15 hours of manual data entry.
- APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
- Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
- Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold.
- Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
- Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
- The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
- The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
- Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
July 20, 2016
APS is a great choice!
Score 10 out of 10
Vetted Review
Verified User
We use APS to process payroll for our whole organization.
- Their customer service is fabulous. They are always very friendly and quick to answer questions.
- Their website is easy to navigate. There are also customizable screens for faster navigation to items used more often.
- Very easy to edit and add information about employees.
- I would like to see a totals column on the page where I enter hours. For example "john" worked 36 regular hours and took 4 vacation hours. I would like a column showing 40 hours.
July 20, 2016
APS is the best out there!
Score 10 out of 10
Vetted Review
Verified User
APS is our payroll service and we also use the HR and Benefit modules. All of our employees us the eSelfServe module to see their pay stubs, W2s, and to enroll in benefits. Our HR department uses the software to run payroll, for benefit administration, and to store other relevant employee information.
- Customer Service! I have worked with them through three implementations one for use and two for associated companies. Even though we are not a large company I always felt like there number one priority.
- Intuitive Software. I find the software easy to navigate and understand. You can tell the designers were experienced with payroll.
- The updates are great! They keep getting better over time.
- Their tax department is the weakest department. They are quick to respond but are not always right.
- The benefit administration still needs works. It will not accommodate all of our benefits right now or special enrollments.
- Some of the reporting can be inaccurate.
APS OnLine is used by the entire University Health System including 2 hospitals and the system-level staff. APS OnLine is a timekeeping and payroll solution for small and mid-sized businesses that presents an easy-to-understand platform and a support staff available to address any technical issues quickly and to the satisfaction of the end-user.
- Easy Set-Up process for new employees and terminating employees
- Powerful reporting options to quickly create and retain reports that can be modified by time periods, departments, positions
- Allows picture imports to be able to put a face with a name
- Updates regularly correcting minor bugs along the way.
- Friendly support staff
- System can get bogged down when a lot of users are reviewing/correcting payroll hours, such as "Critical Monday", the day managers go in and review/approve times from the previous 2 week period.
- I try to use on my Iphone 6 and IPad from home and am unable to run reports from those devices. I can see data in it's raw form but when you try to drill down, the device will not process the commands.
July 17, 2016
APS OnLine is the right one for me!
APS OnLine was purchased to replace the payroll module that was provided by our accounting software package. It is used for processing payroll in all departments for all employees. The decision to change to APS OnLine was due to the its ability to provide direct deposit for our employees; provide assistance with the ACA Compliance and assist with HR related functions, as well as being a complete source for all record keeping.
- I believe that the most important thing that APS OnLine does is provided by the people who help with the initial setups, training with explanations of how everything works and the continuing support that their staff provides. They are very competent in their respective areas and are a pleasure to work with.
- The actual payroll processing is excellent, especially with the ability of having online recording of employee clock-ins/outs and the ability to review employee timecards on a daily basis.
- The Human Resources Console is also a big win for us as we are not a large corporation and do not have an actual Human Resources department. Our accounting department employees must handle both the accounting function and the administration of the Human Resources benefits. Having the HR Console makes it much easier to keep track of the benefits and who is receiving them.
- I really don't have any complaints about APS OnLine. I had spent a lot of time reviewing several payroll services long before I decided on using APS OnLine. I am very satisfied that my decision was the right one for our organization.
July 14, 2016
Love is not a strong enough word!
We are using the payroll function and the HR function. We are using it across the entire organization and APS OnLine has allowed us to own our data better. It has been a very useful tool for our operations, payroll, and administrative staff.
- The report function has become a critical tool in our daily life. APS Online has really created a user friendly system to run reports and create reports.
- Customer Service -- every connection with APS Online has been great! We use the chat feature, submitted tasks, and contacted our manager. They are quick at resolving our issues and are so warm.
- New Hire wizard -- makes hiring a breeze!
- I wish the employee search bar was always open at top so I didn't have to go into the employee consul to search for an employee.
- As much as I love the report manager, I wish the report builder would allow me to have access to ALL of my information to write a report. As it stands with the 5 main topics, I may have to run two reports to get the information that I need.
- ACA reporting is helpful but I wish the FTE report would downloadable as a CSV or Excel file.
July 14, 2016
Get the payroll done fast and easy!
We use APS Online through out the whole business. We have employees who want their payroll deposited in their accounts. Some split the deposit to their savings and checking and others deposit it to only their checking. We also have employees who want the physical check. APS Online makes this a simple operation. We just enter the information once and the requested action is repeated each and every time we print payroll. If for some reason (holidays) we need to change the way the payroll is processed, it too is an easy adjustment; just with a few key strokes we can have all the payroll printed here in our office.
- We do not have to deal with awaiting the arrival of paychecks through FedEx or UPS, which includes an extra expense. We print right here in our office, when we are ready.
- Should we need to print an employee's check early, that is easily done as a miscellaneous pay check. And it is recorded as such for that employee.
- We do not have to worry about payroll taxes as APS Online takes care of it and they send us a report.
- I can't find a weakness. The customer support is there - even with simple things as well as any difficulty we may have in house. APS Online works with us!
July 13, 2016
Functional software with personal service
We use APS for payroll and time tracking across the company. We are adding additional features like Event Tracking, Asset Tracking, Performance Reviews, ACA, Benefits Administration, etc., as we have the time internally. It provides us with a system (with multiple levels of manager and employee access) to capture, store and report on a tremendous amount of employment data.
