Citrix ShareFile

Citrix ShareFile Reviews

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Reviews
(1-25 of 51)

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Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
Jeffrey Rudacille | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Dropbox for Business coming further along and could surely offer the FTP like functionality we are looking for as well as the centralized admin piece but there were two main things Dropbox could not help us with. They did not offer the Outlook plugin capability nor did they have the enterprise file access capability where we can share on-premise files to our users just like they were in the cloud.
Alvin Landicho | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller
Review Source
First and foremost we are both a Citrix and Microsoft partner so we will always recommend their products. 3 years ago we found ShareFile's biggest selling point was the ease of setup, administration, and ease of use while still being an enterprise-grade product. We also enjoyed the local storage zones, which benefited a Citrix environment. At the time Dropbox was only a consumer product, Box was still basic, Google Drive required a Google account, and Sharepoint was too complex to set up and administer. Over the last 3 years, all these players have drastically improved their products and are all great, offering more enterprise-level features and making it simpler to use. ShareFile hasn't really improved on the product that much over the last 3 years and we are now finding it difficult to justify, as most of our clients are also Microsoft users and enjoy OneDrive / Sharepoint with seamless co-authoring and native integration with Teams, etc.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Dropbox Business makes it really difficult to share individual folders collaboratively with a PASSWORD with outside users. I didn't realize this until I was locked in for a year, so I was mad. Citrix allows for storage that is useful to me and secure for the clients.
Heather Neisen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our main determination of moving to Citrix ShareFile is the recognized security features. ShareFile was created with this in mind and went out of their way in the sales process to help us understand their features. We also work with many large healthcare organizations so this was a major priority for us.
Score 9 out of 10
Vetted Review
Verified User
Review Source
One of the main issues we had with other file storage software in the past has been the ability for users to accidentally delete data from the entire company account and not just their specific user access or profile. There were not enough safeguards and warning messages in place to prevent a whole lot of scrambling and hassle when forced to try to recover entire folders worth of data that should never have been able to be deleted in the first place.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Dropbox--I don't believe it has the robust encryption capabilities as does ShareFile package that we use; I think it has electronic signing, but I don't know to what extent that feature is legally authenticated for HIPAA standards.
  • Apricot--purpose can be similar, but Apricot is more efforts-to-outcomes SaaS, therefore, would be overkill to use it only for such pinpointed record keeping as we need for this company.
  • ETO by Social Solutions, similar to Apricot, even more expansive efforts-to-outcomes SaaS. Too much software for the need.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Cost, ease of use, and reliability make this the far superior product. Dropbox performs well but has had quirks like constant disconnects, file syncs not showing up in a timely manner, etc. OneDrive is just overall invasive and frustrating until properly set-up.
christian Maxwell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Google Drive and Dropbox have been out a long time but I think that ShareFile takes the best part of those software and then adds some. If you are looking for something more manageable that is so easy to implement company-wide, then ShareFile would be a great option. While ShareFile and Procore do have some similar functionalities, I think the document storage and sharing of ShareFile is better. However, the search, reference, and reporting tools of Procore are much better than what is available with ShareFile.
Andrew Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I think Citrix ShareFile is more secure and reliable than Dropbox. It definitely projects an aura of professionalism to use ShareFile rather than Dropbox. It's like the difference between a lawyer having an email address from his own domain versus a lawyer using a Gmail account.
Jennifer Carrigan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Cost is the main reason that we went with Citrix ShareFile. Both have the functionality that we need. Dropbox is more robust (though Citrix ShareFile is catching up), but we have no need for the more robust features. We were essentially able to have 1 additional user for free at Citrix ShareFile compared to Dropbox.
Marcio Vizoli | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The optimal integration with Microsoft products was a differential, we already had office 365 so it made more sense to look for a tool that integrates well, after researches citrix has become a very obvious choice taking into account this factor and also the online edition of it which is very good.
Steffany Winkelmann | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Dropbox was sufficient, but it required downloading Adobe Acrobat. And I'll tell you this - many people in our organization aren't the best with installing the 'right' software (i.e., they do a Google search, click a link, click the wrong download button and install some other nonsense like a toolbar or what have you) and then it has caused more issues than are needed. ShareFile is plug & play.
Jerry Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Functionally, they're on the same level as ShareFile. However, my experience with each of these was from a personal account perspective. From a corporate level, knowing that my data lives in my data center and not having to go through the hassle of negotiating a BAA makes ShareFile the clear winner.
Stefanie Cash | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Dropbox and Box are both great file-sharing services as well but offer minimal integration features for the programs. The UI for both is simpler but the workflow features of Citrix make it a win for us as it gives us the ability to automate many things we used to manually do, such as having to copy accounting on all billing relating emails or ensuring our remote copywriter is informed of the new project we launched.
Nicholas Santella | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
ShareFile has a more native feel which is helpful for the “older” employees. The search feature in ShareFile.com is fast and searches document text along with tags and keywords.
Craig Schneider | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The only comparison that I can think of is Dropbox. I liked the user interface and features better with Citrix Sharefile compared to Dropbox. The price was also more reasonable for business than Dropbox. We've used ShareFile for years and have no plans of switching to another product.
Joe Spradlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Alternative #1: 7-Zip or WinZip
We were using this technology prior to ShareFile. If you are busy and need to exchange secure files with many individuals "zipping" is a cumbersome (IMHO) way to perform this task. Can be pricey and will have overhead in managing the applications from an IT perspective. This method created issues with securely distributing the decryption passwords to the recipient in a timely fashion. The ShareFile method is a far better solution to the problem as you can deploy as a web-based cloud product without ever installing any software on the end users workstation. Additionally, you can control access to the shared folders and if needed remove access if necessary. With the other products, you cannot tell what files were transferred and who transmitted and received them.
Rebecca Neilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I tried SmartVault that were not as user friendly as Citrix ShareFile. Plus SmartVault was laggy when it came to uploading and downloading of files. Cirtix ShareFile has great upload and download speed for documents and photos. But compared to eFileCabinet the $150 price tag each month is really high. I am getting eFileCabinet for $400 a year and it will still allow me to use Citrix E-Signature. So I save about $800 a year with that combination.

