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BenchmarkONE

BenchmarkONE
Formerly Hatchbuck

Overview

What is BenchmarkONE?

Hatchbuck is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

Read more
Recent Reviews

TrustRadius Insights

Hatchbuck has gained popularity among users who have made the switch from HubSpot, as it offers a cost-effective solution for both CRM and …
Continue reading

Poor Experience

1 out of 10
May 13, 2020
We are a solo financial planning practice and hired BenchmarkONE (Hatchbuck) to automate marketing email campaigns to prospective clients.
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • List management (29)
    4.3
    43%
  • Lead scoring and grading (29)
    4.3
    43%
  • Email deliverability reporting (28)
    3.3
    33%
  • Lead nurturing automation (29)
    3.2
    32%
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Pricing

View all pricing

Lite

$0

Cloud
per month

Pro

$0

Cloud

Agencies

Special Pricing for Qualifying Agencies

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.hatchbuck.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

5.2
Avg 7.6

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

4
Avg 7.2

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

7.5
Avg 8.2

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

3.9
Avg 7.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

3.7
Avg 7.2

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

5.5
Avg 7.1
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Product Details

What is BenchmarkONE?

BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

Marketing Automation Features

Email & Online Marketing Features

  • WYSIWYG Email Editor
  • Automated Email Responses
  • Triggered Email
  • Scheduled Emails
  • Delivery Tracking
  • Drip Email Marketing
  • Forms
  • Mobile Optimized

Lead Management Features

  • Marketing Lead Database
  • Lead Segmentation
  • Lead Nurturing/Multi-touch Campaigns
  • Lead Scoring and Grading
  • Online Behavior Tracking
  • Automated Sales Alerts and Tasks
  • CRM Integration (Data Sync)
  • Lead Lifecycle Workflows
  • Custom Fields
  • Landing Pages

Social Marketing Features

  • Social Profiles

Reporting & Analytics Features

  • API / Integrations
  • Data Import & Export

Platform & Infrastructure Features

  • API / Integrations
  • Data Import & Export

All-in-One/Other Features

  • E-commerce/Shopping Cart

For B2C customers, BenchmarkONE integrates with Bigcommerce, Shopify and WooCommerce through their Zapier API integration.

BenchmarkONE Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Lead Management Features

  • Supported: Lead nurturing automation
  • Supported: Lead scoring and grading
  • Supported: Data quality management
  • Supported: Automated sales alerts and tasks

Social Media Marketing Features

  • Supported: Social profile integration

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability

BenchmarkONE Screenshots

Screenshot of See your progress at a glance. BenchmarkONE's dashboard gives you valuable insight into which areas of sales and marketing you should focus on the most.Screenshot of BenchmarkONE's small business CRM makes it simple to track and manage all of your contacts in one spot. BenchmarkONE notifies you when important tasks are due and even sends you hot lead alerts when prospects are ready to buy.Screenshot of Automatically track the pages your contacts have visited on your site, the emails they have been sent, the emails they've opened and the links they've clicked.  Understand their interests to put relevant conversations with prospects and customers at your fingertips.Screenshot of Setting up Email Nurturing campaigns are a snap in BenchmarkONE. You can easily drip relevant content to sales leads and contacts that nurtures them throughout the entire buying process, saving you valuable time and skyrocketing response rates.Screenshot of Create great looking emails using BenchmarkONE's drag and drop email builder, or select a template from our extensive email template library.

BenchmarkONE Video

Visit https://hatchbuck.wistia.com/medias/30j8c5t4gi to watch BenchmarkONE video.

BenchmarkONE Integrations

BenchmarkONE Competitors

BenchmarkONE Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Hatchbuck is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

BenchmarkONE starts at $0.

GreenRope, Ontraport, and Jumplead are common alternatives for BenchmarkONE.

Reviewers rate A/B testing and Mobile optimization highest, with a score of 8.9.

The most common users of BenchmarkONE are from Small Businesses (1-50 employees).

