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Google Drive

Google Drive

Overview

What is Google Drive?

Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

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Recent Reviews

Security for your files

9 out of 10
March 18, 2024
Google Drive helps in providing security to the information and the integration with other Google platforms is easy. It helps in sharing …
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The Best

10 out of 10
December 10, 2022
Incentivized
Google Drive is the cloud storage solution that I am most familiar with and most impressed with. I have used Google Drive at several …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Document collaboration (199)
    9.2
    92%
  • Reliability (196)
    9.1
    91%
  • Access control (197)
    8.9
    89%
  • File search (201)
    8.9
    89%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

5 videos

Google Drive Makes Collaboration Easier for New Users
02:47
Google Drive: Flexible Cloud Storage Unlocks Collaboration
03:49
Included Features Set Google Drive Apart
03:25
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Pricing

View all pricing

Basic

$6.00

Cloud
per month

Business

$12.00

Cloud
per month

Enterprise

Contact Vendor for Quote

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cloud.google.com/drive…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Using the Google Drive Presentation App

YouTube
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.6
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.3
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

8.7
Avg 8.5
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Product Details

What is Google Drive?

Google Drive is a file storage and synchronization service developed by Google. Launched on April 24, 2012, Google Drive allows users to store files on their servers, synchronize files across devices, and share files. In addition to a website, Google Drive offers apps with offline capabilities for Windows and macOS computers, and Android and iOS smartphones and tablets. Google Drive encompasses Google Docs, Google Sheets, and Google Slides, which are a part of an office suite that permits collaborative editing of documents, spreadsheets, presentations, drawings, forms, and more. Files created and edited through the office suite are saved in Google Drive.


Google Drive Features

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: File search
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Cloud Storage Security & Administration Features

  • Supported: Single sign-on
  • Supported: Two-step verification
  • Supported: User and role management
  • Supported: Storage limit management
  • Supported: File organization

Cloud Storage Platform Features

  • Supported: Performance
  • Supported: Reliability
  • Supported: Multi-language

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives

Google Drive Videos

The top things you need to know to get up and running on Google Drive. To learn more, check out → https://goo.gle/34qWMf7
To learn more about how Drive can help your team collaborate more effectively, take a look at our website. And when you're ready to get started, sign up for a free trial. Links: Website → https://goo.gle/drive-enterprise Start your trial now → https://goo.gle/37pwbjR
To learn more about how Drive can help your team collaborate more effectively, take a look at our website. And when you're ready to get started, sign up for a free trial. Links: Website → https://goo.gle/drive-enterprise Start your trial now → https://goo.gle/37pwbjR
To learn more about how Drive can help your team collaborate more effectively, take a look at our website. And when you're ready to get started, sign up for a free trial. Links: Website → https://goo.gle/drive-enterprise Start your trial now → https://goo.gle/37pwbjR
To learn more about how Drive can help your team collaborate more effectively, take a look at our website. And when you're ready to get started, sign up for a free trial. Links: Website → https://goo.gle/drive-enterprise Start your trial now → https://goo.gle/37pwbjR
To learn more about how Drive can help your team collaborate more effectively, take a look at our website. And when you're ready to get started, sign up for a free trial. Links: Website → https://goo.gle/drive-enterprise Start your trial now → https://goo.gle/37pwbjR

Google Drive Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

Box, Dropbox, and Dropbox Business are common alternatives for Google Drive.

Reviewers rate Document collaboration highest, with a score of 9.2.

The most common users of Google Drive are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(6309)

Attribute Ratings

Reviews

(26-48 of 48)
Companies can't remove reviews or game the system. Here's why
October 22, 2019

Convenient and Free

Jayelynn Willman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Plain and simple, it's free and easy to use. After several years of using it, I've never encountered a problem. I've recommended using Google Drive to several other local businesses and they've had success with it as well. The convenience of being able to access it from any device at any time makes it incredibly convenient for those of us that bounce between locations.
Oral Tosun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Google's customer service is great. Both customer care and the Google app environment support work well. They work flawlessly. I see that the apps which support Google Drive are growing every year. There is a tone of apps that connect Google Drive. If you would encounter any problem using Google Drive then be sure that there is a skilled help desk.
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As one of the premier cloud-based platforms in existence, Drive is consistently being updated and improved for better performance and reliability. Furthermore, the ability to leverage Google's immense web-based strength only enables more support going forward. As more and more businesses begin to adopt cloud technology, the benefits will continue to be felt across the platform.
August 17, 2019

Go with Google Drive

Laurance J. Specht | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Google support is excellent. They have an extensive knowledge base to look for information. Their online and phone support is fast and efficient. If you encounter a situation where they can't get it fixed right away, they keep you updated. They take follow up and feedback seriously. You work with a team dedicated solely to the product.
Mandy Cramer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I cannot really speak to the overall support for Google Drive since I've never had to call on support from the team at Google. That said, I'm sure any problems that come up would be easy to solve by talking to the team or even just looking up the answer on Google search.
Carlos Eduardo de Souza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We never had issues that we needed to keep in touch with support, but they have a huge knowledge base and extensive documentation, so we have information about everything we needed to know in our disposal. We also refer their services to clients and it has been working very well.
August 13, 2019

Works like a charm

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I never had an issue that required support. Like most of Google´s products, there is not an easy way to reach a support person. However, most of the information that you will need to solve any issue can be found online, which makes the product very reliable as there are no major bugs on the day to day.
Brett Knighton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've never had to interact with Google support for Drive. I will say I've interacted with Google with other applications and in general they've always been pretty easy to work with. I don't think their support is as easy and friendly to interact with Amazon for example, but in general, they've been great to work with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Any time that I have an issue or don't know how to do something (usually a much more complex functions), I can just Google the issue and find the solution. The support for Google Drive is very robust. Most responses come directly from Google Support forums, which makes me confident in troubleshooting myself.
Matt Graf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
You can find any answers you need about using Google Drive with a quick Google search. The how-tos are extremely helpful and there isn't really much to trip you up when it comes to Google Drive. Anything you may have a question on could be easily sorted out with some quick research.
August 10, 2019

Google Drive = A+

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have never tried to get support for Google Drive, but I assume Google would offer thorough and helpful support if I needed it. I have never had enough issues with Google Drive that would require me to contact Google for assistance.
Nate Breen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
They were able to help me, and were very personable. My problem was lost photos and videos. The support was fine, but the photos and videos were completely lost during transfer from phone to Google Drive, and were not replaceable. Not the fault of the support team, just bad luck when I lost connection.
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