Citrix ShareFile Scorecard Summary

Feature Scorecard Summary

File Sharing & Management (7)
80%
8.0
Versioning (41)
86%
8.6
Video files (35)
66%
6.6
Audio files (34)
60%
6.0
Document collaboration (50)
80%
8.0
Access control (52)
93%
9.3
File search (51)
88%
8.8
Device sync (46)
87%
8.7
Cloud Storage Security & Administration (3)
90%
9.0
User and role management (49)
89%
8.9
File organization (52)
91%
9.1
Device management (41)
90%
9.0
Cloud Storage Platform (3)
87%
8.7
Performance (51)
87%
8.7
Reliability (52)
90%
9.0
Storage Reports (43)
86%
8.6

What is Citrix ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

Citrix ShareFile Integrations

Citrix ShareFile Competitors

Citrix ShareFile Pricing

Starting Price: $50

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Standard$55 ($50)per month (billed annually)
Advanced$85 ($77)per month (billed annually)
Premium$135 ($122)per month (billed annually)
Virtual Data Room$375 ($338)per month (billed annually)

Citrix ShareFile Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Citrix ShareFile?

ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

How much does Citrix ShareFile cost?

Citrix ShareFile starts at $50.

What are Citrix ShareFile's top competitors?

Box, Dropbox, and OneDrive are common alternatives for Citrix ShareFile.

What is Citrix ShareFile's best feature?

Reviewers rate Access control highest, with a score of 9.3.

Who uses Citrix ShareFile?

The most common users of Citrix ShareFile are from Small Businesses and the Information Technology & Services industry.