BenchmarkONE Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)100%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)0%
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Comparisons

View all alternatives
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Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hatchbuck has gained popularity among users who have made the switch from HubSpot, as it offers a cost-effective solution for both CRM and Marketing Automation needs. Users have implemented Hatchbuck primarily for segmentation of lists, contact scoring, email marketing, and sales pipeline management. This versatile tool supports sales, marketing, and customer service teams by providing features such as forms, automated campaigns, and tasks that help follow up and nurture sales leads. It also serves as a CRM to track and record details on users, send targeted emails and campaigns, and ensure each customer receives the necessary attention. With its automated campaigns, email templates, and drag-and-drop email builder, Hatchbuck enables businesses to effectively onboard new customers and follow up with existing ones. The software streamlines the recruiting process by allowing for automation and efficient communication with stakeholders. Users find great value in reaching out to large volumes of prospects and clients simultaneously through Hatchbuck, ensuring information is dispersed in a controlled and measurable manner. The software's ability to store customer and prospect databases helps nurture leads through emails and campaigns, while enabling easy contact with customers through newsletters and special announcements. By using Hatchbuck to engage prospects searching for marketing automation expertise, users are able to have educated conversations based on tagged interests. With its ability to replace disconnected CRMs and basic email marketing tools while still providing valuable functionality at an affordable rate, Hatchbuck has become an essential tool for many businesses. Its automated emails, campaigns, tasks, and analytics allow users to easily track communications and reach out to a mass audience. From keeping contacts organized to creating automated email campaigns based on tag/segmentation criteria, Hatchbuck simplifies workflows for better client engagement. The software has found particular use with sales teams who rely on it to keep contact information in one place, progress prospects through the marketing and sales funnel, and ensure the smooth functioning of daily operations. Hatchbuck's ability to track leads and sales, automate the sales process, and allow for dynamic list segmentation has made it a versatile tool across various departments, including marketing, recruiting, and selection departments. Users have found Hatchbuck to be the lifeblood of their businesses, providing essential functions for success. Whether it's used as a CRM, an automated marketing platform, or both, Hatchbuck offers powerful features that cater to the needs of marketing and sales teams. It helps manage marketing lists by automatically unsubscribing bounced emails and tracking recipient actions to target specific messages. The software provides better measurement of email campaign success compared to other tools like ZoHo. Hatchbuck serves as a cloud-based platform for CRM, Digital Sales, and Content Marketing needs. Users rely on Hatchbuck to track sales pipelines and contact information for current and potential customers, especially when working outside the office. Hatchbuck is praised for its affordability, great customer support, ease of use, and features. It is widely used by marketing and sales departments as a CRM and email tool. With options for marketing automation and customer relationship management through automated campaigns, notifications, and pipelines, Hatchbuck has become a go-to solution for organizations across industries. It offers the ability to nurture leads, manage customers, and automate tasks without requiring a full-time staff. Inside and Outside sales teams utilize Hatchbuck to track projects, leads, closed deals, and new contacts. It is also utilized to expand databases and automate marketing email campaigns in financial planning practices.

In summary, Hatchbuck has proven itself as a valuable tool in various use cases. From streamlining sales processes and nurturing leads to managing customer relationships and automating marketing tasks, Hatchbuck offers a range of features that cater to the needs of businesses across industries. Its affordability, user-friendly interface, and robust functionality have made it a popular choice among users who seek an all-in-one solution for CRM and Marketing Automation needs.

Useful Campaign Tracking: Many users have found the software's ability to connect campaigns, deals, and other elements very useful, allowing for a holistic view of their marketing efforts and effective tracking of end-users.

Clear and Simple Reports: Users appreciate the simplicity and clarity of the reports generated by the software, making it easy to understand the data presented and make informed decisions. Several reviewers have mentioned this as a positive aspect.

Helpful Task Feature: The tasks feature is found to be helpful in following up with customers, ensuring that no customer falls through the cracks and helping users stay organized. Some users have specifically praised this feature for its effectiveness in task management.

Limited Marketing Analytics: Some users have expressed dissatisfaction with the marketing analytics reports provided by Hatchbuck, particularly in areas such as competitor website ranking and SEO recommendations. They feel that these features need improvement to provide more comprehensive insights for their marketing efforts.

Lack of Integration Options: Several reviewers have mentioned that they would like to see a real WordPress plugin and built-in landing pages in Hatchbuck, instead of having to integrate with several different providers. They find the current integration process cumbersome and prefer a more streamlined approach within the platform itself.

Limited Customization Options: Users appreciate the recent updates to reporting metrics and email composers in Hatchbuck, but some have mentioned that they desire even more customization options and design choices. They feel that additional flexibility would allow them to tailor their campaigns and emails according to their specific branding needs.