- Still has a dedicated personal support staff with broad product knowledge.
- They do not release a feature until it has been fully vetted - much fewer bolt-on solutions.
- Has embraced third parties (brokers, CPAs) as partners in using the platform.
- Benefits Administration has pockets of plans that it cannot accommodate (age banded medical, benefit banks, etc.)
July 12, 2016
APS Review
Score 9 out of 10
Vetted Review
Verified User
We use APS for payroll and time tracking. Our hourly employees enter time. All employees enter time off requests.
- Customer service
- Seamless payroll process
- Customized reporting
- Time off tracking is horrible
October 02, 2015
New to APS but like it so far!
Today was our first payday with APS Online. We are using it for payroll, timekeeping and HR throughout the entire organization. The use of the timekeeping module has eliminated the need for manual time sheets and streamlined the whole process for payroll. The HR module will reduce the amount of redundancy and use of various spreadsheets currently used to gather and store information.
- The customer service with APS has been exceptional.
- The transition from another payroll provider to APS Online was seamless.
- The actual processing of the payroll was easy.
- A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
September 25, 2015
APS Online
In HR I use APS OnLine to manage employee information, process payroll, and monitor time and attendance for all employees. I also use the HR module to manage benefits.
- Customer Support from account manager
- Ability to create reports for items that are needed from management .
- Ease of use for employees to monitor time and attendance and view pay vouchers.
- No areas, as I have learned the software and needed assistance my account manager has always been there to assist me.
September 24, 2015
My review
We are easily able to access all the reports we need in a timely manner. The payroll information is readily accessible and the reports are accurate. Additionally - our mutual client is very happy with the service they receive.
- Accurate Information
- Accessible
- Timely Reporting
- Healthcare reporting
- "Push" reports
- Mobile devise access
September 24, 2015
APS OnLine Review
APS Online is being used for payroll for our corporate office and 16 restaurant locations. APS OnLine is used by the Payroll and Accounting Departments. APS OnLine stores employee information. This program also provides reports used in allocating payroll and expenses. There are files written in APS OnLine that we use to import payroll numbers.
- Allows running different reports for separate time periods.
- Gives the option of seeing multiple company codes in one place.
- Gives options of information to be included or excluded in reports.
- The download (pdf or txt) reports generated do not create a separate tab. Therefore, you have to start over in the system when running multiple reports.
- Setting up GL coding is very cumbersome; especially when you have multiple locations.
- Not all set up functions or reporting functions are user friendly or intuitive.
September 23, 2015
How APS OnLine has helped me with Payroll Processing
APS OnLine is used by our company to track employee time and attendance, process payroll, and to generate various payroll reports. APS OnLine makes processing payroll much easier for us by calculating and deducting taxes from paychecks, and processing the direct deposits. APS OnLine also makes it extremely easy to generate necessary payroll reports used for budgeting.
- Generates extremely useful reports
- Customer service is great
- Simplifies processing payroll
- The journal entry export that APS OnLine produces takes a little tinkering with in order to format it so we can upload it to our accounting software, but APS has been very helpful in helping us make those adjustments.
September 22, 2015
APS makes payroll easy
APS is used to pay employees and provide reports used to analyze our payroll costs for our organization. We track each employees by department and job type. Also we analyze analyze management hours to track weekly management needs as well as training hours needed to train new employees by specific department.
- They have recently redesigned their web site to become more user friendly.
- The interface is easy to navigate and logical.
- If there ever is a question, they are very available by phone for immediate assistance.
- There have been some growing pains in the past with servers going down while trying to process payroll, but we were given extended time to process.
- We had had quite a few different account managers over a short period of time, but ultimately, this doesn't really affect our service.
September 17, 2015
APS customer service is top notch
We have over 20 hotels that are using the time and attendance platform. They all have different payrolls and are in various states across the US. They all have different employee handbooks, and other regulations. APS has been very helpful with getting the accruals and rules set up for our locations. The customer service is INCREDIBLE. We have a designated person who helps us right away and gets any issues resolved.
We have the HR console but really haven't been using it since the majority of our locations don't offer a large amount of benefits. We are using tablets for the employees to use as timeclocks which was a very inexpensive way to allow them to clock in and out. A few of our locations are using the handpunch as well and have really liked that. Overall the system is very customizable and the managers at the different locations have been able to catch on quickly with how to edit and approve timecards.
- CUSTOMER SERVICE. They are so helpful and you get a really quick response. You don't ever sit on hold for hours on end and you get the RIGHT answer or resolution to your problem. We previously had ADP which was a nightmare so APS Online customer service has made our bi-weekly payroll runs a breeze.
- Customizable - we were able to make any adjustments as needed to our different departments, types of rates, types of vacation accruals etc. With the great customer service we can explain exactly what needs to change and they take care of it right away.
- Transition from your old provider - APS Online worked with us and pulled in all of our old information. It made our workload a lot easier. They even helped pull reports for us to use from our old system which has helped us complete various workers comp audits.
- Reporting - through APS Online you can create SO many custom reports. Its easy to use and very intuitive.
- State by state rules - In a few states that we work in they have very strict rules on overtime, sick leave, etc and APS didn't have the time and attendance pre-configured correctly for these. Their development team has really worked with us to handle it but it just took a bit longer. Overall though they have been very upfront about it and have been able to make the necessary changes.
- No scheduling - I think this is something in development right now but I know that other larger companies do have this capability. It would be great to have but it truly hasn't "hurt" our ability to do payroll.