The user reviews recommend BenchmarkOne for contact management and email campaigns. Users also suggest using the API feed, especially for tech companies, and incorporating BenchmarkOne into marketing strategies. Additionally, it is recommended to ask questions to ensure the software meets organizational needs. For small businesses, Hatchbuck is recommended for lead management and email automation. Users appreciate Hatchbuck's high-end features at a reasonable price and suggest comparing different CRM options before choosing Hatchbuck. It is also recommended to take advantage of Hatchbuck's support and resources. Users find Hatchbuck worth trying out for its ease of use and customer tracking features. It is suggested to take advantage of training and support provided by Hatchbuck. Hatchbuck is also praised for its multiple features and contact management capabilities. In terms of affordability, Hatchbuck is recommended as a good alternative to HubSpot. Users suggest taking the time to set up and learn how to use Hatchbuck effectively. For lead generation purposes, it is recommended to use Hatchbuck and choose it for its ease of use and good customer service.

Attribute Ratings

Reviews

(1-25 of 29)
Companies can't remove reviews or game the system. Here's why
May 13, 2020

Poor Experience

Score 1 out of 10
Vetted Review
Verified User
Email & Online Marketing (7)
31.428571428571427%
3.1
WYSIWYG email editor
40%
4.0
Dynamic content
30%
3.0
Ability to test dynamic content
30%
3.0
Landing pages
40%
4.0
Email deliverability reporting
20%
2.0
List management
30%
3.0
Triggered drip sequences
30%
3.0
Lead Management (4)
27.5%
2.8
Lead nurturing automation
20%
2.0
Lead scoring and grading
30%
3.0
Data quality management
30%
3.0
Automated sales alerts and tasks
30%
3.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
10%
1.0
Social profile integration
10%
1.0
Reporting & Analytics (2)
15%
1.5
Dashboards
20%
2.0
Standard reports
10%
1.0
Platform & Infrastructure (3)
10%
1.0
API
20%
2.0
Role-based workflow & approvals
N/A
N/A
Customizability
10%
1.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
98.33333333333334%
9.8
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
Email deliverability reporting
90%
9.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
95%
9.5
Lead nurturing automation
80%
8.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (1)
90%
9.0
Dashboards
90%
9.0
Platform & Infrastructure (3)
60%
6.0
API
N/A
N/A
Role-based workflow & approvals
80%
8.0
Customizability
100%
10.0
Amanda Layman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
81.66666666666666%
8.2
WYSIWYG email editor
100%
10.0
Dynamic content
90%
9.0
Ability to test dynamic content
N/A
N/A
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
100%
10.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
100%
10.0
Social profile integration
100%
10.0
Reporting & Analytics (1)
100%
10.0
Dashboards
100%
10.0
Platform & Infrastructure (3)
33.333333333333336%
3.3
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
46.66666666666667%
4.7
WYSIWYG email editor
N/A
N/A
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
100%
10.0
Lead Management (4)
72.5%
7.3
Lead nurturing automation
100%
10.0
Lead scoring and grading
90%
9.0
Data quality management
N/A
N/A
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing
N/A
N/A
Reporting & Analytics (1)
90%
9.0
Dashboards
90%
9.0
Platform & Infrastructure (3)
30%
3.0
API
90%
9.0
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Charlie Judy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
86.66666666666666%
8.7
WYSIWYG email editor
80%
8.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
100%
10.0
Lead Management (4)
85%
8.5
Lead nurturing automation
90%
9.0
Lead scoring and grading
80%
8.0
Data quality management
80%
8.0
Automated sales alerts and tasks
90%
9.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
70%
7.0
Social profile integration
70%
7.0
Reporting & Analytics (1)
70%
7.0
Dashboards
70%
7.0
Platform & Infrastructure (3)
76.66666666666667%
7.7
API
80%
8.0
Role-based workflow & approvals
70%
7.0
Customizability
80%
8.0
Kaitlin Rawley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
95%
9.5
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
70%
7.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
92.5%
9.3
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
100%
10.0
Automated sales alerts and tasks
90%
9.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
100%
10.0
Social profile integration
100%
10.0
Reporting & Analytics (1)
90%
9.0
Dashboards
90%
9.0
Platform & Infrastructure (3)
93.33333333333334%
9.3
API
100%
10.0
Role-based workflow & approvals
90%
9.0
Customizability
90%
9.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (4)
60%
6.0
WYSIWYG email editor
80%
8.0
Email deliverability reporting
50%
5.0
List management
50%
5.0
Triggered drip sequences
60%
6.0
Lead Management (4)
60%
6.0
Lead nurturing automation
70%
7.0
Lead scoring and grading
50%
5.0
Data quality management
60%
6.0
Automated sales alerts and tasks
60%
6.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
70%
7.0
Social profile integration
70%
7.0
Reporting & Analytics (1)
70%
7.0
Dashboards
70%
7.0
Platform & Infrastructure (3)
70%
7.0
API
70%
7.0
Role-based workflow & approvals
70%
7.0
Customizability
70%
7.0
☛Patti Peeples, PhD, RPh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Email & Online Marketing (6)
56.66666666666667%
5.7
WYSIWYG email editor
30%
3.0
Dynamic content
30%
3.0
Ability to test dynamic content
30%
3.0
Email deliverability reporting
80%
8.0
List management
70%
7.0
Triggered drip sequences
100%
10.0
Lead Management (4)
60%
6.0
Lead nurturing automation
70%
7.0
Lead scoring and grading
70%
7.0
Data quality management
50%
5.0
Automated sales alerts and tasks
50%
5.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
50%
5.0
Social profile integration
50%
5.0
Reporting & Analytics (1)
50%
5.0
Dashboards
50%
5.0
Platform & Infrastructure
N/A
N/A
Lori Feldman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Email & Online Marketing (7)
87.14285714285714%
8.7
WYSIWYG email editor
100%
10.0
Landing pages
50%
5.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
90%
9.0
List management
70%
7.0
Triggered drip sequences
100%
10.0
Lead Management (3)
100%
10.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
70%
7.0
Social profile integration
70%
7.0
Reporting & Analytics (2)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Platform & Infrastructure (3)
36.666666666666664%
3.7
API
50%
5.0
Role-based workflow & approvals
N/A
N/A
Customizability
60%
6.0
Thomas Hollowell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (7)
100%
10.0
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
A/B testing
100%
10.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Lead Management (4)
100%
10.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management
N/A
N/A
Social Media Marketing (1)
100%
10.0
Social profile integration
100%
10.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (6)
16.666666666666668%
1.7
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
100%
10.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Stacy Isermann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
65%
6.5
WYSIWYG email editor
90%
9.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
Landing pages
90%
9.0
A/B testing
N/A
N/A
Mobile optimization
N/A
N/A
Email deliverability reporting
70%
7.0
List management
90%
9.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
45%
4.5
Social sharing and campaigns
N/A
N/A
Social profile integration
90%
9.0
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (6)
45%
4.5
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
90%
9.0
Integration with SugarCRM
90%
9.0
Donald G. Purdy, M.A. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (4)
90%
9.0
WYSIWYG email editor
70%
7.0
Landing pages
100%
10.0
Email deliverability reporting
90%
9.0
List management
100%
10.0
Lead Management (4)
95%
9.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (1)
80%
8.0
Calendaring
80%
8.0
Social Media Marketing (1)
10%
1.0
Social profile integration
10%
1.0
Reporting & Analytics (3)
70%
7.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
50%
5.0
Platform & Infrastructure (2)
35%
3.5
API
N/A
N/A
Customizability
70%
7.0
Crystal Cady | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
51.25%
5.1
WYSIWYG email editor
N/A
N/A
Dynamic content
80%
8.0
Ability to test dynamic content
90%
9.0
Landing pages
80%
8.0
A/B testing
N/A
N/A
Mobile optimization
N/A
N/A
Email deliverability reporting
90%
9.0
List management
70%
7.0
Lead Management (4)
87.5%
8.8
Lead nurturing automation
70%
7.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (2)
45%
4.5
Calendaring
90%
9.0
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
93.33333333333334%
9.3
Dashboards
100%
10.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (6)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Jake Bernstein | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
61.25%
6.1
WYSIWYG email editor
70%
7.0
Dynamic content
70%
7.0
Ability to test dynamic content
60%
6.0
Landing pages
70%
7.0
A/B testing
80%
8.0
Mobile optimization
N/A
N/A
Email deliverability reporting
70%
7.0
List management
70%
7.0
Lead Management (4)
62.5%
6.3
Lead nurturing automation
80%
8.0
Lead scoring and grading
60%
6.0
Data quality management
70%
7.0
Automated sales alerts and tasks
40%
4.0
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
40%
4.0
Social sharing and campaigns
N/A
N/A
Social profile integration
80%
8.0
Reporting & Analytics (3)
43.33333333333333%
4.3
Dashboards
60%
6.0
Standard reports
70%
7.0
Custom reports
N/A
N/A
Platform & Infrastructure (6)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
80%
8.0
WYSIWYG email editor
80%
8.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
80%
8.0
A/B testing
80%
8.0
Mobile optimization
80%
8.0
Email deliverability reporting
80%
8.0
List management
80%
8.0
Lead Management (4)
80%
8.0
Lead nurturing automation
80%
8.0
Lead scoring and grading
80%
8.0
Data quality management
80%
8.0
Automated sales alerts and tasks
80%
8.0
Campaign Management (2)
80%
8.0
Calendaring
80%
8.0
Event/webinar marketing
80%
8.0
Social Media Marketing (2)
80%
8.0
Social sharing and campaigns
80%
8.0
Social profile integration
80%
8.0
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Platform & Infrastructure (6)
80%
8.0
API
80%
8.0
Role-based workflow & approvals
80%
8.0
Customizability
80%
8.0
Integration with Salesforce.com
80%
8.0
Integration with Microsoft Dynamics CRM
80%
8.0
Integration with SugarCRM
80%
8.0
Jim O'Keefe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
87.5%
8.8
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
Landing pages
100%
10.0
A/B testing
N/A
N/A
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Lead Management (4)
100%
10.0
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (2)
35%
3.5
Calendaring
N/A
N/A
Event/webinar marketing
70%
7.0
Social Media Marketing (2)
90%
9.0
Social sharing and campaigns
80%
8.0
Social profile integration
100%
10.0
Reporting & Analytics (3)
66.66666666666667%
6.7
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
N/A
N/A
Platform & Infrastructure (3)
66.66666666666667%
6.7
API
100%
10.0
Role-based workflow & approvals
N/A
N/A
Customizability
100%
10.0
Rob Rohena, DIR Incorporated | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Email & Online Marketing (9)
83.33333333333334%
8.3
WYSIWYG email editor
100%
10.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
10%
1.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Triggered drip sequences
100%
10.0
Lead Management (4)
97.5%
9.8
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
90%
9.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (2)
85%
8.5
Calendaring
90%
9.0
Event/webinar marketing
80%
8.0
Social Media Marketing (2)
70%
7.0
Social sharing and campaigns
70%
7.0
Social profile integration
70%
7.0
Reporting & Analytics (3)
80%
8.0
Dashboards
60%
6.0
Standard reports
100%
10.0
Custom reports
80%
8.0
Platform & Infrastructure (6)
86.66666666666666%
8.7
API
100%
10.0
Role-based workflow & approvals
80%
8.0
Customizability
100%
10.0
Integration with Salesforce.com
80%
8.0
Integration with Microsoft Dynamics CRM
80%
8.0
Integration with SugarCRM
80%
8.0
Dave Orecchio | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
Email & Online Marketing (8)
48.75%
4.9
WYSIWYG email editor
80%
8.0
Dynamic content
50%
5.0
Ability to test dynamic content
50%
5.0
Landing pages
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
30%
3.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Lead Management (4)
65%
6.5
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
50%
5.0
Automated sales alerts and tasks
30%
3.0
Campaign Management (2)
50%
5.0
Calendaring
50%
5.0
Event/webinar marketing
50%
5.0
Social Media Marketing (2)
20%
2.0
Social sharing and campaigns
20%
2.0
Social profile integration
20%
2.0
Reporting & Analytics (3)
70%
7.0
Dashboards
90%
9.0
Standard reports
70%
7.0
Custom reports
50%
5.0
Platform & Infrastructure (6)
28.333333333333336%
2.8
API
60%
6.0
Role-based workflow & approvals
40%
4.0
Customizability
70%
7.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Timothy Beck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
72.5%
7.3
WYSIWYG email editor
100%
10.0
Dynamic content
100%
10.0
Ability to test dynamic content
100%
10.0
Landing pages
90%
9.0
A/B testing
N/A
N/A
Mobile optimization
N/A
N/A
Email deliverability reporting
90%
9.0
List management
100%
10.0
Lead Management (4)
95%
9.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
45%
4.5
Calendaring
N/A
N/A
Event/webinar marketing
90%
9.0
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
33.333333333333336%
3.3
Dashboards
100%
10.0
Standard reports
N/A
N/A
Custom reports
N/A
N/A
Platform & Infrastructure (6)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
David Gurian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
91.25%
9.1
WYSIWYG email editor
100%
10.0
Dynamic content
90%
9.0
Ability to test dynamic content
100%
10.0
Landing pages
100%
10.0
A/B testing
80%
8.0
Mobile optimization
100%
10.0
Email deliverability reporting
60%
6.0
List management
100%
10.0
Lead Management (4)
95%
9.5
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
80%
8.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (2)
95%
9.5
Calendaring
90%
9.0
Event/webinar marketing
100%
10.0
Social Media Marketing (2)
75%
7.5
Social sharing and campaigns
100%
10.0
Social profile integration
50%
5.0
Reporting & Analytics (3)
83.33333333333334%
8.3
Dashboards
100%
10.0
Standard reports
80%
8.0
Custom reports
70%
7.0
Platform & Infrastructure (6)
46.66666666666667%
4.7
API
100%
10.0
Role-based workflow & approvals
100%
10.0
Customizability
80%
8.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
50%
5.0
WYSIWYG email editor
70%
7.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
N/A
N/A
Email deliverability reporting
90%
9.0
List management
80%
8.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
90%
9.0
Data quality management
90%
9.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Platform & Infrastructure (6)
46.66666666666667%
4.7
API
90%
9.0
Role-based workflow & approvals
90%
9.0
Customizability
100%
10.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Samantha Kolavo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
92.5%
9.3
WYSIWYG email editor
80%
8.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
Landing pages
90%
9.0
A/B testing
90%
9.0
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
100%
10.0
Lead Management (4)
97.5%
9.8
Lead nurturing automation
100%
10.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
90%
9.0
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
100%
10.0
Social sharing and campaigns
100%
10.0
Social profile integration
100%
10.0
Reporting & Analytics (3)
N/A
N/A
Dashboards
N/A
N/A
Standard reports
N/A
N/A
Custom reports
N/A
N/A
Platform & Infrastructure (6)
11.666666666666668%
1.2
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
70%
7.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Nathan Hovinga | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Email & Online Marketing (7)
54.28571428571429%
5.4
WYSIWYG email editor
100%
10.0
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
100%
10.0
Email deliverability reporting
100%
10.0
List management
80%
8.0
Lead Management (4)
90%
9.0
Lead nurturing automation
90%
9.0
Lead scoring and grading
100%
10.0
Data quality management
100%
10.0
Automated sales alerts and tasks
70%
7.0
Campaign Management (2)
100%
10.0
Calendaring
100%
10.0
Event/webinar marketing
100%
10.0
Social Media Marketing (1)
100%
10.0
Social profile integration
100%
10.0
Reporting & Analytics (3)
46.66666666666667%
4.7
Dashboards
70%
7.0
Standard reports
70%
7.0
Custom reports
N/A
N/A
Platform & Infrastructure (6)
28.333333333333336%
2.8
API
N/A
N/A
Role-based workflow & approvals
80%
8.0
Customizability
90%
9.0
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
Derek F. Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Email & Online Marketing (6)
78.33333333333333%
7.8
WYSIWYG email editor
60%
6.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
Landing pages
50%
5.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Lead Management (4)
92.5%
9.3
Lead nurturing automation
100%
10.0
Lead scoring and grading
80%
8.0
Data quality management
90%
9.0
Automated sales alerts and tasks
100%
10.0
Campaign Management (1)
70%
7.0
Event/webinar marketing
70%
7.0
Social Media Marketing
N/A
N/A
Reporting & Analytics (3)
70%
7.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
30%
3.0
Platform & Infrastructure (3)
76.66666666666667%
7.7
API
100%
10.0
Role-based workflow & approvals
80%
8.0
Customizability
50%
5.0
Tony Boschert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Email & Online Marketing (8)
11.25%
1.1
WYSIWYG email editor
N/A
N/A
Dynamic content
N/A
N/A
Ability to test dynamic content
N/A
N/A
Landing pages
N/A
N/A
A/B testing
N/A
N/A
Mobile optimization
N/A
N/A
Email deliverability reporting
N/A
N/A
List management
90%
9.0
Lead Management (4)
67.5%
6.8
Lead nurturing automation
90%
9.0
Lead scoring and grading
100%
10.0
Data quality management
80%
8.0
Automated sales alerts and tasks
N/A
N/A
Campaign Management (2)
N/A
N/A
Calendaring
N/A
N/A
Event/webinar marketing
N/A
N/A
Social Media Marketing (2)
N/A
N/A
Social sharing and campaigns
N/A
N/A
Social profile integration
N/A
N/A
Reporting & Analytics (3)
60%
6.0
Dashboards
N/A
N/A
Standard reports
90%
9.0
Custom reports
90%
9.0
Platform & Infrastructure (6)
N/A
N/A
API
N/A
N/A
Role-based workflow & approvals
N/A
N/A
Customizability
N/A
N/A
Integration with Salesforce.com
N/A
N/A
Integration with Microsoft Dynamics CRM
N/A
N/A
Integration with SugarCRM
N/A
N/A
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